National Counseling Group Employee Reviews

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Stay away from mobile crisis
Mobile Crisis Counselor (Former Employee) –  Manassas, VAOctober 1, 2018
This program is a mess. Current management is new as of June 2018 and is incompetent and vindictive. Management has not taken time to learn the program and has made unnecessary changes that are driving staff away. They will tell you there is work, life balance but there is not. There is a higher rate of turnover than other positions because of management and the challenges that come with this job. Be prepared to put thousands of miles on your vehicle as you travel around Northern Virginia. Again, this is key...management is not supportive and does not know how to be an effective leader. This program's management is not open to hearing any feedback from staff. There is also no room for growth with this program or agency. You are either a counselor or a supervisor.
Pros
Clinical supervision
Cons
Poor and incompetent management, no work/life balance, pay is not adequate for Northern Virginia
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4.0
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Understanding supevisors and management.
COMMUNITY BASED COUNSELOR (Current Employee) –  Danville, VANovember 11, 2018
The only drawback is the hourly instead of salary for a typical work day not enough hours for a full time employee. The work place and culture is holistic and management works with employees in a fair and safe environment.
Pros
Communication is on going with employees, excelent benefits.
Cons
Could provide workshops for prfessional enrishment (CEU's)
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4.0
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Great Company with some drawbacks
COMMUNITY BASED COUNSELOR II (Current Employee) –  Richmond, VANovember 7, 2018
Schedule is made at beginning of week. In the morning review day for up coming meetings or reports due and followup with clients to confirm meeting times. Management is clear on what is expected regarding administration, client updates and reports due. Supervision: group one week with individual supervision the following week. The workplace culture is supportive from management and co-workers. Each employee is on a team based on their type of work. The hardest part about the job is inconsistant hours per week because the bulk of your pay is based on direct face-to-face time. There are cancellations by clients or schedule conflicts which affects your pay. This job is perfect for someone just out of school but is very difficult for someone who is the primary bread winner. The most rewarding is changing lives by equipping clients to manage their emotions and behaviors more effectively.
Pros
Flexabile schedule, excellent supervisor and training.
Cons
Pay is direct service time, min wage for admin time, travel. *** Inconsistant hours
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1.0
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written policy
Program Director (Current Employee) –  Fredericksburg, VANovember 27, 2018
no day is the same, learned how to focus on numbers versus quality, management is supportive but everything goes back to numbers. workplace culture is "ok" and the hardest part of the job is providing services at a quality level without being reminded of the business and numbers aspect. most enjoyable part of the job is the people I work with.
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1.0
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Do not apply for CR2 it will drain you mentally and physically. This program is failing for many reasons, management being number one.
Mobile Crisis Counselor (Former Employee) –  Manassas, VANovember 9, 2018
Stay away! Management does not care about your quality of life! Your day off is not your day off! Supervisors appear to be inept in their ability to manage the program or their staff effectively so they try to use threatening language and an authoritarian style of management. No concern or care for the counselors; seven of us have been with the company for several years, but have quit in the last five months, not one us were asked why we were leaving or even given an exit interview. Parents and counselors have complained about the same supervisor for her repeated rudeness and
overbearing demeanor, Upper Management turns a blind eye.
The protocol for the CR2 Program is a mess, word of mouth and emails are policy. How's that working???
Pros
Licensing Supervision and different experiences in counseling.
Cons
CR2 Management, Supervisors, Lies, Lies and more Lies from Management.
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4.0
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Excellent benefits
Community Based Clinician II (Former Employee) –  Martinsville, VAJuly 20, 2018
While I was an employee at NCG the compensation and benefits were amazing. If you decided to work long hours or long weeks you were definitely well compensated for your time and effort. The health insurance was top notch along with vision and dental. PTO however was almost non-existent.
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2.0
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Management with god complexes.
Therapeutic Day Treatment Counselor (Current Employee) –  Danville, VAJune 21, 2018
After I left my position I realized that I was in an abusive relationship with my supervisor. She made sure to deliver a constant stream of nitpicking and negativity. Supervisors act as if they are God's. Any questioning or chslkeng will quickly get you blacklisted and targeted for retaliation. We were subtly warned not to take concerns to district manager and our positions were threatened. Management plays favorites and any concerns are labeled as negativity and will result in retaliation. All focus is on turning in documents with NO emphasis on clinical. The clients are an afterthought. I would strongly recommend avoiding this toxic employer if you prefer not being bullied and abused at your job
Pros
Great co-workers
Cons
Management
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4.0
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Great place to work
Recruiting Specialist (Former Employee) –  Richmond, VAApril 10, 2018
Enjoyed the people I worked with. Up to date on the latest policies and procedures. Understanding of work/life balance. Open to new ideas. salary competitive.
