Control Coordinator North America (Former Employee) – New York, NY 10017 – November 6, 2018
Manages Inventory Reconciliation process for all stock locations. Having reduced inventory differences by investigating discrepancies and establishing procedures to increase inventory accuracy. Establishes regular reporting on inventory accuracy. Reviews all stock movements to ensure their accuracy and timely closure. Oversees product destruction. KPI: - Reduce Inventory differences and increase inventory accuracy - Ensure accuracy and timely closure of stock transfers to and from SSP stock locations - Perform regular physical inventories at main warehouse locations spend using excel spreadsheets (Pivot tables, VLookup, Charting, Power Point, etc.) Data Analyst Cognos 10.1
Coordinator (Current Employee) – New York, NY – September 13, 2018
This company and its managers are toxic and completely unconcerned for the employees and their happiness. They claim to care about their employees but anytime valid issues arise they completely ignore and side step this issue until you stop talking about it or leave. There is no room for growth unless you have connections to upper management.
Free machine and store credit
no work life balance, nepotism, favoritism, poor compensation
Regional Sales Manager (Current Employee) – United States – August 23, 2018
The culture is toxic... management in B2C are known for gossip and will throw you under the bus at the drop of a dime. Corporate gives promotions to boutique managers but once there... that is it. Communication is extremely poor to the point that it affects your day-to-day, there is a lack of developing employees (being put on a "special" project is not developing an employee) and management is quite dysfunctional. Working here was great several years ago and they have made some positive changes by hiring a new VP, but they still need to clean house from the top down.
Boutique Coffee Specialist (Former Employee) – White Plains, NY – October 9, 2018
Great company to work for, amazing customer service. Teams of outstanding people who work together professionally and independently. Nespresso provides great employee benefits as well, including contest for the chance to win a trip to a coffee field in costa rica.
B2B Account Manager (Former Employee) – San Francisco, CA – September 5, 2018
They taught a lot about coffee, equipment and beverage recipes. A very passionate group of people. Folks were hard working and seemed to enjoy their jobs but were highly stressed from carrying too many responsibilities.
Nespresso as a whole is a great company to work for! You get to be hands-on with products, with maintaining a premium level of customer service. Nespresso prides itself in the time and the impact they make on the environment while cultivating coffee. Clientele appreciate that Nespresso goes above and beyond their expectations, that is what drives more and more customers to the premium brand!
Team Leader (Former Employee) – Palo Alto, CA – March 5, 2018
If you have the chance, run, don't walk! This company looks good on the outside but is a total mess on the inside. Lot's of haters work here and it's super sad because they act like standing on their feet all day is the LIFE! Losers! Don't be one.
Over priced coffee bad attitude managers who put their hands on you
Fast paced and challenging place to work for. Work was repetitive but was never dull. Was able to learn the mechanics of a Nespresso coffee machine.
DEMONSTRATOR (Former Employee) – Houston, TX – January 14, 2018
A typical workday for Nespresso would include checking in with the manager of the retail store you were doing your demonstrations for. Setting up the demonstration table and getting it ready for your shift. Asking customers if they would be interested in a sample of coffee and if they would like to hear about the specific machines available. I learned interpersonal and great customer service skills through my time with Nespresso. I also learned the variety of machines that the company sold and differences of them.
Boutique Coffee Specialist in Sales (Former Employee) – San Francisco & Marin – January 8, 2018
Active with always something to do. Great place to learn about coffee. Poor management which lead to poor work conditions. Fun getting customers excited about the Nespresso culture. Each week the schedule changed so it is difficult to plan personal activities.
Good benefits, fun work place
Poor management; there is no desire to work with employees
Boutique Team Leader (Current Employee) – United States – January 15, 2018
Good place to work. Friendly atmosphere, but a bit misleading, because there is quite a lot of physical labor. The pay could be a little more compensating for such a large company. Overall, I would recommend this company. Its a great retail job.
Good benefits, great environment
Smaller company, not too many locations available.
Boutique Coffee Specialist (Current Employee) – Arlington, VA – December 15, 2017
I have worked there for over 6 months and I love it there so much. My direct management is the best. I have not yet met a manager that is not supportive or caring in the DC,Maryland or Virginia area. I however feel that the corporate side is lacking in support and organization. It can be off putting when trying to do certain things. Besides that it is great.
Great environment, Non competitive, supportive manager