Working at New Relic: 35 Reviews
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Lack of training
BDR (Former Employee) - San Francisco, CA - July 11, 2023
Indeed Featured review
The most useful review selected by IndeedHighly technical product, with a lot of product - specific training. Company didn't offer much sales-specific training. Room for improvement here, in my opinion.
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Investing in your training
Account Executive (Former Employee) - Atlanta, GA - August 22, 2023
New Relic offers a dynamic environment for tech enthusiasts. They prioritize innovation and foster a collaborative culture. Employee growth is encouraged; however, it can be demanding.
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New Relic insights
What people like
- Inclusive work environment
- Time and location flexibility
- Fair pay for job
What a joke
Account Executive (Former Employee) - Atlanta, GA - July 29, 2023
Hired 2 teams trained them then after less than a year let everyone go. Only to turnaround and post new jobs for a very similar position. The people they let go could do the inside sales job. They were already trained. What a waste of money and time. Just dumb. This company has gone down hill. They should be embarrassed.
Pros
Work from home
Cons
Whoever is running, his company should be fired. What a cluster f…
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Great culture, smart people
Sr. Software Engineer (Current Employee) - United States - July 13, 2023
Great culture that is actually lived by employees. Some recent hires not living up to the values. Leadership focus shifting more to shareholders interest higher than anything else.
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I was excited and hopeful but let down in the end.
Strategic Sr. Customer Success Manager (Current Employee) - US East - May 13, 2023
What is the best part of working at the company? My manager was great He allowed my to be authentic and fail and improve. What is the most stressful part about working at the company? Getting laid off because the new CRO didn't understand the value of our team What is the work environment and culture like at the company? Siloed though it was collaborative when necessary What is a typical day like for you at the company? Completing projects. Serving customers and figuring things out
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Great pay, enjoyable work
Multimedia Design Intern (Former Employee) - Remote - May 2, 2023
I really enjoyed working for New Relic, everyone was very welcoming and happy to help me get started as an intern. The program had many events specifically to help interns get adjusted into the field. The pay was great too.
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Perks didn't make up for management
Sr. Administrative Assistant (Former Employee) - San Francisco, CA - April 25, 2023
The location and compensation were great. Very fast paced. Dedicated to creating a diverse culture. Not a lot of transparency with management. Upfront onboarding is great, but actual job training to acclimate to the organization is lacking.
Pros
kitchen stocked with snacks and very nice work space
Cons
management
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Micromanagement and chaos
UX professional (Current Employee) - Oregon - April 8, 2023
Company is in chaos. People are demotivated and burned out. Constantly being told we are not good enough but hard to know how to improve as leadership, priorities and vision changes frequently. Good leaders are often pushed out and replaced quickly. There is a very low morale right now and people are quietly laid off by being placed on PIPs so costs can be cut and new leaders can replace them with their own people. In the process, knowledge is lost and no one knows what is going on. Managers often have no accountability as there is no way to review them, and last culture survey reflected lack of trust in leadership. Right now people are stuck due to current economic climate. When conditions improve, people will leave. So many talented people are heavily micromanaged and leave, leaving only those that do what they are told. Leaders are unkind and uncaring, and often rude and disrespectful. Promotions happen based on favorite people and departments. Lots of expectations but no enablement and guidance. Most of the leadership is highly authoritarian and there are many unjust things happening to people in this company, due to poor leadership and hasty decisions, but no one is addressing toxic leaders. Their leadership principles are not followed, even by the company itself.
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Finding their way in competitive market
Sales Manager (Former Employee) - United States - March 10, 2023
Challenging maturing market but areas of growth opportunity still exist. The company cares about their people and diversity is not just a tagline. Innovation must keep pace and extend past the growing number of competitors / alternatives in the market.
