National Drug Screening
3.6 out of 5 stars.
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National Drug Screening Careers and Employment

About the company

  • Founded
  • Company size
    less than 10
  • Revenue
    $1M to $5M (USD)
  • Industry
    Retail & Wholesale
  • Link
    National Drug Screening website
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2 jobs


Salary estimated from 62 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 8 reviews and is evolving.



Financial Specialist in Melbourne, FL
on August 14, 2020
A typical day at NDS is handling phone calls to assist customs with testing, software and collection sites. It is nonstop from the start of the day to the end. Always something to do, your day flies by before you know it. Working here I have learned about an industry I didn't know existed. NDS management are advocates of continuing education, so there is always a webinar to attend or certification to obtain. The employees there have created an atmosphere of team work and acceptance. Everyone works together to make sure the job is completed. You never feel like your asking a stupid question because the team creates such a positive, safe environment. They want to share their knowledge to further your abilities.
Customer Service Supervisor in Melbourne, FL
on January 11, 2022
You are constantly busy, which is great if you like that in a work atmosphere. However, it can be so busy that you have to come in early, stay late, or come in on weekends to finish projects and you can't do that without having permission from management, which can be stressful. Owner is GREAT!! So knowledgeable and always willing to help and teach. The secondary management needs work; it is supposed to be a drama free zone however, they create most of the drama and then blame the employees for creating drama. VP always has to be in everyone's business, whether it has to do with work or personal. They like to play favorites. If you make a mistake, you'll be treated badly and made to feel like a failure until they decide its time to get over it and move on. They tell you, "live and learn; time to move on, its in the past", but they don't move on and will keep it as "ammo" for the next time you mess up (not a reflection of the owner; this statement is directed at the secondary management). You are watched over like a hawk. At times I felt like a child instead of an adult working here. You will need a "thick skin" to work here, both with management and the customers that call in. Good things; you get to help people, they have team building activities that are a lot of fun, owner is knowledgeable and is always willing and able to help you.
Sales Team Member in Melbourne, FL
on March 11, 2021
Each day is different as there are multiple things I do. The drug screening world is fascinating and I have learned so much. The management is always there to encourage and train you every step of the way. Our entire team works very well together. We all have each other's backs with no drama. It might be frustrating at first because there is so much to learn. But it is so rewarding when the lightbulb comes on! My most enjoyable moments here is when I can help a customer with their needs. I love that NDS is privately owned which means no Board of Directors to deal with.
Account Manager in Melbourne, FL
on January 29, 2020
Review is 4 star. Good company to work for. Opportunities to cross train and become an industry expert are on going. Clean environment to work in. Fun activities offered to keep employees happy.
Customer Service Representative in Melbourne, FL
on July 8, 2019
National Drug screening was a stepping stone into the drug field for me. I would like to thank owner for all his knowledge. The training is good, but could use some help in some areas. The employees made work enjoyable and are what kept most of us there/here. The management needs improvement, HR is great to work under, Sales supervisor needs more empathy, customer support supervisor lacks people skills to be a manager and horrible training. The only down side to working for this company is the Tuesday meetings they are redundant information. The perks are the day off every other week but most whom work here would state a hour lunch would be better than 30 min. At times there maybe slight signs of favoritism but they would argue that down fast. This is a drama free workplace but a times management can be the cause of this even starting. I do like that birthday gatherings. Id say if you enjoy your family, free time after work then this place is not for you. If you want to work hard then this is for you.

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Questions and answers

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