Thank you for your feedback! We are sorry to hear that your experience with management has been so unsatisfactory. While we do believe that regular oversight helps us in maintaining our standard of excellence, our goal is to support our branch managers in their management, not to interfere. To this end, we would love to hear more about what we can do to improve; please contact HR so we can discuss this further with you.
Thank you for your feedback! It is always our intention to offer as much work throughout the season as is possible. However, availability of work during the off-season will necessarily vary from location to location. While we do require specialists to cover the immediate costs of certification, annual reimbursement for this expense is afforded to every specialist who remains employed with Naturescape. Confident, successful employees are the key to our continued growth, and we know that excellent performance and sales can only be expected from such employees. We regret that we didn't have a chance to work with you more closely to help you reach this point while you were employed, but if you feel you have any further information that will improve our ability to help our employees in this way, please reach out to us.
We are sorry to hear that you left with such a negative impression of Naturescape. Oversight of our employees is simply the best way to insure that they are capable and confident in upholding our standards in the field. A truly lazy manager stays behind a desk; we encourage diligent management that has a vested interest in the work of our specialist, and that regularly performs audits in the field to ensure success and customer satisfaction. We also certainly understand that physical labor can be tiring. This is why we require that every specialist take breaks throughout the day to avoid exhaustion. It is our intent that a specialist who takes the required breaks and takes advantage of the 3 day weekend will be capable of performing their duties with comfort and confidence.
Thank you for your feedback! Naturescape is a fast-growing company, and we are committed to growth founded on sustainable and compassionate business practices. We're sorry to hear that you feel we are making poor choices along the way, and we hope you will share more with us so that we can understand and try to address your concerns. Please reach out to our HR department so we can discuss this further.
Thank you! We’re so glad to hear this; it’s important that all of our employees know how much we appreciate their hard work. We hope your compensation is just one way you felt valued at Naturescape. We will continue to work to bring more winter work opportunities our employees have more opportunities to succeed!
Thank you for your feedback! We apologize for any impression that we may have given of undue scrutiny or micro-managing. We feel it is integral to the mission of Naturescape (to provide consistent, top-quality service at every location) that we use our resources at every level to monitor and guide the development and success of all of our employees. If you feel that this attention has not been helpful (or even harmful), please believe that this is not our intent, and that we are committed to continually working to provide a comfortable and supportive work environment that helps you to your potential.
We also apologize for any misunderstanding about the winter work. Our intentions are to offer as many opportunities for winter work as possible, but there will always be restrictions due to the availability of work. Clearly, this wasn't communicated well at your location, and we will work to improve the way we communicate vital information to all of our branches.
We’d love for you to reach out to our HR department to discuss your concerns further; so we can create the best possible work environment for you.
Thank you for your feedback! We are sorry to hear that you were given such a poor impression of our company, and we would like to work with you to change this. We don’t quite know what you mean, however, by “corporate logistics,” and we wonder if you would be willing to reach out to our HR department to discuss this further. We hope that this has simply been a matter of miscommunication, and we look forward to improving the quality of employment here at Naturescape!
Properly training our employees to be successful, safe and confident at Naturescape is a top priority. This training is what allows numerous branches to reach or exceed our sales goals year after year while maintaining our standard of excellence, and is the key to our 33 years of continuous growth. We encourage all of our employees to excel and grow with us. We are sorry to hear that you found this environment stressful or frustrating, and we will continue to refine our methods so we can make sure all of our employees are equipped to reach their full potential. We are dedicated to listening to our employees and customers to provide the best possible Naturescape experience!
Thank you for your feedback! We are constantly working to improve and refine our training procedures; we never want an employee to feel anything less than 100% confident in their position. We especially want our branch managers to have the knowledge and capability to effectively manage their branch's staff; done correctly, this minimizes stress for everybody. We wish you could have shared these concerns with our HR department during your employment, but we understand your concerns and will use this information as we continue to improve our working environment.
Thank you for your feedback! We're sorry to hear that you don't feel confident in your position. We believe successful employees excel in both quantity and quality, and our customers have come to expect this as well. It is absolutely our goal to provide the necessary training, guidance and support to make sure that you are successful. If there is more work we need to do (with you or any employee) to reach that goal, we are happy to do so. We would love to hear more about some of your concerns. Please reach out to our HR department so we can work with you to improve your work experience. Your success is integral to the success of your branch and our company. We look forward to speaking with you further!
Thank you for your feedback! The description of our administrative assistant position clearly indicates that sales is a major component of the position, and our interview process includes specifically sales-related inquiries. While we do thoroughly train our administrative assistants do provide excellent customer service, as well as data entry, payment processing and numerous other office tasks, actively pursuing sales opportunities is some of the most vital work they provide. We're sorry for any misunderstanding about the nature of the position. We wish that you had relayed your concerns about management to our HR department during your employment, but we will use this information to continue to improve and provide the best possible work environment.
Thank you for your feedback! We're glad to hear that you enjoyed your employment. We will continue working to create opportunities for successful happy employees, and hopefully earn 5 stars!
Thank you for your feedback! While it is never our wish to have specialists working outside of their own branches for any significant length of time, we very much appreciate the willingness our best employees have to help the whole company succeed. We regret that you left with the impression that we don't value your time, and we wish we'd been given the chance to address this during your employment. Work/life balance is vital to the happiness and success of our employees, and we will continue to work to provide this balance.