Netflix Employee Reviews

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horrible culture, hypocrites everywhere
Executive Assistant (Former Employee) –  Los Angeles, CAMay 24, 2018
a lot of fake people, employees do not follow companies own standards unfortunately. poor poor management

good benefits and a well decorated office but again lack of professionalism from the inside out
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An innovative company with high rates of burn out
Marketing Consultant, Netflix Originals (Former Employee) –  Beverly Hills, CAMay 23, 2018
It's an entertainment company. It's a technology company. It's both, which leads to great things and terrible things. They pay well and have a compelling product.
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CSR position was easier than I thought
Customer Service Representative I (Former Employee) –  Fremont, CAMay 21, 2018
8 hour work day with Mondays as the busiest. Majority of the management are good people to work for. The culture was family oriented until the CSR cutbacks became real.
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Autonomy and Freedom
Supervisor (Current Employee) –  Salt Lake City, UTMay 13, 2018
On the one hand you are in a culture that offers a great deal of autonomy and freedom. In some aspects this is a fantastic benefit and allow for individual thinking and action planning. On the other hand it is very difficult to organize and drive toward organizational consistency.
Pros
Great pay and awesome brand
Cons
Benefits and consistency
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Fun, social environment
Netflix Extra (Former Employee) –  Oregon City, ORMay 11, 2018
Typically we would arrive very early and stay very late. The amount of time spent on set would very according to how well the shooting was going. The management was very kind and understanding of any needs from people and would adapt on the fly. The workplace culture was fast paced and relaxed at the same time. Wherever you were there is a fun conversation to be had with people. The long hours can get tedious however it isn't the worst thing in the world.
Pros
Free lunch and breakfast
Cons
Long hours
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Great place to work!
Customer Service Representative (Current Employee) –  Salt Lake City, UTMay 6, 2018
Netflix is an amazing place to work. They care about their employees. The pay is fair and they offer an amazing benefits package. You also get ample PTO and emergency time.
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Good Times
Screening Contractor (Former Employee) –  Hollywood, CAMay 2, 2018
I have enjoyed working for Netflix very much, however, my role was not very creative which is the reason I did not wish to continue on that path. I did learn a lot during my time there and have no regrets being employed there.
Pros
Very good pay
Cons
not creative
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Best job ever
Machine Operator (Former Employee) –  Lakewood, WAApril 30, 2018
Best management ive ever worked for
Co-workers super friendly and get along with each other
Hours were great as a part time i still averaged 30+ weekly
Would recomend to everyone
Pros
Great everything
Cons
Nothing
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Fun workplace
Tx - Customer Service Agent (Former Employee) –  Dallas, TXApril 23, 2018
Working for Netflix is extremely amazing experience. The work environment is completely relaxed yet professional and The staff is amazing. The company and make sure the employees are excited and energized by providing many incentives. I would highly recommend this job to anyone.
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Miserable place to work
Customer Service Representative (Former Employee) –  Hillsboro, ORApril 3, 2018
I hate that I still subscribe to their service, but there's really no other options out there. I hated working there. It was soul sucking. You were penalized for the most mild mishap, even those completely out of your control.
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Overall great experience
Post Office Assistant (Former Employee) –  Los Angeles, CAApril 3, 2018
Overall Great experience to work for post.
Worked on a Docu series called Tape Confessions and worked with a great crew and office personals. Great network to work for.
Pros
Great learning environment
Cons
Our documentary ended
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Ridiculously sctrict about attendance, toxic expectations
CSR (Former Employee) –  SLC, UTApril 2, 2018
They literally tell you to "do what is best for netflix, not what is best for you" your first day. During training you are not allowed to call in sick. They try to pride themselves on how relaxed and flexible they are, but god forbid you have a health restriction that makes you miss a day of work. The job is too stressful to be worth the pay.
Pros
pay, free snacks
Cons
stressful, not accomodating
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Great People, High Stress
Customer Service Representative (Former Employee) –  Hillsboro, ORApril 1, 2018
Netflix (at least at the time I was working there) did a good job of hiring people who would fit into their culture and did a good job training their people. That said there was a lot expected of every employee considering what they were being paid. It was a call center and everything you do in the building was strictly monitored. If you were 5 seconds late logging into your phone to take calls at the start of your shift or returning from a break or lunch it was noted and someone would be talking to you about it.
Pros
Free Netflix account and good benefits
Cons
Micro Managed, Could have been paid more.
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Great company
Operations Manager (Former Employee) –  United StatesApril 1, 2018
High performance culture with extremely competitive goals with an ever changing set of processes. Work hard, play hard is a mantra that the company lives.

Unlimited time off, but you must perform at your position at all levels. If you are not a good fit or get caught working against the core values you will be removed from the company quickly. The culture is great but stressful seeing good people shown the door. If you don't fit or are no longer useful you get a "generous severance package."

They pay well and the packages are lucrative. But they demand performance and collaboration with the performance. They are always looking to push performance and find a better way. Not afraid to try something outside of the box.

You are given the ability to choose your team and mold them as you want. But you must perform and get results.
Pros
pay, time off, paid health insurance, leadership
Cons
high performance can be stessful
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it was a cool place to work
Customer Service Representative (Former Employee) –  Clearwater, FLMarch 28, 2018
i cant complain, i may still be there if i hadnt relocated. it was an alright place to work, but there wasnt much room for advancement in my opinion. all in all, i was ok with it
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Easy Work Place
Cust (Current Employee) –  Aurora, COMarch 21, 2018
It was the same thing most days working at Netflix, but the environment was amazing! Everyone here is so friendly and it was very easy to reach out. I had learned so much from this job that it made me more confident about working here!
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Machine operations
Disc inspector (Former Employee) –  Bloomfield, CTMarch 13, 2018
Ripping open mail and inspecting DVDs and cleaning and sorting out DVDs at 650 per hour to get hired. Now they have machines to inspect DVDs. Machine operation is a must.
Pros
Free netflix account, hour lunch break, fast paced
Cons
Long hours
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Fun fast paced laidback
Call Center Inbound Representative (Former Employee) –  frisco, txMarch 12, 2018
Netflix customer service is by far one of the most laidback places to be employed. Not only can you look forward to practically unlimited overtime, but the hours are extremely flexible as well.
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Constantly changeing envrironment with no job security.
Operations Supervisor 2 (Former Employee) –  Grove City, OHMarch 9, 2018
Netflix was a constantly changing and unstable work environment. Poor decisions made by the CEO unfortunately led to a drastic reduction in work force.
Pros
Pay and benifits.
Cons
unstable / no job security
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Great company, not so good job.
Customer Service Rep (Current Employee) –  Salt Lake City, UTMarch 6, 2018
Overall was a decent place to work.
Long days of getting yelled at on the phones, but other than that pretty relaxing.
Can bring puzzles to work and build them, but very limited to what else you can do on the job.

"Easy money", but you will come home mentally fried from talking all day.

Management is good, and the coaching help you refine yourself to be a better agent along the way, but very much a carrot on the stick when it comes to promotions and advancement.
Pros
Easy job, management is good, lunches are good
Cons
Little advancement, very fast paced, mentally draining
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Overall rating

3.8
Based on 387 reviews
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3.6Work/Life Balance
4.0Compensation/Benefits
3.1Job Security/Advancement
3.4Management
3.7Culture

Diversity score

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82out of 100

The Diversity Score tracks how positively diverse employees rate their experience at Netflix.