Definitely the work load. Constantly being understaffed. Break and lunches were all jacked up. People not getting to break or breaking 4-5 hours into their shift. Small/dusty environments. No cell phones service or windows.
Having to deal with blatant favoritism. Place runs like the last period in high school. In other words, either you kiss up and get the perks or you just shut up and keep your job.
The work load without the ability to have OT to finish if necessary. The favoritism if certain staff members in the office that allows them to not work as much as others and not be reprimanded. Management seems to turn their cheek to these pets. There’s no way to avoid this and if you try to eliminate the problem you will lose your job.
Feeling overwhelmed at least 90% of workday. No positive reinforcement from management AT ALL! afraid to ask questions to superior (some providers and managers) because they a condescending and belittling and just straight up rude for no reason at all!!!
Ridiculous expectations considering all the constant interruptions and lack of support from management or providers.
No chance of advancement unless you kiss a ton of butt. Manager seems a bit on the racist side since only certain races of employees are promoted regardless of their work knowledge, skill set and basically to satisfy and pacify those staff.
Empty promises time after time. When privately bringing isdue s up to a manager, no steps are taken to investigate or correct serious office issues.
Petty complaints and never ever compliments or even a simple "good job." It is a medical office packed with immaturity, drama, management gossiping and more stress than one should handle in that position making barely enough to live on.
Some doctors act like you're they're personal errand runner and demand irrelevant demands that aren't in the least bit work appropriate or even necessary.
No back up from management at all. They will seriously see a irrate and rude patient call front desk
& provders every curse word possible & come close to getting physical with them and the manager does not defend their employees but rather apologize profusely and pretty much reward them to shut them up. God forbid they lose money. Money ALWSYS is priority if patient care, workload or stress of others working at this facility.
Overall...I can honestly say that there is not a worker employed at NSPC currently who wouldn't 100% agree with these details. It is past being out of control and blows my mind as to how NSPC still has any real patients at all.
Patients (even elderly and severely disabled ) leave hysterical after their spinal injections because the doctor is an uncompassionate jerk who will not say one single word to that same injection patient he is administering to. It is such a sad excuse for medical care. Don't work here. You will be a stressful mess daily and the frustrating issues never change ever.
Misleading information when you are hired. They make the package sound so good but in truth they con you into thinking you are working for a fair and decent company. They pay poorly for a company that makes millions, upper management treats you like "the help," this company also runs on office politics, favoritism. There is NO communication. Human Resources are confused...they forgot about my interview-TWICE
Salaries are a bust; management and Human Resources are a JOKE
Human Resources and management were dreadful.
Commute to work
Answered - Nurse Practitioner (Current Employee) - Arlington, VA
Everything you were blind to see and that was hidden from you
Answered - Representative (Former Employee) - Pikesville, MD