Rewarding and challenging work with many different clients and locations
Customer Service/Call Center Manager Consultant (Former Employee) – Chicago, IL – November 8, 2018
Traveled to client locations for customer service/call center process improvement projects. Day to day work differed depending on needs of each individual client, Traveled throughout the USA and Europe
Recruiter (Former Employee) – Houston, TX – April 15, 2019
They lost 50% of their employees recently and are a revolving door. They record all conversations and are very afraid of being sued. They don't treat people right and create a facade of a happy culture. Management is poor and will repeat what they learn from employees and then write up employees on unfounded charges. A very disappointing experience.
Lunch program, nice awards and luncheons
Unrealistic expectations, outdated methods, forms and processes