Neiman Marcus Employee Reviews

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Fantastic Place to Work
MANAGER (Former Employee) –  Las Colinas, TXAugust 17, 2018
I really loved working here and my team members were fantastic partners in my growth and development.

The office environment was diverse and dynamic.
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Fun to reach my goals
Customer Service Representative (Former Employee) –  Northbrook, ILAugust 17, 2018
great firm for receiving a steady, same schedule.

But very competitive employees worked there,

Standing was challenging all day,

Difficult customers many times, very demanding.
Pros
sometimes free lunches
Cons
short lunches no breaks
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Productive nd stressful place to work for little pay
Customer Care Associate work from home (Former Employee) –  from homeAugust 16, 2018
This is a work from home job, well I worked from home. which was A plus for the little money you make. It can be fun by meeting different ethnic backgrounds of people, and it can be stressful. People can be very rude and unprofessional.
Pros
much overtime, sometimes great bebefits
Cons
stressful
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No fun here
Supervisor (Current Employee) –  Dallas, TXAugust 15, 2018
One particular department in Accounting has absolutely no work life balance.You are always putting out a fire. Training is mediocre. Management is disrespectful. The culture is horrible. The most part enjoyable is the discount.
Pros
Employee discount
Cons
Healthcare
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Team environment
BUYING COORDINATOR (Former Employee) –  Dallas, TXAugust 15, 2018
experience provides insights to all levels of the buying world. Great open environment resulting in a team effort across all levels. Good development program for new hires.
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Don’t do it
Customer Service (Current Employee) –  Elizabeth, NJAugust 15, 2018
It’s nice and all working there but the new manager is horrible & the customers can be rude. You get too overwhelmed not worth it. As a cashier customer service gets all the hard work, and customer service girls get yelled at by customers, they have a lot of responsablities that the managers should be taking care of. You end up being by yourself up there & it can get overwhelming when you need register backup and no one wants to help. Very hostile environment
Cons
Manager
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Fun place to work but little opportunity for advancement.
Sales (Current Employee) –  Chicago, ILAugust 14, 2018
Fun place to work but little opportunity for advancement. Like any job it has its good days and bad, Some managers are great, others lack positive encouragement.
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The best Department Store to work!
Sales Associate, Premium Fashion Designers (Current Employee) –  McLean, VAAugust 14, 2018
Great training system, employee oriented management, wonderful work environment and friendly colleagues, good benefits, and competitive salary, reasonable sales goals.
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Not bad for retail
Operations & Human Resource Manager (Former Employee) –  Cabazon, CAAugust 11, 2018
Overall the culture was good for a retail company, and managers are treated fairly. There was too much focus on growth at the corporate level which impacted the stores. It became to hard to reach goals, with not enough staff in the stores.
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Rewarding
Receiving Clerk/Stocker (Former Employee) –  Cherry Creek, NYAugust 10, 2018
Excellent customer service skills for internal and external individuals. Exceeding all expectations internally and externally.understanding following management direction will lead to success for the store employees and most importantly the customers.
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Cut throat commision environment.
Product Specialist (Former Employee) –  Atlanta, GAAugust 9, 2018
A good company that could be great if they:

Listened to sales associates.

Managers actually manage instead of just doing administrative work.

Allow top sales associates to cross over into management; they could actually train others to be top tier.
Pros
Employee discount, beautiful environment.
Cons
Managers that don't manage. Favoritism.
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Learned alot could have been better
Sales/DSA Marc Jacobs RTW & Modernist Brands (Former Employee) –  Beverly Hills, CAAugust 7, 2018
I learned a lot about the business, however Neiman Marcus took a longer time to adapt to newest trends. The Beverly Hills customers has seen everything from Paris to Tokyo. They come in expecting something unique. Neiman Marcus does not deliver to that clientele.
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A good position if you like retail sales
Sales Associate (Former Employee) –  Honolulu, HIAugust 7, 2018
I wouldn't recommend this job for those who do not enjoy selling or are not good at selling. Advancement in position and pay is dependent on the amount of sales make and accounts you open.
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Great job
Customer Service Representative (Former Employee) –  Irving, TXAugust 3, 2018
Best customer service associate experience ever! Loved this job just wish the pay was a couple of dollars more so i could live a normal life. Besides that employees was fun to work with.
Pros
Mon-friday
Cons
Pay was only 13.75
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Work from home
Sales Associate (Former Employee) –  Dallas, TXAugust 3, 2018
This company allows you to work from home, the training is self taught so you learn everything on your own. The managers never were available for me when needed,
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It is always a semi fast paced environment to service and guide customers to have an experience.
Beauty Consultant (Current Employee) –  Dallas, TXJuly 25, 2018
I have learned to be self-sufficient and goal driven. In the environment such as Neiman Marcus creating a positive personal experience for each patron is key to success with the company. We are not just cashiers, make-up artist, or stylish. Associate of the company set the tune, lift the spirit, and help bring to life the vision our customers see but may not be able to bring together on their own. The hardest part of the job is not seeing it as just a job. The most enjoyable part is feeling like you are in control of your career and can change someone's day for the better.
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Culture
Business Analyst / Technical Lead (Current Employee) –  Irving, TXJuly 24, 2018
Great place to work for if you are out of college and ready to start a careers in retail. Some of the smartest people and the help is there when needed.
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Productive wrk environment
Department Manager, Cosmetics & Fragrances (Former Employee) –  Boston, MAJuly 23, 2018
Worked for a leader who believed in me, and rewarded people who worked hard, and delivered strong performance. Unfortunately, there is little room for career advancement unless you are willing to relocate. Left the company because I was recruited by another company.
Pros
worked for a great leader
Cons
little room for advancement unless you can relocate
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good company, but need to change management
Sales/ Logicties (Former Employee) –  Palm Beach, FLJuly 16, 2018
The people will delegate all of their work to other people then blame you for not finishing your work and their work. The job was good for building yourself up in the company.
Pros
Free lunch meetings
Cons
management need help
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Very strict
Sales Associate (Former Employee) –  Westchester County, NYJuly 16, 2018
They have a dress code very strict have high expectations only full time workers must get along with others have to give great customer service have to answer all calls promptly
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Overall rating

3.8
Based on 1,211 reviews
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Ratings by category

3.6Work/Life Balance
3.6Compensation/Benefits
3.3Job Security/Advancement
3.4Management
3.6Culture

Ratings from women

InHerSight Score
2.9

2.5Personal Development

3.6Career Opportunities

2.8Family Support

Women rate the female-friendliness of their workplaces on InHerSight