No matter how much you explain all the different lens options to the patients, they may decline every thing. They can then call back in 2 minutes and say they changed their mind, that they did want the anti-glare or transition lenses. This is known as a re-make. It looks bad on you even if its in NO WAY your fault. You didn't do anything wrong. But because it now must be "re-made" (even if you catch it 2 minutes after you submit the order and therefore lenses haven't even STARTED to be made) it's a re-make. And because they want money and return patients, you're wrong and the patient is ALWAYS right.
Raises are not much at all. 30 cents an hour more per year AT BEST. For this you have stay away from selling 2/69.95 otherwise your numbers drop and they write you up. 3 write ups and you get fired for selling what they make themselves known for which is cheap glasses and free eye exams.
Everything. Constantly. You will become cynical and bitter.
Okay place for sales associates, stressful and abusive situation for managers - in my store five managers in one year, so stay away like the plague.
Customers, doctors and managers
Answered - Technician (Former Employee) - Florida
Getting HR and management to listen to reason!
The traveling two or three weeks a year
Answered - Regional Quality Coordinator (Former Employee) - Orlando, FL
Answered - OD tech (Current Employee) - Aurora, CO 80015
Working with the public.
Answered - General Manager, ABOC (Current Employee) - Fort Worth, TX
The company is a good company depending where you can get in at. the district am in is a mess and hr does nothing but back hearsay and gossip to wright you up. no proving facts.
Answered - Store Manager (Current Employee) - Fayetteville, NC