Enjoyed my time here, not without some struggles
I thoroughly enjoyed my time at NGs, and I definitely had many introspective moments questioning whether I should still be working there. I'm glad I stuck it out, ultimately. Things have been much better since moving our location into a new building (in July 2019).
The company cares for you as an employee, and they also care a lot about their customers. Sometimes this leads to contradictions. The pay is low compared to cost of living because they keep their prices low for customers. Some of the low pay is made up for in other perks like Vitamin Bucks ($1 store credit for every hour worked), nice discounts, and holiday pay. A newly added perk is accruing paid time off even though I'm part-time! There's also a paid 10-minute break for every 2 hours you work and a 30-minute lunch. So an 8.5 hour schedule shift will include a 30-minute lunch sandwiched between two paid 10-minute breaks. Time off can be hard to get, especially around holidays, because there are not a lot of employees.
In my store particularly, there is fairly high turnover and the culture can struggle because of this. I wish the management promoted more culture building and crew connections. The manager can be a little demanding when she gets stressed. This can lead to feeling like I'm not being valued. She does really care about me, though, it's just not always shown in a way that is obvious (which she's working on).
The store is generally quite busy which can be hard for me as an introvert ~ I've adapted over time. It does make the time go by faster. The customers are usually great (there's always obnoxious ones), and the workflow is pretty seamless. As a cashier, I have helped out in every department from receiving to produce to supplements. Some days are cashiering the entire time, other days are a little bit of this a little bit of that. Usually it's either cashiering or stocking, both of which include cleaning.
Department Manager in Denver, CO
I believe in the standards put forth by the Isley Family. They take pride in what they do and treat their employees like they are meaningful and important individuals. I would recommend this company to anyone looking for a job in retail. They truly care about the products that they sell and stand behind them. I enjoyed my employment with NGVC and continue to shop there!
Assistant Manager in Oregon
Hostile work environment
Natural grocers used to be fun to work for until you get into upper management. Completely not worth it. Employees get angry with you for telling them to do the basics of their jobs, HR is not helpful in dealing with toxic employees, most employees complain about hating being there but they are the ones that are the worst employees
This was the most toxic work environment ever! Being in upper management is soul sucking. They expect you to pick up all of the slack of the poor performers and then not let you discipline them.
I have spent the last many years at natural grocers and honestly wish the best for them. I hope that they can see that many improvements are needed and that when a store is struggling, they need to not let them drown.
Turnover is horrible. The good employees get tired of picking up the slack of the “time wasters” who should’ve been fired a long time ago.
There are a few shining stars in the dirt and they made my time at Natural Grocers amazing. The only reason I stayed so long was because I loved a few of my coworkers and will miss those few very much.
Cashier in Farmington, NM
Great place yo work, friendsly co workers.
loved working here, and all the people I worked with. Fair pay and extra benefits. Good discounts , friendly customers. Great hours, They work with your needs.
This store is an amazing place to be working for they treat you very well, just I wish that we got more money, the pay is not good at all. But a very family environment, so that makes up for alot.