National General Insurance Employee Reviews

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3.0
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Loss Taker
Claims Representative (Former Employee) –  Farmers Branch, TXOctober 7, 2018
Lots of overtime through out the year.
Good Experience with my supervisor, he was very helpful.
Job can become stressful depending on the supervisor you are working under. Some of them are helpful some will tell you to look up the answer yourself.
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2.0
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To be Honest I have Nothing To Say About This Company. Wish they cared more about the claims consultant like they do the adjusters but what can you do
Claims Consultant (Former Employee) –  Tampa, FLOctober 3, 2018
To be Honest I have Nothing To Say About This Company. Wish they cared more about the claims consultant like they do the adjusters but what can you do about it absolutely nothing
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2.0
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Rotating Door
Technician (Current Employee) –  AnywhereSeptember 26, 2018
There is no trust among different management levels. Turn over is extremely high, and decision making is stunted. It is difficult to complete certain tasks/projects.
Pros
pay
Cons
micro-management
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3.0
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Nice Place To Work
Team Member (Current Employee) –  Fort Worth, TXSeptember 25, 2018
It is a great place for a first job or to start a career. There are a lot of people who invest in you as an employee when you begin. Office hours are generally Monday through Friday and off most holidays. If not off then paid.
Pros
Great People, Paid Vacation
Cons
No Development
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5.0
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One of the best places to work in the Piedmont triad!
Claims adjuster (MDTCR) (Former Employee) –  Winston-Salem, NCSeptember 18, 2018
Training is OUTSTANDING - they encourage questions and give plenty of instruction and support when learning the ropes. The days are busy, but go by quickly. The atmosphere is GREAT!
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3.0
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A call center environment
Insurance Customer Service Representative (Current Employee) –  Opelousas, LASeptember 12, 2018
Dislike the call center environment. Difficult to give quality customer service. Quantity of calls more important than quality service to good paying customers.
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1.0
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This job is a waste of time. Don't do it.
Insurance Servicing Representative I (Former Employee) –  Fort Worth, TXSeptember 10, 2018
This place is soul-sucking and has unrealistic expectations of their employee's ... ESPECIALLY newcomers. Horrible training, poor management and a total lack of respect for the worker. I felt totally set up to fail. VERY poor communication with the workers. Very little to no encouragement or support from supervisors. Ridiculously high turnover as well as being let go quickly if you do not meet their outrageously high production expectations right out the gate. Of course, due to the high turn over the work is doubled for those who manage to stay. I can't imagine how any work gets done with the instability of this company. This is by far the worst place I have ever worked.
Pros
None
Cons
Everything
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2.0
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Good place to work except IT Infrastructure
IT Manager (Former Employee) –  Winston-Salem, NCSeptember 6, 2018
Good place to work except IT Infrastructure where new Senior VP has created many issues by firing all previous managers and hiring a new crew of white men who are mostly former military people.
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3.0
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Solid Job to get your foot in the door
Inside Sales (Former Employee) –  Dallas, TXSeptember 6, 2018
Paid training and licensing, learned about product itself and how it benefited the client in the event anything were to happen. With someone that came from face to face sales to phone sales, supervisors provide you with the tactics to become better sales people on the phone. Pretty casual environment with music to pump you up. You can be there long term if you still want to be an agent with a bump in pay raise and extra perks, no real pathway laid out in the beginning to show what other possibilities are attainable with the organization. Commission is based on an underwriting sales process, so make sure if you do pursue a career here you have that portion of your process on point because why wouldn't you want to keep money you already earned?
Pros
Free lunch, sales contests, generous PTO and benefits.
Cons
Overtime Pay, Score reviews
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5.0
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Fun and exciting place to work.
SALES SCREENER (Former Employee) –  Cleveland, OHSeptember 6, 2018
This place can turn into your next career. Friendly environment and growth opportunity within the company. Company games and management is nice and will work and communicate with you. Great place to work and grow.
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5.0
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Surreal
Insurance Operations Representative (Current Employee) –  Fort Worth, TXSeptember 6, 2018
I have had other jobs and by far this is the perfect place for me. The people are kind and courteous.
Management is very helpful with an open door policy.
I am fairly new to the company, however so far from the time I was scheduled an interview to this day it has been an unbelievable experience.
The training is very thorough, and so far the hardest thing about it is getting up in the morning.

