Like any other workplace except
Fire Sprinkler Manager (Former Employee) – Indianapolis, IN – September 15, 2018
Expect management to be a bit out of touch with the services provided as most come from other industries.
This makes for a difficult time from the standpoint of support staff. When support staff is unfamiliar with industry standards, technician pay will suffer both from raises and initial pay. Being short staffed from the point of view of technicians is crucial. It’s ok to have a small field crew, but it’s very important that all technicians are familiar with all areas in this situation. Being a castaway sucks. Just ask Tom Hanks and Wilson.
Expect long work days, which many times are non productive because many jobs are in remote areas where technicians must drive to, sometimes out of state, even though there are existing satellite branches. Much of the profit is eaten by overhead costs. Also because the proper safe amount of technicians aren’t dispatched to complete jobs in a timely manner.
Turnover is high, because pay and advancement opportunities are low. Keep in mind this is a growing company, but it’s growing at a very slow pace. It could be because there are more office staff, than technicians. The people are great people, but right now the beard, is still patchy. Meaning there are so many areas where business puberty haven’t struck.
I would recommend removing the pointless weight from the boat. Some top heavy positions are not needed, and monies could be delegated to industry appropriate professionals and certified technicians. This company is only a few steps away from being well oiled. So why not be well oiled.
Company hasn’t realized it’s potential