Management & process failure
First of all, I love the customers and the other technical staff in my office.
The problem is that this company will try to sell everything to the customer even when they have stated that they have limited budget. After the sale there is no follow up to even see if the correct product or service was delivered. Billing is so incredibly messed up - more... that customers routinely complain about being billed for things they no longer have or have been upgraded, Some issues are documented back 4+ years. When issues are brought to the attention of management, typically the employee complaining is the ... - less
ProsHR free zone work environment, Customers
ConsLong hours, mismanagement at every level, sales, broken processes