Nestle Nespresso Employee Reviews for Demonstrator
United States5 reviews
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Fast paced and challenging place to work for. Work was repetitive but was never dull. Was able to learn the mechanics of a Nespresso coffee machine.
A typical workday for Nespresso would include checking in with the manager of the retail store you were doing your demonstrations for. Setting up the demonstration table and getting it ready for your shift. Asking customers if they would be interested in a sample of coffee and if they would like to hear about the specific machines available. I learned interpersonal and great customer service skills through my time with Nespresso. I also learned the variety of machines that the company sold and differences of them.
Company has a very well made product that produces some of the highest quality coffee drinks available. Wish they had more demos available.
A typical day consists of engaging customers for a sample and demonstration of the machines. I learned that most people in the higher end stores were not interested in tasting if there was no interest in buying and yet because that was not always true approaching each person resulted in sales the customer had not considered before the taste and demonstration. Management was especially accamodating as to which location I worked. My co-workers worked for the store and not for Nespresso and were almost always supportive whenever drawn into the sale. The hardest part of the job was the sales presentation repetition. So I listened to others for new words and ways. Sales and personal stories of customers enjoyment with the machines often so much so that they would interrupt my presentation with praise for the product and assuring the possible buyer that they would love the machine.
A fun, challenging job.
Would like to work more hours than were available and for a higher salary.
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