The job itself is easy if you know how to manage a caseload. It is really up to you and your supervisor as to have many people you have on your caseload. If you keep them doing what they have to, they are easies to manage. I've learn a. whole lot from both social services and law-enforcement. In my opinion, the "academy" is a waste of time as I didn't learn how to perform my job there, it was more learning about stages of change (things I already knew coming from social service). Management is not very knowledgeable, so be ready to learn on your own and you go. Workplace culture is a bit hostile, but do your work and you will be fine. Hardest part about the job is learning the job as you go. I enjoy that the work is doable but I already see that they are expecting more from us with no increase in salary. Wouldn't recommend this job fo long-term employment.
Work schedule, easy work, time off, union benefits.
Low salary with a very low increase every 2 years