They demand rediculess results while at the same time not equipping you without the right tools or any training what so ever. They basically set you up to fail every time
Everything. Bully District Manager, who was aggressive and hurtful in her demeaning behavior. Toxic as toxic can be. No praise, only nitpicking. HR reps that are mean and bitter and only agree with upper management. Exploitation of desperate applicants- perhaps with reasons they could t quit, so that they can push them to their limits and get away with it. Excessive competition promoted between stores and teams that creates hostility. They’d have been sued a million times if they didn’t only target down and out applicants to work there. Also, they target minorities, and exploit their difficulty getting into management, and then pay them 20% below industry average. The amount of work they expect for the pay is unreal. Such a terrible company.
Constantly pressured to make sales and sell things that customers don't want. By far the most stressful is the Management. They delegate a lot of their own work to others, use scare tactics, and make sure you are constantly aware that they report all things to upper management or HR. The work isn't the problem here. The Management is.
The high turnover and understaffing. They don’t pay overtime. Lack of training. Toxic and negative environment.
The managet in the Largo location....what a nightmare! I loved my job until she transferred from th St Pete office. Terrible in all aspects of optical knowledge and very poor leader. Wasn't able to give 2 weeks notice when I left because of husband's fatal illness. Would like to work as part time receptionist now, but was told I shouldn't have burned my bridges by the manager in Port Richey. I am good at my job and it is so sad that there must not be any exceptions.
The most stressful part of the job is incompetent coworkers and management.
No matter how much you explain all the different lens options to the patients, they may decline every thing. They can then call back in 2 minutes and say they changed their mind, that they did want the anti-glare or transition lenses. This is known as a re-make. It looks bad on you even if its in NO WAY your fault. You didn't do anything wrong. But because it now must be "re-made" (even if you catch it 2 minutes after you submit the order and therefore lenses haven't even STARTED to be made) it's a re-make. And because they want money and return patients, you're wrong and the patient is ALWAYS right.
Raises are not much at all. 30 cents an hour more per year AT BEST. For this you have stay away from selling 2/69.95 otherwise your numbers drop and they write you up. 3 write ups and you get fired for selling what they make themselves known for which is cheap glasses and free eye exams.
Everything. Constantly. You will become cynical and bitter.
Okay place for sales associates, stressful and abusive situation for managers - in my store five managers in one year, so stay away like the plague.
- If you were in charge, what would you do to make National Vision, Inc. a better place to work?16 people answered
- How often do raises occur at National Vision, Inc.?Answered by National Vision, Inc.
- What is the work environment and culture like at National Vision, Inc.?14 people answered
- I have no receptionist experience but I've worked in fast pace costumer service for a long time. Wou…10 people answered
- What benefits does National Vision, Inc. offer?10 people answered
- How often are you paid? Weekly? Biweekly?9 people answered
- Do you get paid weekly? Or bi-weekly8 people answered
- What kind of pay do managers start out on?8 people answered
- Are these office located in Walmart.7 people answered
- Is the position full time7 people answered