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3.0
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great until management changed
Mental Health Site Director/ Regional Trainer (Former Employee) –  Martinsville, VAAugust 12, 2018
National Counseling Group was a wonderful company until upper corporate management changed and the entire mission of the company was changed out. At this time, the entire company, morale, support, and business was not the same and carried a negative atmosphere unfortunately.
Pros
great at beginning
Cons
change of corporate management
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2.0
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Poor Management/ineffective communication
COMMUNITY BASED COUNSELOR and THERAPEUTIC (Former Employee) –  Winchester, VAAugust 20, 2018
Community based counselors are assigned a multitude of different case types to work with not adequate training. Not good reimbursement for travel, or time worked outside client contact hours.
Pros
Provides experience in mental health field
Cons
Poor management
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1.0
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Great individuals, poorly run company
Clinical Supervisor (Former Employee) –  VirginiaJanuary 6, 2018
I worked for the company for approximately 2 years before I was fired without warning and without explanation. The upper management consists of many dishonest people who take advantage of the workers and their fear of being without a job.
Pros
You can make decent money
Cons
Long hours, work / life balance not ideal, dishonest upper management who places profits over people.
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3.0
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OK Company
Community Based Counselor II (Current Employee) –  Manassas, VAApril 21, 2018
Typical day consisted of doing home visits to at risk youth. Attempting for them to do the interventions you brought if not do what they want to build rapport. Drive an average of 2 plus hours daily. I learned to be more tolerable. Management is all about the money the good thing about them is that they tried to have the employees happy by doing self care workshops and appreciations days. The hardest part of the job is having patience and understanding towards clients that are rude to you. The most enjoyable is when you build good rapport with clients.
Pros
Pto, community work
Cons
Expect to work 6 out of 7 days a week if not all week. Not getting paid for no shows. Its hourly.
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4.0
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Independence
Therapist/Counselor (Current Employee) –  Annandale, VAJune 3, 2018
My position offers some independence in my daily schedule and the workplace culture seems pleasant. What I've learned from working here is that I am respected and able to make a difference in my position.
Pros
some independence
Cons
need to pair more fairly
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2.0
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Management
Community Based Counselor (Former Employee) –  Fredericksburg, VAJuly 16, 2018
Management was not understanding and often misinformed. I was offered a position and it was explained different than it actually was. The hours are not for people with children.
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3.0
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Good company
Community Based Counselor (Former Employee) –  Richmond, VAJune 10, 2018
Management was good and supportive. Must be willing to be very mobile. Notes can be done on a ,mobile app which was great. The travel can take it's toll on you and your car.
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5.0
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What the company stands for
Accounts Payable Specialist (Former Employee) –  Richmond, VASeptember 18, 2018
National Counseling Group (NCGCare) is really trying to provide the community with proper mental health care. There is a negative stigma regarding mental health and NCGCare tries to overcome that by providing clients with a comfortable environment for which they can receive the help they need.
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1.0
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Low compensation; lack of orientation/training on specific job
Assessment Specialist (Former Employee) –  Winchester, VAAugust 26, 2018
Global orientation without job and site-specific training. Expect employees to use their own equipment to perform the job. Not enough training on electronic health record.
Pros
freedom to choose when to work
Cons
not enough hours; not enough training; must use personal equipment
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5.0
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Productive workplace
Community Based Counselor II (Former Employee) –  Virginia Beach, VAOctober 21, 2018
Supportive team. The structure of the organization assisted employees in being resourceful in the field. Great supervision and opportunities for supervision if seeking licensure.
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4.0
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Good place to work with good management.
Community Based Counselor II (Former Employee) –  Roanoke, VAMarch 7, 2018
Management was supportive and good rapport with co-workers. The only negative was that you were not paid for travel time to see clients. Their orientation to the job included a comprehensive training program which was great and they provided you with the necessary computer equipment to do the job.
Pros
Good management and training.
Cons
Not paid for travel time to and from clients.
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5.0
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Great job
Community Base Counselor (Current Employee) –  Chesapeake, VAAugust 12, 2018
As an employee, I have gained knowledge, skills, and the ability to work with clients. The job also provides a flexible schedule for full-time students and a wealth of clinical expertise.
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Overall rating

3.2
Based on 113 reviews
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