Great clients, great bosses, great place to work.
Senior Application Support Specialist (Former Employee) – Washington, DC – March 19, 2017
Started out working on the Help Desk, helping employees on the phone, then eventually promoted to Senior Application Support. Supported 2,500 full-time and contract employees in growth of personal computers (upgrades for all users) and use of internal to external email. Oversaw and ran the laptop loaner pool for employees that traveled. Became the lead remote access contact and trainer for travelers using laptops. Project managed the frequent clean-up of virus attacks and malware spread by email.
Management encouraged growth and self-initiation of new ideas.
Frequent re-engineering and lay-offs.