Netflix
Netflix Employee Reviews
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Worked on 2 Netflix productions
Worked under the worst people of all the productions I’ve been on. Not sure if it was because of Netflix’s hiring or the tight budget. Either way, the office was always understaffed and not only were the people not great, but I also felt extremely overworked.
Not too bad
Netflix was a great place to work with, the people and management were amazing. Only con is they outsourced their customer service and that new company doesn’t have great benefits at all. The calls are also non stop and they weren’t very flexible with my shift.
Competitive workplace, great values but poor management
Netflix as a company is amazing. Their product and values are bar none. The Netflix culture is unlike anything else and fun to be a part of. The only downfall over time has been their lack of communication and leadership at certain positions. Mismanagement and wages that havent kept up with the cost of living contribute to low agent morale and a numbers driven culture instead of behavior driven. All in all a great job that is very valuable but there is a great disconnect between working directly with Netflix, and working for one of their BPO contact centers as the focus seems to be on cost cutting and sending everything overseas.
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Renowned streaming service and great employer
My time as an employee for Netflix was truly life-changing. I got my dream job and had the opportunity to get my foot in the door. I learned more about the industry working this job than any class could have ever taught me.
Productive, alot to learn Very understanding company
Typical day at work is taking calls back to back and being able to breath thru the calls if you need to.
We learn alot about different verbiage and it helps out our outside life at work.
Management is very good to us also providing meals for their employees Hardiest about this job is taking calls none stop
Best part is be able to want to come to work instead of not enjoying it.
We learn alot about different verbiage and it helps out our outside life at work.
Management is very good to us also providing meals for their employees Hardiest about this job is taking calls none stop
Best part is be able to want to come to work instead of not enjoying it.
Pros
Free Meals
Cons
Busy on mondays
Awesome all around
From the benefits to the pay everything was top of the market. This was the highest paying entry level job near me for awhile. Holiday pay plus a lot of time additional pay or prizes could be awarded for picking up OT.
Pros
Great pay, benefits, easy job, free Netflix
Cons
Repetitive
Too good to be true!
This has been hands down the best job I've ever had. No uniform, flexible schedule, and the culture that values diversity, innovation, inclusion, integrity, and judgement. I made real changes that improved not only my fellow coworkers experience but customers as well. This job taught me what respect and transparency in the workplace looks like.
Fast paced, but fun workplace.
Netflix is an amazing company to work for. Their culture was great, there were always opportunities to advance in the workplace, and the managers there were always willing to help you, whether it was to advance within Netflix or outside of the company. The hours were great, and the job was very fast paced. It's a high-volume call center. It's to be expected to get about 50-60 calls a day. Very rarely did you get a negative or angry call. Overall, it was a great company to work for!
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