New York City Transit Employee Reviews

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productive wokplace
Data Analyst (Current Employee) –  New York, NYApril 16, 2018
i learned so much from this job and there is a productive environments. every person willing to guide you. they will walk through with your mistakes so we can understand better.
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Great experience
Superintendent of Maintenance (Current Employee) –  Staten Island, NYApril 6, 2018
Great experience
Lot of great people to learn from
Great location
Great opportunities available if you like to travel around the city
Great pay and benefits
New opportunities to learn from one another
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Productive and fun
Intern (Former Employee) –  New York, NYApril 3, 2018
It was an interesting experience working for New York City Transit. I never worked in a office setting, and with this experience, I am able to transfer the skills I learned to future jobs.
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Excellent Advancement Potential/
Train Service Supervisor (Current Employee) –  VariousMarch 18, 2018
An overall great place to work with many promotion opportunities. (commensurate with individual drive). I started as a Car Cleaner (Car Equipment). A handful of promotions later I am Now a Train Service Supervisor. Promotions to managerial positions are via resume and interview. Some departments are easier than others to get to a managerial position.

On the negative side; since seniority in title dictates your hours of work (tour), days off and vacations. This can be either a benfit or negative depending on what you have going on in your life. Lack of weekends, working tours other than A.M. and vacations that land either before of after the summer means that you will miss some quality time with family and friends. Your personal relationships can and will suffer if not strong. However if you are flexible, you will do well here.

Some of the new generation of employees seem to have difficulty 'putting in work'. Understand, this type of job is seniority based and you are required to Pay Dues in the form of learning the job and acquiring experience and time in individual title. Every promotion means that you once again start at thebottom of seniority. Again, it is title based seniority and not cumulative time at N.Y.C.Transit.

With that stated, if this sounds like something you can deal with. Make it happen. Take a test, score well. Good luck!
Pros
Steady employment, health benefits, pension, paid vacation, cumulative sick time, promotion opportunities.
Cons
Unconventional work hours/days off. Initially work holidays, difficult to get days off on short notice (dept. dependent), managers not in touch with reality of work environment.
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Many opportunities for advancement to other titles
Train Operator/Conductor (Former Employee) –  Brooklyn, NYMarch 8, 2018
I worked various title in NYCT. I started as a Car Cleaner, got promoted to Conductor, and then to Train Operator. They have an excellent health plan in place and the worker are protected by the Union. Overall, an excellent company to work for.
Pros
Due to certain schedules, there is considerable down time.
Cons
Transit functions year round, no snow days.
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Excellent Place to work
Data Analyst Intern (Current Employee) –  New York, NYFebruary 23, 2018
It is an excellent place to work. The management and staff are really co-operative. I am working into the bus department as a Data Analyst. Just because of this opportunity, I get to know how things are working internally into this gigantic company.
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Any experience for a lifetime
New York City Cleaner (Current Employee) –  Glendale QueensFebruary 20, 2018
I would do it againHe is what you make of it it’s hard work but very satisfactory work.There’s lotta teamwork in New York City TransitAnd a very mixed culture.There is a chance to make a lot of money and raise your kids well
Pros
Working for a living
Cons
Environment
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Workplace Culture
Car Inspector (Former Employee) –  New York, NYFebruary 11, 2018
Very diversified, I like the diversity because I learn different and interesting things about my co workers. I learned a variety of languages and have tasted different cultural foods at our yearly events.
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Great benefits
Manager (Current Employee) –  Brooklyn, NYFebruary 10, 2018
Great people to work with below manager level. Great employee training department. Operating departments have more opportunities for advancement than others. Discrimination can sometimes be a problem.
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Quick pace
Station Agent (Current Employee) –  New York, NYFebruary 6, 2018
Working at New city transit is very quick paced, at any moment a quiet day can turn into a hectic day. You have to be very observant and ready for anything.
Cons
short sometimes no lunch, unclean environment
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Ok work place
Train Operator (Former Employee) –  Brooklyn, NYFebruary 2, 2018
A typical work day I learn to drive a train. Great management not a bad place to work. The workers look out for each other and good benefits. I enjoyed my job.
Pros
Great healthcare
Cons
none
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nycta
Associate Workers' Compensation Analyst (Current Employee) –  New York, NYJanuary 31, 2018
bad managers, poor environment. it was okay at first
it depends on the department. some departments are good, some are bad. it is all about who you know not what you know to get ahead
Pros
benefits
Cons
management
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Difficult Culture
Facility Manager (Current Employee) –  New York, NYJanuary 18, 2018
The workplace culture discourages progress. Management and labor seem content to be stuck in the rut that the MTA has become known for, and outside views are not viewed positively.
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fast paced
Train Conductor (Former Employee) –  Brooklyn, NYJanuary 9, 2018
this job place was very fast paced and can sometimes be overwhelming , giving direction and information to several people at one time can be very hard at times
Pros
benefits
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Fantastic Job
Security Agent (Current Employee) –  Brooklyn, NYDecember 5, 2017
You come , Do Your Job/Work and mind your business.

Respect Everyone / Co workers and Customers

HELP, Customers get to where they want to go, Safely.

You go home to your Family Safely.
Pros
Lots of Training
Cons
Its a Little Dirty, depending on what department you work in.
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Nice "Job" not so great "Career"
Associate Transit Service Specialist (Current Employee) –  New York, NYOctober 26, 2017
Management goals and reality are not aligned. Upper management is more concerned about cost saving not realizing the implications of their actions actually are proven to be costlier. The company culture is if you do you a great job, you get rewarded but helping those who are below par. "Brown nosing" goes a long way and once you in the "in" group, nothing you do matters. Like the title says. Great job for those who like a fast paced, high drama environment, but the ineptitude of upper management and the attitudes of certain peeps makes the "job" exhausting.
Pros
Short 35 hour week, 3 weeks Vacation. Good benefit package.
Cons
Fixed shifts, no overtime, always in the dark why things are done.
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Good to learn
Intern- Construction Support Aide (Current Employee) –  New York, NYOctober 19, 2017
It good to learn the basic knowledge in design/ signal/ communication. Flexible work schedule, nice people and they are willing to teach you everything.
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productive
Station Agent (Former Employee) –  Brooklyn, NYOctober 13, 2017
hardest part of the day to day was working in areas were service was interrupted due to an unforeseen occurrence and or working in heavy traffic areas where tourists and language barriers became an issue,
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Competitive job
Train Operator (Former Employee) –  Brooklyn, NYSeptember 25, 2017
If you work hard it can be beneficial. The vary on the position you apply for, also be prepared to work nights, weekends and holidays. This is diverse work environment with union benefits and opportunities to advance in your career.
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Stressful Work Environment
Station Agent (Current Employee) –  Brooklyn, NYSeptember 13, 2017
A typical day as a Station Agent is generally stressful and extremely busy. Management is overworked and plays favoritism. The customers are rude and the co-workers are difficult at times.
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Overall rating

4.2
Based on 82 reviews
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3.7Work/Life Balance
4.2Compensation/Benefits
4.0Job Security/Advancement
3.6Management
3.6Culture

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