I clock into work and usually get started right away on whatever I am assigned to do that morning. I have learned how to perform my tasks quickly and safely and in a timely manner for when it is time for everything to be shipped out. I have always enjoyed working alongside my managers and coworkers. They have helped me a lot along the way and from that I have learned so much. The hardest part of this job is probably the hours. You don't realize it at first, but working overnight hours is an entire life adjustment. It was very difficult at first but now my body is used to it. I enjoy pretty much everything about this job. One of my favorite parts is being in a team oriented environment where everyone helps each other. We wouldn't be able to function as a whole without team work. This may sound strange, but I also enjoy the physical labor part of the job, It's almost like getting paid to work out sometimes.
Supervisor (Current Employee) – Salt Lake City, UT – May 13, 2018
On the one hand you are in a culture that offers a great deal of autonomy and freedom. In some aspects this is a fantastic benefit and allow for individual thinking and action planning. On the other hand it is very difficult to organize and drive toward organizational consistency.
Netflix Extra (Former Employee) – Oregon City, OR – May 11, 2018
Typically we would arrive very early and stay very late. The amount of time spent on set would very according to how well the shooting was going. The management was very kind and understanding of any needs from people and would adapt on the fly. The workplace culture was fast paced and relaxed at the same time. Wherever you were there is a fun conversation to be had with people. The long hours can get tedious however it isn't the worst thing in the world.
Screening Contractor (Former Employee) – Hollywood, CA – May 2, 2018
I have enjoyed working for Netflix very much, however, my role was not very creative which is the reason I did not wish to continue on that path. I did learn a lot during my time there and have no regrets being employed there.
Tx - Customer Service Agent (Former Employee) – Dallas, TX – April 23, 2018
Working for Netflix is extremely amazing experience. The work environment is completely relaxed yet professional and The staff is amazing. The company and make sure the employees are excited and energized by providing many incentives. I would highly recommend this job to anyone.
Customer Service Representative (Former Employee) – Hillsboro, OR – April 3, 2018
I hate that I still subscribe to their service, but there's really no other options out there. I hated working there. It was soul sucking. You were penalized for the most mild mishap, even those completely out of your control.
Ridiculously sctrict about attendance, toxic expectations
CSR (Former Employee) – SLC, UT – April 2, 2018
They literally tell you to "do what is best for netflix, not what is best for you" your first day. During training you are not allowed to call in sick. They try to pride themselves on how relaxed and flexible they are, but god forbid you have a health restriction that makes you miss a day of work. The job is too stressful to be worth the pay.
Customer Service Representative (Former Employee) – Hillsboro, OR – April 1, 2018
Netflix (at least at the time I was working there) did a good job of hiring people who would fit into their culture and did a good job training their people. That said there was a lot expected of every employee considering what they were being paid. It was a call center and everything you do in the building was strictly monitored. If you were 5 seconds late logging into your phone to take calls at the start of your shift or returning from a break or lunch it was noted and someone would be talking to you about it.
Operations Manager (Former Employee) – United States – April 1, 2018
High performance culture with extremely competitive goals with an ever changing set of processes. Work hard, play hard is a mantra that the company lives.
Unlimited time off, but you must perform at your position at all levels. If you are not a good fit or get caught working against the core values you will be removed from the company quickly. The culture is great but stressful seeing good people shown the door. If you don't fit or are no longer useful you get a "generous severance package."
They pay well and the packages are lucrative. But they demand performance and collaboration with the performance. They are always looking to push performance and find a better way. Not afraid to try something outside of the box.
You are given the ability to choose your team and mold them as you want. But you must perform and get results.
Cust (Current Employee) – Aurora, CO – March 21, 2018
It was the same thing most days working at Netflix, but the environment was amazing! Everyone here is so friendly and it was very easy to reach out. I had learned so much from this job that it made me more confident about working here!
Customer Service Rep (Current Employee) – Salt Lake City, UT – March 6, 2018
Overall was a decent place to work. Long days of getting yelled at on the phones, but other than that pretty relaxing. Can bring puzzles to work and build them, but very limited to what else you can do on the job.
"Easy money", but you will come home mentally fried from talking all day.
Management is good, and the coaching help you refine yourself to be a better agent along the way, but very much a carrot on the stick when it comes to promotions and advancement.
Easy job, management is good, lunches are good
Little advancement, very fast paced, mentally draining