Leadership was very inconsistant and supervisors were not good at giving clear expectations. Shift bids were a very negative experience for all employess, and despite repeatedly being told, management made no effort to change. While they push strongly statments of inclusion, teamwork, culture, etc. They don't put in the footwork to make it happen.
They fired a substantial part of the Tier 3 team, and published to all employees in the department exactly why they were terminated.