From my experiences, the employees at this company are extremely rude. They will take one thing that you say and turn it around simply to make themselves look better. In addition, their efficacy and general knowledge seems to be extremely low as they do not know the correct laws and regulations from state to state. If you are a property manager or something similar, please do not use this company. They are only in business for the money, although they claim their main goal is to take the workload off of property managers. We, as property managers, know the importance of being present for a court hearing and eviction for our own tenants.