ncb Employee Reviews

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2.0
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**Deceptive & Unethical NCB Managed Services**
Account Representative (Former Employee) –  Sioux Falls, SDMarch 12, 2019
This place of business can not grasp the concept of why they cannot get new employees or retain the employees that they have. The wages were terrible, however they now are advertising much higher wages. All of the management team either worked with one another at another call center or financial institution at some point. Management is very unethical and unprofessional along with possessing terrible dispositions and showing favoritism to people that they have worked with before. If their vendors knew half of what goes on and how unethical their business practices are, all of management and workers would be seeking new employment!
Pros
8’ x 12’ Break/Lunchroom- Pathetic
Cons
Read below!!
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4.0
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Strong Bank
Customer Service Representative (Former Employee) –  Montego BayDecember 26, 2018
This is the largest local Bank. It has a lot of potential to grow and to become the number one bank in Jamaica. I liked that the bank invests a lot in staff training and development.
Pros
Good management
Cons
Contract workers gets no benefits
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4.0
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Good people, great opportunity
Debt Collector (Former Employee) –  Jacksonville, FLNovember 4, 2018
Great opportunity. Work hard, be rewarded. I was disappointed when we had to move and I could not work there any longer.
Environment was comfortable, a little cold at times.
Pros
Opportunity
Cons
same as all similar roles, weekend and evening hours at times
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5.0
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Great place to work
Records Imaging Specialist (Former Employee) –  DC - District of Columbia, DCOctober 18, 2018
Good place to work. Great boss. Great organization. Great people. Great atmosphere to work. Paid leave. Vacation sick. Bonus and Xmas holiday party with positive people.
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5.0
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Conference Meeting
Underwritter (Former Employee) –  Kingston, JAJune 9, 2016
A normal day at work would be our innovative team bouncing ideas off each other and building our bond closer and and closer.We would then, analyzed the feasibility of the intended projection and then pitch it to out superiors.
Pros
Free Wi-Fi
Cons
Short breaks
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5.0
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productive and fun
Account Representative (Current Employee) –  Jacksonville, FLFebruary 23, 2015
Perform a wide variety of customer service related functions, including phone calls, written inquiries
Documents and tracks all customer calls, events, and outcomes via appropriate systems.
Accesses information from a variety of systems and references including contracting and network system.
Answer incoming calls from internal and external and transfer to appropriate area.
Gave information regarding customer's gift card account via phone and activate prepaid card accounts.
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2.0
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collections agency
Switchboard Operator (Former Employee) –  Feasterville, PASeptember 17, 2014
It was difficult task being the first line of defense but the job is well worth it if you can stick it out.
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Overall rating

4.2
Based on 18 reviews
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Ratings by category

3.8Work/Life Balance
3.5Compensation/Benefits
3.4Job Security/Advancement
3.8Management
3.8Culture