Technical Account Manager (Former Employee) – San Mateo, CA – July 25, 2017
Like most public companies NetSuite's focus is 100% sales growth and stock price. Customer or employee satisfaction are casualties in the relentless pursuit of growth. Employee turn over is in the 25-30% yr. range but not published. The pay is good and it's a good place for people early in their career to get some experience and then move on. If you have experience, don't go to NetSuite since it will not be used...
great if your in sales, bad if you're any part of delivery.
Lead Functional Consultant, Wholesale (Former Employee) – Centennial, CO – June 13, 2017
NetSuite implemented a new implementation methodology called "SuiteSuccess" while I was there. Sales People were strongly encouraged to ONLY sell SuiteSuccess. The SuiteSuccess implementation methodology assumes the customer will actually change their business practices to conform to NetSuite "leading practices". NetSuite also manages closely to the budgeted hours in their fixed bid implementation projects and after the hours are used, they don't record any more hours against the project unless the customer signs a change order.
Consultant (Former Employee) – San Mateo, CA – October 18, 2016
I'm still not sure what I think of this company. I liked most of my co-workers very much, but there is a definite attitude bias. Managers and co-workers sometimes lack respectful communication. NetSuite is growing fast, so get on-board that the train if you want a ride on the bullet train. Looks like they may not be gobbled up by Oracle after all. Also keep in mind that a good deed never goes unpunished here.
Compensation is all over the map, so be careful with negotiations.
Disrespectful co-workers, do not do what they say they will do, you might have to ramp on your own in some departments and nobody wants to help with that
Human Resources Coordinator (Contractor) (Former Employee) – San Mateo, CA – July 5, 2016
It's a fast paced environment and things are always constantly changing. The people who work for the company are very talented and very friendly. A little downside would be the communication culture that needs to be improved on.
Project Manager, Professional Services (Current Employee) – Austin, TX – April 18, 2016
NetSuite still has the feel of a startup even though it has not been one in quite some time. The lack of consistency even within the verticals is disheartening. They say that they offer "unlimited PTO" or vacation but you still have to meet your utilization numbers and that time you've taken off, be vacation or a medical LOA is counted against you because it is not accounted for in the calculation and makes it appear that you are not working enough. When my boss left the company, I sought out assistance as his approach was different from that of the PMO and his direction was what we were to follow. Asking for this help was used against me, stating that I did not understand my job duties and I was directed to use a website for additional information that is consistently inaccurate and in many areas obsolete. There is little clear sense of direction for this company and the turn-a-round numbers prove that.
Clear expectation that this is not a job with work/life balance