Team Member (Former Employee) – Tysons Corner, VA – September 5, 2016
Great work/life balance. Very lenient return policy. No real opportunity for growth. Many of the members of the management team have been in their respective roles for more than 15+ yrs, with no intent of moving on to something more challenging.
Sales Associate/Stylist (Former Employee) – Westchester, NY – October 17, 2018
great company to work for in terms of benefits and discount.the westchester location as little to nothing to sell.and if you go in as draw vs commission.forget it and run for your life.you will go in arrears and you never will be able to get out,just 1 big game and you will go home with just your salary and never see your commission again and end up owing the company.if you go in as salary plus commission then thats a little better.
Neiman Marcus, ability to take ownership of a task and resolving issues has been very rewarding for my retail career understanding the necessity to keep the customers needs in mind has been key in customer satisfaction! It’s important sharing ideas, concerns and achievements in order to succeed any company standards.
Demonstrating a high level of expectations external and internal leadership.
I learned so much about women and men's high-end merchandise, that 9 out of ten times that I guessed a size I was correct. Customers loved my expertise on the merchandise sold and what was best for them.
The diversity in cultures was also fun because I come from a military family, giving me the opportunity to converse in different languages.
The best part of these jobs where the opportunity to work with some of the friendliest managers. They were available to any questions or additional training if needed.
rewards given for hard work and accomplishments
only 30 minute lunches where hard to fit in our busy schedule
Work is like a production line & management is a problem.
Employee (Former Employee) – Dallas, TX – October 7, 2018
The work was no longer creative. It can be compared to a monotonous assembly line that can't keep up. Management was also a problem. Some managers were very disrespectful, condescending and lacked empathy. With no regard for you as a co-worker or even a person, that will affect your work life (as well as personal). Some managers just got the title of "manager" but had absolutely no training on how to work with or manage others, let alone lead. We're not saving the lives of millions of Americans, so I can never wrap my head around someone being disrespectful and passive aggressive. But not all managers exhibited this type of behavior. There were just a few rotten ones that really make you question your time with the company. If your lucky to get a good one, then maybe it can make you days go a lot smoother.
Management, passive aggressive tactics, no support or training, no growth
Sales Associate (Current Employee) – Las Vegas, NV – October 4, 2018
Managers do not care to develop talent as sales associates are paid full commission - sales associates who figure out how to make money on their own stay and the ones who can't figure it out on their own leave.
good discount, stylish dress code, limitless selling potential
salesflor is flooded with salespeople because the company only has to pay when we sell
Over the years company changed .As far as I’m concerned I didn’t want to be part of it anymore ,so I quit after 23 years working You have NO life ,allot of times taking emailing your clients and calling them home! You work all weekends and often all Holidays including late evenings and sometimes from 9-9 . Company doesn’t care about you as a person nor it will stand up for you in a situation. You are watched by store security and corporate security the whole time.Everything you do gets reported. Is in it great place to work at.? snitches everywear.? Ready to destroy your good name for your client book. You must Sell high ticket items and know or find out your clients financial ability !. Yes ! I couldn’t work like this anymore it was wrong and against my dignity. I left after 23 yers and never looked back .It was the best thing I did for my self.
Customer Service Associate (Current Employee) – Walnut Creek, CA – September 27, 2018
Management are fair and team work exist. I were different hats being a customer service which made me more valuable to the company. Weekly meeting to update how the store is doing and educating us how we can perform better is a weekly practice.
I started in 2009 all the way to 2017. I really loved this job but it was only seasonal. I stared off doing gift wrap around Christmas. They had me in the front desk,for the costumers that would pick up there orders/gifts. I answered the phones,and also took orders.
As a Neiman Marcus employee it was very important to provide the best costumer service and give your clients an unforgettable moment. I have learned a lot about building my own clientele and also how to treat costumers and how to solve problems at work.
Neiman Marcus was a fantastic company to work for. I worked there through the restaurant as well as the men's fashion department. Seeing both sides of the company leadership showed how great a company Neiman Marcus is.
Motivating and challenging environment to work at.
Customer service (Former Employee) – Cabazon, CA – September 25, 2018
I loved working at Neiman Marcus last call. So much fun, great management, challenging, competitive and motivating. The more I see customers happy, the more I feel accomplished and motivated. When I see a coming back customer looking for me specifically I feel the success.
REGIONAL LOSS PREVENTION INVESTIGATOR (Former Employee) – Estero, FL – September 21, 2018
My opinion of the company is neutral there is lot of isssed with them laying parole off cutting jobs the mgt was very aggressive towards employee . The store mgr was always all over the place never really there for employees