Well the current leader is a doctor so it makes no difference. Put a real CEO or investor in there and they’ll see where the breakdown is. Too many people delegating duties to the same people. Cut middle mngmt and you will see a huge improvement.
I would have people in HR come and check out how things are done. Also when someone is let go and that former employee is told all their things will be mailed to them and you get things from on top of the desk and not what is inside the drawers only to find out from employees that still work there that a certain lead supervisor throws things away. IE: UNDER ARMOUR JACKET and then you are told there is nothing NSPC can do for you. Needs to be addressed.
Answered - Customer Service Rep/Medical Assistant (Former Employee) - Pikesville, MD
Management and providers are completely different when corporate visits. We always know when corporate is coming based on the doctor actually being on time instead if the normal 2 hours late while diabetic and patients with severe pain wait 2+hrs just to Dr decides to roll out of bed. So sad!
Try and treat all employees with respect and worth, not just upper management/corporate management.
Listen to your employees! They're your biggest capital.
Answered - Medical Assistant (Current Employee) - Woodbridge, VA
Hire new regional managers and Human Resources team: individuals who are competent and effective
Learn to be fair and non partial.
Answered - Representative (Former Employee) - Pikesville, MD