Don't come here if you want to be treated like a human being
Senior Loan Processor (Former Employee) – Ohio – August 22, 2018
If you want to be a commodity, a number, a metric, this is the place for you. However, if you want to be treated with respect and human decency, look elsewhere. You will be expected to do things perfectly with 0 training and horribly archaic resources. Even though they just invested a ton of money in the latest suite of Microsoft gadgets, it doesn't do you any good if no one uses them to communicate important information.
You'll need to wait a year to make contributions to your 401k, and the plan they've picked is riddled with unnecessary fees.
The people who are great at their jobs will get buried in extra work and have to cover for the ones who just can't cut it.
You will lose all credibility with your customers when you miss their closing dates because the corporate process adds days if not weeks to the timeline.
HR just doesn't care about anyone.