National Counseling Group Employee Reviews

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Stay away from mobile crisis
Mobile Crisis Counselor (Former Employee) –  Manassas, VAOctober 1, 2018
This program is a mess. Current management is new as of June 2018 and is incompetent and vindictive. Management has not taken time to learn the program and has made unnecessary changes that are driving staff away. They will tell you there is work, life balance but there is not. There is a higher rate of turnover than other positions because of management and the challenges that come with this job. Be prepared to put thousands of miles on your vehicle as you travel around Northern Virginia. Again, this is key...management is not supportive and does not know how to be an effective leader. This program's management is not open to hearing any feedback from staff. There is also no room for growth with this program or agency. You are either a counselor or a supervisor.
Pros
Clinical supervision
Cons
Poor and incompetent management, no work/life balance, pay is not adequate for Northern Virginia
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5.0
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What the company stands for
Accounts Payable Specialist (Former Employee) –  Richmond, VASeptember 18, 2018
National Counseling Group (NCGCare) is really trying to provide the community with proper mental health care. There is a negative stigma regarding mental health and NCGCare tries to overcome that by providing clients with a comfortable environment for which they can receive the help they need.
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5.0
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Summer job
Office Assistant (Former Employee) –  Roanoke, VAAugust 29, 2018
This place was a great first job, they are very caring and they worked around my school schedule. I would highly recommended this place of employment.
Pros
great staff
Cons
office turn over
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1.0
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Low compensation; lack of orientation/training on specific job
Assessment Specialist (Former Employee) –  Winchester, VAAugust 26, 2018
Global orientation without job and site-specific training. Expect employees to use their own equipment to perform the job. Not enough training on electronic health record.
Pros
freedom to choose when to work
Cons
not enough hours; not enough training; must use personal equipment
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2.0
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Poor Management/ineffective communication
COMMUNITY BASED COUNSELOR and THERAPEUTIC (Former Employee) –  Winchester, VAAugust 20, 2018
Community based counselors are assigned a multitude of different case types to work with not adequate training. Not good reimbursement for travel, or time worked outside client contact hours.
Pros
Provides experience in mental health field
Cons
Poor management
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3.0
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great until management changed
Mental Health Site Director/ Regional Trainer (Former Employee) –  Martinsville, VAAugust 12, 2018
National Counseling Group was a wonderful company until upper corporate management changed and the entire mission of the company was changed out. At this time, the entire company, morale, support, and business was not the same and carried a negative atmosphere unfortunately.
Pros
great at beginning
Cons
change of corporate management
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5.0
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Great job
Community Base Counselor (Current Employee) –  Chesapeake, VAAugust 12, 2018
As an employee, I have gained knowledge, skills, and the ability to work with clients. The job also provides a flexible schedule for full-time students and a wealth of clinical expertise.
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4.0
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Excellent benefits
Community Based Clinician II (Former Employee) –  Martinsville, VAJuly 20, 2018
While I was an employee at NCG the compensation and benefits were amazing. If you decided to work long hours or long weeks you were definitely well compensated for your time and effort. The health insurance was top notch along with vision and dental. PTO however was almost non-existent.
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2.0
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Management
Community Based Counselor (Former Employee) –  Fredericksburg, VAJuly 16, 2018
Management was not understanding and often misinformed. I was offered a position and it was explained different than it actually was. The hours are not for people with children.
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3.0
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Ok
Therapeutic Day Treatment Counselor (Current Employee) –  Fredericksburg, VAJuly 5, 2018
Great for QMHP just starting out but not so great for LE as they become demanding of time and commitment. Some offices are more cohesive than other offices.
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4.0
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Best TDT Provider to work for in Lynchburg
Community Based Counselor- School Based (Current Employee) –  Lynchburg, VAJune 23, 2018
I've heard mixed reviews from others but I love working here. Compared to other agencies that provide TDT, NCG compensates, supports, and recognizes staff the best. It's still a small program so there are limited schools you can work in currently.

The pay is awesome! You get paid extra to work with more than 4. As far as I know, no other provider does that. You get all school holidays and summer as paid time off if you start at the beginning of the school year and chose the 12 month pay option. Snow days are paid time off too!

