Terrible-worst mistake ever!
SENIOR TL TCR (Current Employee) – NC – November 27, 2018
I thought the pros would outweigh the cons working from home and now know this is the WORST decision I ever made. I do not work anything under 12+ hours per day. Nothing is written in stone-if you need to confirm something the answer changes depending on who you speak to. Once minute you are told to do something one way-the next day it is completely different. It is hard to find out who to contact when you need to contact someone. It took me about 6 mo's to find out who my HR Rep was. Every "responsibility" is a full time job in itself-there is NO possible way you can keep your head above water without working a 24hr day.The entire department is unorganized and the turn-over rate, especially with SENIOR adjusters is SHOCKING!!! The claim system is not user friendly and takes forever to navigate thru (23 different clicks to issue ONE payment-yes it was counted), multiple screens to find ONE piece of information, constant re-working of a file on top of having to handle your own salvage pending, try to go thru diaries, answer emails, voicemail-it is IMPOSSIBLE.I have never been so overwhelmed and depressed in my entire life. If I find something I will TAKE a $20k pay cut JUST TO LEAVE!!! Everyone says the same thing yet nothing changes and the general opinion is everything is getting worse by the year-nothing improves. There is ZERO LIFE BALANCE-this job will take over your entire life.
You have to work here