Questions and Answers about National Vision, Inc.

Here's what people have asked and answered about working for and interviewing at National Vision, Inc..

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38 questions

The high turnover and understaffing. They don’t pay overtime. Lack of training. Toxic and negative environment.

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Toxic and unprofessional environment. Poorly trained associates are catty and backstabbing. You must watch your back or the other sales associates will undermine what you do and will try to turn everyone against you.

When I had started they had already lost 4 people in the previous month. The attitude is extremely negative. No wonder since the company doesn’t care about their employees. They only care about the store budget and sales. When the store is short handed you have to work a lot of hours with no overtime pay. Because of being short staffed no one was able to clock out for lunch breaks.

It took 3 days to get me on boarded. The new manager wasn’t recognized as our store manager in the system so she was limited as what she could do. The Computer system is difficult. I hadn’t had any training on it. I observed the other associates and then I was thrown to the wolves.

The store was dirty and disorganized. To top it off the store didn’t have its own restroom for the employees so we had to use the Walmart public restrooms which were Petri dishes of disease and filth.

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Annually in conjunction with successful performance review.

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FT gets medical, dental, 401k and vacations. Part time associates get a couple days off and no insurance. Co-pays and deductables are high. Black outs don't permit time off during spring and fall. Free eye exams and one pair of free glasses each year.

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The training is cursory. You have tests to take for the first four days on customer service and opticianry. The managers discourage you from actually reading and studying the material. They want you to take the tests quickly and by finding the answers in the training manuals. The training manuals have a lot of hands on exercises which would be helpful to learn the job but due to understaffing there is no time. Managers want you entering orders as soon as possible.

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We are paid biweekly. twice a month.

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Bi-weekly plus commissions and performance bonuses.

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$12.50/hr for me. Had to wait a year and a half for a raise that was a joke. Bonus never guarenteed. A few F/T and many P/T associates had a second job. Not a job for a single person or a single mom.

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Some - the Vision Center is inside Walmart, but there are other stores are under the National Vision umbrella.

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Full time but work too much

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