National Floors Direct
Work wellbeing score is 70 out of 100
4.3 out of 5 stars.
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National Floors Direct Employee Reviews

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United States224 reviews

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4.2Work-Life Balance

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Indeed Featured review

The most useful review selected by Indeed
Work at National Floors Direct is exceptional. The company offers competitive pay, excellent benefits, and a flexible schedule. Their conducive working environment boosts productivity and enables employees to learn more about the flooring industry. Furthermore, the company has efficient managers that ensure smooth operations.
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Experienced nothing

Thrilled to be a part of this workplace! I've experienced nothing but positive interactions with both my colleagues and management. Furthermore, the opportunity for growth and advancement within the company is a welcomed challenge. This truly is a career-building organization.
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National Floors Direct insights

Based on 153 survey responses
What people like
  • Ability to learn new things
  • Time and location flexibility
  • Ability to meet personal goals
Areas for improvement
  • Overall satisfaction

Please Read Sales Agreement!!

I was excited to work for this organization but I am disappointed with how this company will treat you if you don't plan out their way of sales process. I did not pass their test and they let me go but the worst part was without pay. I spent two weeks doing there pre-training, shadowing the sales rep, and a week of training in Boca Raton Please read your sales agreement before joining this company.
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Best products at unbeatable prices

Success is guaranteed when you have pre-set appointments with eager customers, and you're selling the best products at unbeatable prices. I've achieved this, and there's nothing holding you back but your own drive to succeed. The possibilities are limitless!
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Affordable benefits

I've found the perfect company to work with - they really take care of their employees, offering great pay and affordable benefits. Plus, the benefit options encourage you to stick around for the long haul.
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Joining this team has been a dream come true for me. The pay and benefits are unbeatable, but the best part is the profound impact we have on people's lives. Every day we help customers find solutions that improve their homes and brighten their day. And as an extrovert with a heart, I couldn't ask for a better job because I meet new people every day, and I get to make a positive difference in their lives.
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Team member

When it comes down to it, the customer always comes first. That's one of the core values that our company upholds. And not only is it important to prioritize our customers' needs, but it's equally important to treat our team members with the same level of care and respect. Luckily, our company culture reflects just that. We've cultivated a warm and welcoming workplace where everyone feels valued and heard. I couldn't be happier working here.
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Outstanding benefits and pay

At NFD, their employees are not just another cog in the machine. They genuinely take pride in providing outstanding benefits and pay, which proves that they also care about their team. Even in tough times, they offer a helping hand to their staff, and that's what makes them stand out as an employer who values their workers' well-being. It's no surprise why the NFD team goes the extra mile for their company.
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Do not work here crooks & bad sales men

They will ask to fly you down to boca ratón FL and make you cover your own expenses & rides .. & then not even Pay your expenses.. once you finish training they send you to their “verified” leads that are on average 1.5 hours away .. don’t not come here .. unprofessional & they take your commission by terminating your contract before they are payed out Do not waste your time


The lunches are the same thing everyday they get it for free
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Amazing company

Working for this amazing company is an absolute pleasure. They prioritize family values, making it easy for me to balance work and personal life. I'm fortunate to have a supportive team who works alongside me with dedication and integrity, earning my deep admiration.
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Discovering the perfect floor for people and ensuring contractors receive their large orders is what I do at my job, and I couldn't be happier about it! My colleagues are all lovely, and the training programs help us climb the career ladder. It's a remarkable place to work!
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Joining National Floors Direct has been one of the best decisions of my career. As a salesperson, I get to offer top-notch flooring to customers at unbeatable factory prices. Witnessing customers' dream homes come to life is an immensely gratifying experience.
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Work becomes your life

They only care about making money, not a flexible schedule and not understanding about taking time off even if you’re sick or have family emergencies. Not a good place to work unless you’re committed to making work your life
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Excellent workplace

NFD stands out as an excellent workplace - from the experienced techs with their helpful tips, to management's genuine concern for employee well-being. It’s clear why many people have stayed here for years on end!
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Helping hand

Working at this company has been an incredible journey! From the amazing staff who always go out of their way to lend a helping hand, to the owners whose personal touch makes all employees feel appreciated - it's no wonder that everyone is in such high spirits. And with great compensation packages on top, I'm proud and honored to have spent almost a year here; what a pleasure it has truly been!
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Outstanding staff and leadership

This company is a powerhouse of success, thanks to its outstanding staff and leadership. Not only are employees recognized for their hard work but they also receive fantastic benefits - what more could you want?
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Incredibly positive experience

I've been a part of the NFD family for years now and it has always been an incredibly positive experience. Working in sales with them, you can make serious money - just my first year saw me close deals totaling over $120K!
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Seasoned technicians

Working for NFD is an amazing experience - seasoned technicians have a lot of wisdom to share, and the company genuinely cares about their staff. It’s no wonder so many workers stay here year after year - it truly feels like home!
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Set your own hours is the only positive

They are all sales men. They sell you the dream of income and freedom, it's all false. They force you into signing agreements which they hold as contractually binding, and never adhere to their end while constantly using it as leverage to control you. They starve you for work. I was closing over 80% average over my time there and never once was assigned enough appointments to meet their bonuses. They constantly treat you as ignorant and every with every 'no sale', you are spoken to like it was your fault. Extremely high turnover, they play with your comissions, they send you on cancelled appointments and nickel and dime you. They control your appointments and therefor your income.


Set your own hours


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Don't work here!!!

Initially, everything appeared promising as they offered pre-scheduled appointments every day and a commission rate of 6-10% for sales. Despite working six to seven days a week and successfully closing over 75% of my deals, I was compensated only 3-4% of the commission promised. Furthermore, I ended up damaging my Acura car as I was required to carry more than 400 pounds of flooring samples to each appointment. To make matters worse, when I complained about not receiving my promised pay, they terminated my employment without providing any compensation.


Seems good at first!


Never get paid for your work.
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Don’t pay

Pay is terrible, they are a bait and switch company they don’t give the customer what they ordered, they fire you easily for pointing this out … so know that you will be easily disposable which means zero job security. Do not work for this dishonest company.
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Overall rating

Based on 225 reviews

Ratings by category

4.2 out of 5 stars for Work/Life Balance
4.2 out of 5 stars for Compensation/Benefits
4.2 out of 5 stars for Job Security/Advancement
4.3 out of 5 stars for Management
4.2 out of 5 stars for Culture

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