National League of Cities
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Working at National League of Cities: 13 Reviews

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United States13 reviews

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4.0Work-Life Balance

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Management lacks structure

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Middle to lower level employees are often tasked to envision structure of goals for the divisions (if management sees there are issues). Yet, the leadership itself lacks participation in this process or interest in making streamlined changes. Very siloed where departments don’t work together and have tension with each other.
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Lack of respect among colleagues

If there was respect amongst colleagues there would be a lot less turn over and much more improvement in the overall morale of staff. Poor leadership tends to be rewarded instead of corrected.


leave accrual


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National League of Cities insights

Based on 5 survey responses
What people like
  • Inclusive work environment
Areas for improvement
  • Sense of belonging
  • Support from manager
  • Energizing work tasks

Data Illiterate and cannot retain data Literate employees

The head of the Data Team hires interns to do things that they cannot do with tools that they do not understand. They also seem to believe that it is more effective to replace what they need, one or two senior level data scientists, with 2-3 minmum wage interns and one entry-level data scientist to solve all of their problems, though the former is what they really need, because the latter has no one to guide them. The churn within the department, and frankly the entire company is quite high. Advice 1: If you wanted to move to the cloud, you should have hired a director of Data Analytics or someone under them who actually knows about cloud computing. The fact that the cloud server initially had less RAM than our laptops was laughable. 2: Pay your data team at least close to fair market rate 3: If you can't afford to pay your graduate interns above minimum wage, at least hire someone who can mentor them, because they have to teach everything to themselves, which is counter-intuitive.


Good Culture


Barely anyone even knows how to use SQL based CRM. They like word and excel.
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Executive Director profits from caging children

Google the Executive Director's name and GEO Group. The NLC Board of Directors knows about this activity and has allowed him to stay. He has literally made millions of dollars off of the Trump Administration's family separation policies and the caging of children. If you're ok with that, then NLC is the place for you.
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Amazing benefits

The benefits package is exceptional. The cost to each employee is minimal compared to other companies in the area. They also have a great retirement package.


Open floor plan makes privacy difficult.
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Great people, great purpose

Working at the National League of Cities was a great opportunity to learn fro dedicated, focused and talented individuals that inspired great work through example.


Great office


not enough "food" in kitchen
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Membership Association with variety of member programs and events

The typical workday at NLC for IT workers includes a blend of monitoring and system verification followed by a day combining support activities and system management tasks like upgrades. During my stay at NLC I learned that associations have a very diverse mix of staff from multiple backgrounds and generations, this makes for a interesting and rewarding environment. The workplace culture at NLC is a friendly culture concentrating on providing useful and interesting services for members. The staff was friendly and great to work with as they really come from all walks of life. The nicest thing about NLC was the conversational environment that existed around most activities, this allowed staff to participate and have each one lend their personal experience to the process.


Friendly Staff, Conversational management style, Willingness to try new solutions


Some practices and workflows were dated and difficult to change
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Learned lots about lobbying and grass-root organization and development. Great working environment. Encouragement to be the best at whatever job held.
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Great place to work

This is a great place to work. Many different jobs functions to choose from. You get to travel the country. The members are the best. They pay well and provide excellent benefits.


Good pay and travel


Travel a lot. May be inconvenient for those raising families.
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Org more concerned with corporate partnership than municipal leaders

I worked so called "research dept" is a mish mash of not necessarily linked projects funded primarily by corporate sponsorships. Remarkably, there wasn't much concern for developing content for NLC membership which one might expect given it's allegedly a membership organization. Save Federal lobbying, I really couldn't give you a reason why a city would choose to join NLC.


nice people


mall & open office space, lack of transparency
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Productive work place

Handles mail incoming and outgoing using Pitney Bowes Mailing system, also did EEO filing in the HR department and other general office work. This was a great learning experience to see how things worked in the office environment.
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Great mission but a dysfuncational environment

This organization produces a lot of great work to advance cities and towns. Upper management team can be dysfunctional and employee turn over rate is high.


Opportunities to travel


Dysfuntional management team
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Creative place to work with a great learning atmosphere

Great opportunity to work on many issues that affect millions of citizens across the country. Learned a great deal about housing, transportation, education reform, natural resources and many other important issues working directly with 1000's of local elected officials. Through my work in the membership department I am able to develop many key contacts in cities throughout the country and learn first hand the issues that are important to our communities. The best part of my job is the interaction with our members and their staff. The biggest challenge of the job is keeping up with the ever changing information and changes in elected officials to keep the database current and up to date.


Open atmosphere which allows for a lot of creativity


Little way to move up in the organization with key managers in place for at least a decade
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Overall rating

Based on 13 reviews

Ratings by category

4.0 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Compensation/Benefits
2.9 out of 5 stars for Job Security/Advancement
2.7 out of 5 stars for Management
3.2 out of 5 stars for Culture

Ratings from women

InHerSight Score
3.2Personal Development
2.8Career Opportunities
2.9Family Support
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