Questions and Answers about National Vision, Inc.

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33 questions

Annually in conjunction with successful performance review.

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I have never had worse employment. The majority of the staff is unprofessional and rude to customers who don't have the money to buy the high dollar lenses and frames as well as toward employees who aren't their favorites or their personal friends. I was not provided with a handbook or any educational/training material for several weeks and was accused of violating policies that were never made available. Rather or not violation occurred, management was not mature enough to speak with me personally about the situation before reporting to corporate AS WELL AS telling all other employees which resulted in an uncomfortable and fearful work environment for myself. My reputation has been marred and my character has been defaced due to inadequate training resulting from incompetent and irresponsible management.
Their selling tactics are horrific, expecting customers to pay high dollar for expensive lenses not covered by insurance and "checking out" professionally when they don't desire said products. They pressure their customers into those products and make them feel as if another option would be completely worthless and inadequate when they are also quality products provided by the company.
Management also has a complete lack of discretion of sensitive information regarding individual employee matters without having the professionalism and decency to privately address issues with employees and sharing with other employees.
I will never set foot in one of their RETAIL establishments again for any reason whatsoever, give a single cent to their greedy pockets, or give one iota of positivity regarding them as a company, business, provider, and most definitely as an employer.

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No matter how much you explain all the different lens options to the patients, they may decline every thing. They can then call back in 2 minutes and say they changed their mind, that they did want the anti-glare or transition lenses. This is known as a re-make. It looks bad on you even if its in NO WAY your fault. You didn't do anything wrong. But because it now must be "re-made" (even if you catch it 2 minutes after you submit the order and therefore lenses haven't even STARTED to be made) it's a re-make. And because they want money and return patients, you're wrong and the patient is ALWAYS right.

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FT gets medical, dental, 401k and vacations. Part time associates get a couple days off and no insurance. Co-pays and deductables are high. Black outs don't permit time off during spring and fall. Free eye exams and one pair of free glasses each year.

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We are paid biweekly. twice a month.

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Bi-weekly plus commissions and performance bonuses.

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Of course. National Vision had many training opportunities in all aspects of the company.

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$12.50/hr for me. Had to wait a year and a half for a raise that was a joke. Bonus never guarenteed. A few F/T and many P/T associates had a second job. Not a job for a single person or a single mom.

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Some - the Vision Center is inside Walmart, but there are other stores are under the National Vision umbrella.

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Full time but work too much

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