New York City Fire Department
New York City Fire Department Customer Service Representative Review
5 stars
Customer Service Representative (Former Employee) - New York, NY - October 26, 2022
What is the best part of working at the company?The Work Environment is not toxic. Employees are extremely respectful and friendly. Extremely a safe work environment. What is the most stressful part about working at the company?Nothing as there is transparency and all employees are on the same page. What is the work environment and culture like at the company?Extremely Exceptional and professional along being respectful. What is a typical day like for you at the company?Always busy as you are directly interacting with the public by answering service men questions and assisting them with paperwork
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Advancement opportunities
Paramedic (Current Employee) - New York, NY - January 17, 2023
many opportunities for advancement. lateral offline opportunities as well. great pay if your willing to work hard to advance. work experience here is unparalleled.
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Same location
Exciting work environment.
FDNY Fire Protection Inspector (Current Employee) - New York, NY - July 23, 2021
Professional and mostly pleasant work environment. Like most Civil Service occupations the work is mostly expected with little to no recognition of a job well done. Fair chances for advancement.
Pros
Excellent health benefits and pension.
Cons
Micromanagement and lack of work recognition.
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Same location
No comment
Fire Lieutenant (Former Employee) - New York, NY - October 9, 2019
It was great to work in the firehouse with an awesome group of people and help the community. Many great experiences working as a team to assist, from running into burning buildings to extricating people from vehicles involved in accidents.
Cons
None
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Ratings by category
3.9 out of 5 stars for Work/Life Balance
4.2 out of 5 stars for Compensation/Benefits
4.1 out of 5 stars for Job Security/Advancement
3.6 out of 5 stars for Management
3.8 out of 5 stars for Culture
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Discussion topics at New York City Fire Department
Professional development
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Parents and caregivers
Internships and graduate programs
COVID-19 response
Accessibility, Disability and Accommodation