Teacher Aide (Former Employee) – Lockport, NY – November 1, 2018
It isn't too bad of a place to work, however, the kids are behaviorally challenged. I was almost beat up by 2 teenage girls. No one else was around. I finally had to leave the room where they followed me. I was also asked to put off my gallbladder surgery because it was not acceptable to the agency.
Assistant Supervisor (Current Employee) – Randolph, NY – September 30, 2018
New Directions is a great place to work for. However if you are looking for advancement it is limited. The people you work with become a second family not just with the co workers. Both staff and youth build healthy positive relationships that last a life time.
Database Support Technician (Former Employee) – Lockport, NY – August 6, 2018
No work reviews. Management does not know what they want. There were no reviews of work performance. Management was unsure what direction to set work duties. No response from management when questions arose.
Youth Counselor (Former Employee) – Randolph, NY – June 17, 2018
The typical day at work was enjoyable. The staff pretty much always work together. The job itself could be hectic but the kids there are all there for a reason so on a bad day I just had to remind myself to not give up on the kids. Other staff made it fun.
Coworker and helping the kids change their lives for the better
Wraparound Care Coordinator (Former Employee) – Amherst, NY – May 30, 2018
My job was spent in the community where the residents resided and it offered me the opportunity to learn about programs, events, and activities in other cities. It allowed me the opportunity to collaborate with service providers within Erie County as well as other counties. I learned a lot about mental health treatment and trauma informed care. The hardest part of my job was when I had court, in another county, early in the morning. There was a lot of driving and long hours. The most enjoyable part of my job was working with the families and residents to return them home to their family.
Youth Counselor (Former Employee) – Randolph, NY – September 24, 2017
I have worked multiple positions within the company. I have enjoyed each position worked. The atmosphere is very friendly an open. Many employees have inter office connections with family, but that comes with the small town location.
Teachers Assistant (Former Employee) – Lockport, NY – September 5, 2017
for a single parent with children in school it is a great place to work. mostly close nit environment. I would recommend you to work there if you have the patients and call to work with at risk children
Teacher Assistant (Former Employee) – Lockport, NY – August 11, 2017
Working with the very at-risk students was very challenging. Each student came with their own set of problems. You had to maintain your emotions when things got out of control. Your attitude was extremely important when dealing with the students.
Watching some of the students gain confidence & attempting to change their lives
Poor pay considering the dangerous situations that sometimes occurred.
Youth Counselor (Former Employee) – Randolph, NY – April 12, 2017
The youth are the reason I loved the job so much. Even on bad days it wasn't hard to have a good day. I loved being active with them, unlike some staff their like supervisors and the head supervisor. The management is nice to an extent. They do not like it if you build relationships with the "bad" kids, but they are all amazing kids
Program Coordinator (Current Employee) – Lockport Ny – April 27, 2015
I have been working for New Directions for over 5 years. Previous to working for NDYFS I had many different kinds of jobs. I had never stayed with a company more than a year. When I started working for NDYFS I learned what it was like to make a real difference, and to work with a group of people all focused on making positive changes. The people who work here are like a family, and there is such a supportive atmosphere. There is definitely a unique atmosphere that is one of a kind. Working with at risk youth and families is as challenging as it is rewarding. The benefits are good, there is a abundance of PTO time, dental, medical, free meals, and job security. There is also a lot of room for advancement within the agency.
great supportive atmosphere, a LOT of pto time, the ability to make a difference
the pay isn't what it should be (although not awful), can be stressful at times
Recreation Staff/On-Call Cottage Staff (Former Employee) – Lockport, NY – November 3, 2014
The kids can be really hard to work with, but they often needed something to break their shell. Once I got to know many of them, the relationships were real and exciting. Many of my co-workers were nice, but you could definitely tell some of them were there for the paycheck. The hardest part is dealing with tough kids who don't listen or care. The best part, however, is being able to be a part of the transformation that some of these kids went through during their time at New Directions.
overall a very good place to work.. I would recommend it to others
Teachers Assistant (Former Employee) – Lockport, NY – January 23, 2014
A very fun place to work. Family minded, approachable and professional management. Caring and compassionate staff, team atmosphere.
Studying Business Management and seeing the display of a very productive style of management was influential. The hardest part of the job was being in a position where there was no room for advancement, therefore forcing me to further seek career advancement.
Travel distance and work hours were pleasurable and complimenting
Care Coordinator (Current Employee) – Buffalo, NY – May 29, 2012
A very good organization to work for and to gain experience. A day typically deals with working with at risk youth and their families by providing various services to maintain the family unit and to avoid the removal of the youth