Neighborhood Health Association Employee Review

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Fun enviroment
Medical Assistant (Current Employee) –  Toledo, OHAugust 7, 2017
My doctor is great and my coworkers they make it worth working here They hours are great they fit perfect into my schedule i have lots of free time after work to spend time with my kids.
Pros
Relax atomsphere
Cons
Low pay to many rules about small stuff like nail color
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Worst job ever.
Adult/Gerontology Primary Care Nurse Practitioner (Former Employee) –  Toledo, OHMay 12, 2019
While the mission of the organization is one you can feel good about, the culture of the place is toxic. It is a punitive culture reminiscent of junior high. The communication and morale are beyond poor. Decisions are made from the top by someone who does not value "mid-level" providers, physicians, or any other employees. Everyone will tell you their hands are tied when it comes to improving the place d/t oversight from the top. NP's are drastically underpaid and was told none ever get raises. When it was time for an annual review, it just never happened. As a provider, you will get two four hour administrative time slots twice a month which is nowhere near enough for the amount of paperwork you will be asked to handle.
The turnover rate is astronomical d/t leadership's motto that "everyone is replaceable." They would rather hire and fire than retrain to retain the support staff. Also, there were about 5 different HR directors in the short time I was there, some of which I never met. Although the company is considered "non-profit" the money has to be going somewhere and it doesn't appear to be going back into the company for staffing or necessary supplies. One person is in charge of ordering all the supplies for all the clinics so you will be left without basics (such as urine collection cups) for months on end. You will run out of flu vaccines early in the season and not get any more. The Pneumonia vaccine is "too expensive" to carry at the clinics. Besides employees suffering, the clients suffer the most b/c they can't get continuity of care and they don't have many
  more... other options d/t their economical situations. You don't have enough time during appointments to actually educate the patients on prevention or their multiple conditions. This is a very unhealthy, vulnerable population with poor health literacy and many social barriers. For a company that claims they want to give "the best care" they fall far short of caring for patients and their employees.  less
Pros
The grateful clients, A handful of employees who really want to make a difference.
Cons
Salary, Health benefits costs, lack of support from management, not enough administration time, high turnover rate, working lunches.
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stressful
Medical Assistant (Former Employee) –  Toledo, OHApril 23, 2019
great place to work if you aren't friends with your boss. no promotions within. great pay but not worth the stress or nagging. get to travel to the different clinics on your own lunch time and do not get compensated for gas while you travel.
Pros
hour lunch
Cons
management
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Overall rating

2.9
Based on 18 reviews
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Ratings by category

3.0Work/Life Balance
2.8Compensation/Benefits
2.3Job Security/Advancement
2.5Management
2.8Culture

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