Concierge/Guest Services Specialist (Former Employee) – Farmington, PA – March 30, 2018
Seek opportunities to create memories for guests by anticipating need, exceeding expectations and building relationships. Anticipate and execute all guest and management requests in a timely fashion. Be instrumental in creating an environment and executing service that is second to none. Actively manage and convey information and ideas clearly. Be creative and enjoy creating a fun and safe atmosphere for children and parents alike to take advantage of the numerous resort programs. Stay up-to-date on all programs.
Head of Horticulture (Former Employee) – Farmington, PA – March 12, 2018
The priorities change often. Poor communication and CYA attitude among management limit the productivity. The employees who lay low and avoid all conflict are the ones who stay. The experienced, hard working employees move on.
Wildlife Coordinator II (Former Employee) – Farmington, PA – March 1, 2018
Nemacolin had the best staff to work with. The resort itself is gorgeous which made working there that much better. Being a zookeeper made it a busy day, every single day. The hardest part of the job was the hours and the low pay. Over all it was a great place to work
Recreation Coordinator IV (Former Employee) – Farmington, PA – January 9, 2018
Nemacolin is a great place if you are looking to be guest there, however, to be employed there is a different story. While the benefits provided are pretty good, the environment is not. Management is not picked based on experience or valor, it is picked based on personal preference. Work hours based on pay is not equivalent compensation.
Great place to work just don't expect many benefits
Golf Service Assistant (Current Employee) – Farmington, PA – December 7, 2017
Awesome environment to work at but ownership seems pretty cheap when it comes to employees and providing resources for them. Working on the golf course you had to buy your own uniform pants, shoes, equipment, etc... Its like they make it seem like its a privilege to work their and that should be enough for you.
Server/Assistant Sommelier (Former Employee) – Farmington, PA – November 26, 2017
My immediate supervisor was amazing at his job and is still somebody that I keep in touch with and can still call as ask question to. The management at the resort level was a little confused on what they wanted the resort to be and this made our job difficult and somewhat frustrating. We isolated ourselves in our restaurant and interacted very rarely with the rest of the resort and ended up with a 5-star rating through, this aspect was very rewarding considering the lack of support we had from outside the room.
The rest of the resort always felt very clique'ish and high school-like. I think our failure to take part of the culture sort of ostracized us and there was the weird tension that made it a strange environment to work in.
Housekeeping Office (Former Employee) – Pennsylvania – November 22, 2017
Season job in a luxury resort. I have to be always with my best smile because everyday i had contact with the guests. when the hotel was full i had to much work but that was only weekends. they employer make different activities to their associates.
Supervisor of Operations (Former Employee) – Farmington, PA – November 5, 2017
My 15 years at NWL was a life learning experience. It taught me from HVAC,Commercial Appliances, Electrical,Laundry, and Ski lift maintenance to manger skills of running the maintenance of a small town.Also to teaching the NCCER for Electrical and HVAC to Adults.
Golf Operations Intern (Current Employee) – Farmington, PA – August 12, 2017
Interaction with guests daily, booking tee times, assisting guests with purchasing,and other resort experiences. Nice environment but placed in the middle of nowhere. It can be peaceful yet boring at times.