You are responsible for more paperwork than other providers: ISP, Quarterly, Monthly Outcomes. It's completely manageable if you're working with 4 clients and could work the 35 hour school work week. If you want to make extra money by working with more clients, expect to bring about 30 minutes worth of work home or stay a little later at the school to get notes finished. It's a fair deal considering you're making extra. Some people get upset about it, but it's all in your mindset. Other companies make you take the extra kids and there's no reward. NCG has high expectations for paperwork compared to other agencies because they want to protect against audits, so you'll need to be mindful when documenting.

There are opportunities to make even more money by picking up intensive in home clients or providing crisis services. If compensation is a priority for you, NCG is where it's at.

Because the team is so small, it's easy to problem solve without the red tape of larger places. You can speak directly with the director if needed to get things
  more... done.

This branch also has a local sunshine committee and be well program to help with self-care and overall well being!
  less
Pros
Compensation, Small Team, Less Red Tape, Staff recognition
Cons
More paperwork, Same stress as any mental health job
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2.0
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Management with god complexes.
Therapeutic Day Treatment Counselor (Current Employee) –  Danville, VAJune 21, 2018
After I left my position I realized that I was in an abusive relationship with my supervisor. She made sure to deliver a constant stream of nitpicking and negativity. Supervisors act as if they are God's. Any questioning or chslkeng will quickly get you blacklisted and targeted for retaliation. We were subtly warned not to take concerns to district manager and our positions were threatened. Management plays favorites and any concerns are labeled as negativity and will result in retaliation. All focus is on turning in documents with NO emphasis on clinical. The clients are an afterthought. I would strongly recommend avoiding this toxic employer if you prefer not being bullied and abused at your job
Pros
Great co-workers
Cons
Management
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1.0
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Unprofessional
Community Based Counselor (Former Employee) –  Lynchburg, VAJune 16, 2018
This company does not provide the enrichment and class needed to be successful in the mental health field. You must be a go getter to be productive in your profession.
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5.0
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Professional Environment w. Diverse Opportunities
Community Based Counselor (Current Employee) –  Richmond, VAJune 14, 2018
NCG is a great place to work. They provide numerous training and professional development opportunities. they provide a host of services that employees can participate in. Their business practices are generally fair and appropriate.
Pros
Great leadership
Cons
Less individualized in their employee interactions than they used to be.
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3.0
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Good company
Community Based Counselor (Former Employee) –  Richmond, VAJune 10, 2018
Management was good and supportive. Must be willing to be very mobile. Notes can be done on a ,mobile app which was great. The travel can take it's toll on you and your car.
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4.0
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Independence
Therapist/Counselor (Current Employee) –  Annandale, VAJune 3, 2018
My position offers some independence in my daily schedule and the workplace culture seems pleasant. What I've learned from working here is that I am respected and able to make a difference in my position.
Pros
some independence
Cons
need to pair more fairly
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3.0
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OK Company
Community Based Counselor II (Current Employee) –  Manassas, VAApril 21, 2018
Typical day consisted of doing home visits to at risk youth. Attempting for them to do the interventions you brought if not do what they want to build rapport. Drive an average of 2 plus hours daily. I learned to be more tolerable. Management is all about the money the good thing about them is that they tried to have the employees happy by doing self care workshops and appreciations days. The hardest part of the job is having patience and understanding towards clients that are rude to you. The most enjoyable is when you build good rapport with clients.
Pros
Pto, community work
Cons
Expect to work 6 out of 7 days a week if not all week. Not getting paid for no shows. Its hourly.
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4.0
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Great place to work
Recruiting Specialist (Former Employee) –  Richmond, VAApril 10, 2018
Enjoyed the people I worked with. Up to date on the latest policies and procedures. Understanding of work/life balance. Open to new ideas. salary competitive.
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4.0
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Management
Outpatient Counselor (Current Employee) –  Manassas, VAApril 2, 2018
Typical day is not really typical, every day is a new challenge. Most days you have a plan, and then a crisis occurs which takes high priority. Great atmosphere and positive feedback given from leadership. Most enjoyable is the flexibility and being able to work as a team on projects.
Pros
Positive working enviornment
Cons
Fast pace
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4.0
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Good place to work with good management.
Community Based Counselor II (Former Employee) –  Roanoke, VAMarch 7, 2018
Management was supportive and good rapport with co-workers. The only negative was that you were not paid for travel time to see clients. Their orientation to the job included a comprehensive training program which was great and they provided you with the necessary computer equipment to do the job.
Pros
Good management and training.
Cons
Not paid for travel time to and from clients.
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3.2
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