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Good
Account Manager (Former Employee) - San Francisco, CA - January 19, 2023
Was good till I was laid off. Liked the company and culture but was blindsided. Very nice people and nice to be remote working during the pandemic. Recommend
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Jobs at New Relic
Fun place but a bit like high school
Senior Product Marketing Manager (Current Employee) - San Francisco, CA - May 9, 2022
My marketing team was clicky. It got in the way when we all needed to collaborate. It was a bit like high school. Either you are "in" or you are "out"
Pros
Free coffee, great snacks
Cons
Product team drives the company, everyone else follows Revenue and marketing team have no say in product roadmap
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Strong Corporate Culture and Values, but some tough downsides for me
Senior Administrative Assistant (Former Employee) - Remote - April 3, 2022
In my 25+ year career, never had a better group of humans on my team. Company Core Values: Bold, Accountable, Authentic, Connected, Passionate are called out and on display as a norm. They walk the talk. My team had strong, skilled professionals willing to share their knowledge and collaborate at the drop of a hat. I was valued and appreciated for my contributions. Fantastic. My manager was the opposite experience: difficult to connect with, mismatched expectations, unwilling to allow my development beyond rudimentary tasks. I was constantly frustrated with the toil of my work vs the expectations set during the recruiting process. I could not overcome this disconnect. Disappointing.
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innovative
Account Executive (Former Employee) - San Francisco, CA - May 4, 2020
NR was Wily 2.0. Founder had previous experience in this space so it was great to work for someone who already had a vision on how to build an enterprise company from the ground up again. This was key within divisions in engineering, marketing, support and sales.
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A great place to be an intern
Marketing Intern (Former Employee) - San Francisco, CA - April 24, 2020
It was a great place to be an intern. I learned a lot about the different facets of marketing within the technology industry and how to leverage the strengths the company to appeal to new potential customers.
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Professional and dependable work place
Customer Community Manager (Former Employee) - San Francisco, CA - March 11, 2020
A lot of organizational and managerial changes but overall, New Relic is a wonderful company that treats employers well. A good place to start a long and fulfilling career.
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Great work environment
Technical Support Manager (Former Employee) - Portland, OR - February 22, 2020
New Relic is people focused and strives for innovation, learning and career growth.
The work environment is inclusive and collaborative. Everyone is interested in each other’s success.
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Challenging and Accountable place to grow
Data Analyst (Current Employee) - San Francisco, CA - November 6, 2019
New Relic is a place for the brave and disciplined. I learned that individuals that lack self-discipline are quickly identified, those that meet the rigorous yet rewarding daily life as a Relic can achieve professional cloud 9.
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Great Product & good place to work with.
Senior Customer Success Manager (Current Employee) - New York, NY - November 5, 2019
Great Product & good place to work with. Good place to learn & great leadership team.
Love to work with the team & internal team.
Always go extra step to make things happen.
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Be comfortable being uncomfortable
ENTERPRISE SALES DEVELOPMENT (Former Employee) - San Francisco, CA - June 6, 2019
I think the company is doing great things and they have one of the top products on the market. They have all the free snacks, barista, occasional lunches and other perks you could ask for out of a San Francisco office. From my perspective if you got a good manager and territory you were set and if not then you drew the short end of the stick and would struggle. Expect all the growing pains of a start up.
Pros
Perks are nice they take care of you
Cons
Diversity and Inclusion is talked about but not acted upon
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Sales Management
Enterprise Account Executive (Current Employee) - San Francisco, CA - March 30, 2019
If your successful here its because they give you the leads to make the $$. Management thinks they have talent but they're just in a good situation and they'll never leave because they know they dont have any talent. Not fair at all. Work somewhere else, this "bro culture" isn't for women or normal SF citizens. Very very FAKE
Pros
Good Office View
Cons
No Commission & Fake "Bro" Sales Leaders
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Most Awful Leadership
Customer Success Manager (Former Employee) - San Francisco, CA - May 17, 2018
Managers put their egos before customers. Anyone that spoke up had seriously consequences. There was a severe female to female bullying problem that leadership was aware of and did nothing.
Pros
great product, great customer base
Cons
Management
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Ask a question about working or interviewing at New Relic. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.8 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Compensation/Benefits
2.8 out of 5 stars for Job Security/Advancement
2.6 out of 5 stars for Management
3.4 out of 5 stars for Culture
Ratings from women
3.5
InHerSight Score3.0Personal Development
3.3Career Opportunities
4.6Family Support
Women rate the female-friendliness of their workplaces on InHerSight
Questions about New Relic
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