New York City Fire Department
4.1 out of 5 stars.
Write a review
View all New York City Fire Department reviews
Review this company

New York City Fire Department

New York City Fire Department Customer Service Representative Review

5 stars

What is the best part of working at the company?The Work Environment is not toxic. Employees are extremely respectful and friendly. Extremely a safe work environment. What is the most stressful part about working at the company?Nothing as there is transparency and all employees are on the same page. What is the work environment and culture like at the company?Extremely Exceptional and professional along being respectful. What is a typical day like for you at the company?Always busy as you are directly interacting with the public by answering service men questions and assisting them with paperwork
Was this review helpful?

Similar reviews

Same location

Advancement opportunities

many opportunities for advancement. lateral offline opportunities as well. great pay if your willing to work hard to advance. work experience here is unparalleled.
Was this review helpful?
Same location

Exciting work environment.

Professional and mostly pleasant work environment. Like most Civil Service occupations the work is mostly expected with little to no recognition of a job well done. Fair chances for advancement.


Excellent health benefits and pension.


Micromanagement and lack of work recognition.
Was this review helpful?
Same location

No comment

It was great to work in the firehouse with an awesome group of people and help the community. Many great experiences working as a team to assist, from running into burning buildings to extricating people from vehicles involved in accidents.


Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at New York City Fire Department. Our community is ready to answer.Ask a Question

Overall rating

Based on 49 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
4.2 out of 5 stars for Compensation/Benefits
4.1 out of 5 stars for Job Security/Advancement
3.6 out of 5 stars for Management
3.8 out of 5 stars for Culture

Compare New York City Fire Department with

Learn about New York City Fire Department in popular locations