The most I enjoy about my job is that I am not micro-managed and I am able to work independently. Anyone in the building is so willing to help whether they have the answer or if any research is required to get the answer.
Pros
location, hours, benefits, parking, and people
Cons
none
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5.0
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Very good experience with this company so far
Claims Adjuster (Current Employee) –  Dallas, TXSeptember 4, 2018
individual claims with team assistance if needed. Environment is pretty laid back a long as you get your work done management are helpful. I would recommend.
Pros
Good pay; benefits; recognition
Cons
More iunteractions between employees and more involvement in the community
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3.0
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Okay
Claims Adjuster (Current Employee) –  Cleveland, OHSeptember 2, 2018
Just okay. It's an okay place if you are looking for somewhere to start your career. Growth is slow and they promote their friends over hard workers. Benefits are bad and high priced.
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5.0
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Great Opportunity
Insurance Agent/Customer Service Representative (Current Employee) –  Baton Rouge, LAAugust 28, 2018
Great place to work. Awesome coworker and managers. Good benefits and Pto time. Large company with a lot of office and call center thru out the United States
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3.0
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Back-Office/Policy Ops
Policy Operations (Former Employee) –  Winston-Salem, NCAugust 18, 2018
Poor management. Lack of effective leadership in regards to job advancement and training. Poor communication by managers regarding day to day operations.
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1.0
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Company is ruthless
Licensed Benefit Advisor (Former Employee) –  Dallas, TXAugust 17, 2018
This company is very ruthless to the sale team, which is why there is such a high turn over rate. They give you one 2 hour session of sales training, and tell you if don't meet the sales goal you will be replaced. Its a very toxic work environment, you are only a number sales number. They are very misleading about the commission schedule, after 11 weeks of training they will show you a completely unrealistic goals and tell you that your spot will be taken if you don't sell. You are nothing more than a number. On top of that the health insurance is not good, the only affordable option is the high deductible plan which is over 4k per person and 11k for a family and the monthly premium for a family is almost $600 a month. Pass on this company.
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1.0
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Unprofessional Manegement
CLAIMS SERVICE CONSULTANT (Current Employee) –  Winston-Salem, NCAugust 16, 2018
I work in the claims call center and the supervisors are really unethical and unprofessional. I don't feel comfortable in talking with them about anything because they tend to always have an attitude and refuse to help. The job itself is not difficult and my coworkers are very fun to be with, but the place is very micromanaged and supervisors are always watching/listening to what you are doing. They are very biased towards others and will work together to find something to get you in trouble. I hate to say all of this about my job but it is the truth. Overall the company itself does have good benefits, such as health, dental, and vision. The claims call center is also very flexible with their work hours and can accommodate with students and their school schedules.
Pros
Flexible hours, good benefits, paid training.
Cons
Micromanagement, and unprofessional supervision
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1.0
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Absolutely a big NO
Sales Associate (Former Employee) –  Miami, FLAugust 15, 2018
Run the other way. Spoke to co-workers NO advancement and micro raises. 1 to 5 cents annual if you meet sale requirements. They will find a way to add more work to your long list. Good luck
Pros
None
Cons
Lots
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4.0
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Busy, fast-paced workplace.
Senior Product Analyst (Current Employee) –  Chicago, ILAugust 13, 2018
Work is done quickly and changes often. Reprioritizing occurs almost daily. Communication can depend on your own level of involvement. Little team-focused activity which may slowly be changing.
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1.0
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BA in Testing
Business Systems Analyst-Testing (Current Employee) –  Winston-Salem, NCAugust 8, 2018
-working for this company is not something I would consider making a career out of.
-the processes are extremely outdated
-A lot of manually processes and nobody wants to change
-the company is very CHEAP
Pros
food truck days, celebrate peoples birthday
Cons
benefits sucks, pay sucks, people let titles go to their head, overworked without pay, extremely old processes
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Overall rating

3.1
Based on 447 reviews
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