National Floors Direct
Work wellbeing score is 70 out of 100
4.3 out of 5 stars.
Write a review

National Floors Direct Employee Reviews for Call Center Representative in Avon, MA

Review this company
Job Title
Call Center Representative2 reviews
Avon, MA2 reviews

Ratings by category

4.2Work-Life Balance

Sort by

Found 2 reviews matching the searchSee all 226 reviews

call center rep

Indeed Featured review

The most useful review selected by Indeed
on a typical day at work i would answer inside sale calls , created sales packets booked appointments for flooring. i learned about the different kinds of flooring they carried. my co-workers were very good to me. they made me feel like part of the team for a while. the hardest part of the job was the commute i don't drive so the commute was hard to get to work. i was hired for Mondays thru Fridays and they knew that but they wanted me to work weekends. the most enjoyable part of the job was the friends i made while i was there. the company is not a bad company to work for. its just they don't know how to treat their employees and customers with respect. the checks would bounce and i had to fight with them to get my final check from them.


lunch breaks, the hours, and the friends i made


the company its self, the management
Was this review helpful?

allot of restraint is necessary when employed by the above empoyer

As far as the co-workers and lower managorial team, the workplace was fair, respectable, and easy going. However, the upper managorial team was very rude, disrespectful, and uncomfortable to be around. As i said it takes allot of restraint to work for this employer so, overall, i would work there again.


flexibility and overtime


upper managorial team
Was this review helpful?

National Floors Direct insights

Based on 153 survey responses
What people like
  • Ability to learn new things
  • Time and location flexibility
  • Ability to meet personal goals
Areas for improvement
  • Overall satisfaction

Rate your recent company

Share your experience to help others

More reviews from Call Center Representative

See all 3 reviews

More reviews from Avon, MA

See all 54 reviews

Want to know more about working here?

Ask a question about working or interviewing at National Floors Direct. Our community is ready to answer.Ask a Question

Overall rating

Based on 226 reviews

Ratings by category

4.2 out of 5 stars for Work/Life Balance
4.1 out of 5 stars for Compensation/Benefits
4.2 out of 5 stars for Job Security/Advancement
4.3 out of 5 stars for Management
4.2 out of 5 stars for Culture

Compare National Floors Direct with

National Floors Direct Reviews by Location

Career recommendations for Call Center Representative

Explore information on salaries, job satisfaction, skills and more

Popular locations for Call Center Representative in US

Explore similar careers

Learn about National Floors Direct in Avon, MA