National Vision, Inc.
59Below average
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I have no receptionist experience but I've worked in fast pace costumer service for a long time. Would I be given proper and reasonable training ?

10 answers

You’ll be put in the fire. Learn on the job.

The training is cursory. You have tests to take for the first four days on customer service and opticianry. The managers discourage you from actually reading and studying the material. They want you to take the tests quickly and by finding the answers in the training manuals. The training manuals have a lot of hands on exercises which would be helpful to learn the job but due to understaffing there is no time. Managers want you entering orders as soon as possible.

Of course. National Vision had many training opportunities in all aspects of the company.

They should.

They have a good training program

Yes, the training is very extensive with National Vision. You will also work along with a liscensed optician and shadow them through the day.

Probably is the best answer I can give. The techs that I have worked with get about 4 days of intense training and good support from management.

You can get the job without experience

Unlikely. Training is minimal in most areas

Yes, all employees are cross trained as well. They have great resources for training and they do not let you go on your own unsupervised until you feel confident you can do it.

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