New York Community Bank Employee Reviews

3.4
Overall rating
Based on 169 reviews
Ratings breakdown
537
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338
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2.0
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Can be a splendid place to work for but management is from the past
Senior Financial Associate (Current Employee) –  Westbury, NYMay 16, 2018
Great work and personal life balance but not much room to grow or be creative and think for yourself. The weakness is in management and their ability to limit employees to socialize and interact with other departments or within department.
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2.0
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not a good culture
Manager (Current Employee) –  Westbury, NYMay 16, 2018
you are not empowered to make your own decision- not a place where you can develop and enhance your skills the right way. Good intelligent people work here , upper management needs to rely on these people for their knowledge. Many times their executive management team is antiquated in their ways, many have never worked at another bank other than NYCB, and they are not willing to change.
Pros
close commute
Cons
narrow minded, decisions are only made by two individuals, the wrong people are in positions
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1.0
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NYCB the Bank with an Identity Crisis
SALES (Current Employee) –  NYC, NYMay 4, 2018
The 2018 Q1 review earnings says a lot the growth of the bank partly due to being cheap. WOW! for a $50 Billion company to have growth from being cheap is absurd. NYCB stock has flatlined because the Executives have curtailed growth. Frustration, anger and lack of morale abound at NYCB. Uneducated leaders at the helm of daily operations makes this a dangerous place to work for a career. The lack of communication makes this company a complete failure for the front line employees.
Pros
none
Cons
anger in management and lies and deceit in their delivery of tasks
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4.0
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Great place to work
Claims (Current Employee) –  Hicksville, NYApril 19, 2018
I enjoy working for NYCB! Exciting atmosphere, fast paced and always new.

I highly recommend working at NYCB.

Compensation and paid time off are above average in this field.
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3.0
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Fast paced and very competitive.
Chapter 7 Bankruptcy Specialist (Former Employee) –  Cleveland, OHApril 18, 2018
Upon signing in, I would review all of my tasks for the day, once reviewed I would then determine which tasks were to be completed immediately and work a queue of about 130-150 bankrupt files.
Pros
Flexible time schedule.
Cons
Micro managed.
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3.0
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Very nice people to work with
Financial Sales Associate - Ohio Savings Bank (Current Employee) –  South Euclid, OHApril 8, 2018
I love the people I work with. The work place culture is laid back and easy going. Typical day at work consist of opening the branch, helping customer's with their banking needs needs then closing the branch.
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3.0
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The atmosphere was great
Senior Foreclosure Specialist (Former Employee) –  Cleveland, OHMarch 29, 2018
It was a day of learning and educating myself to different rules and laws. I was not please that the company sold as `i was only there for a short time and unable to gain a full understanding of how the company operated.
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5.0
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Fun place to work. Stress free.
Financial Services Representative (Former Employee) –  East Meadow, NYMarch 26, 2018
Very nice hours. Nice people to work for. Customers are very patient an understanding. Management is caring and very fair to every employee. The pay is good.
Pros
Nice banking hours.
Cons
Travel sometimes required.
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1.0
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Terrible
Branch Operations Coordinator (Current Employee) –  Staten Island, NYMarch 16, 2018
Terrible place to work. Everything is outdated. Pay is a joke.
You do a lot for terrible pay. Their commission system is a joke.

They don't give you feedback for the good you do. Only point out when you make a mistake.
Pros
None
Cons
Everything
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5.0
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Good
Financial Services Associate (Former Employee) –  Staten Island, NYMarch 16, 2018
I worked for NYCB for many years, they gave me the platform I needed to be able to succeed, I've had many chances to be on both teller and desk which gives you a variety and keeps things interesting. It gives you the opportunity to move up and advance within the company. You are always busy and there is always something to do.
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5.0
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Wonderful place as a college student looking for experience.
Financial Service Associate (Former Employee) –  Flushing, NYMarch 15, 2018
This is a great environment for a college student to start building his or her professional career. A part time teller position will equip you with the basic skills on would need to advance in the professional world.
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4.0
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A great learning experience
Personal Banker (Former Employee) –  Brooklyn, NYMarch 14, 2018
Though the work day is long there is a lot to do...There is room for growth and the company does hire from within, giving employees an opportunity to apply when a management position becomes available.
Pros
Room for advancement
Cons
Hours and compensation, paperwork
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3.0
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It’s a job to pay your bills, good to network but don’t think about retiring here.
BSA/AML Analyst (Former Employee) –  Hicksville, NYMarch 10, 2018
The longer your work there the more you are under valued, underestimated and marginalized. If you know better don’t make this place your last stop for employment unless you are already retired and need additional income. This place they call Family of Banks is the last thing of a family.
Pros
You will meet a lot of talented people that are employed there.
Cons
The longer you work there the more unfair treatment you will receive
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2.0
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CEO out of touch
Manager (Former Employee) –  Cleveland, OHFebruary 23, 2018
Employees in Ohio not treated as well as those in NY.
People is Cleveland office were great.
Some executives in New York need to retire.
The bank does promote community involvement.
Pros
Nice co workers
Cons
NY Management out of touch
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4.0
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Productive and fun
Financial Service Associate (Former Employee) –  Fresh Meadows, NYFebruary 13, 2018
I would spend mornings catching up on the manual and understand certain procedures before customers would start coming in. Once they did, I would spend the first 5 min getting to know about their day, their plans, how theyre doing, before taking care of their needs.
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4.0
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good place to work
SQL Server DBA (Current Employee) –  New York, NYFebruary 6, 2018
Very good place to work and very pleasant atmosphere. I really enjoy working over here .No much work pressure and simply awesome.If I got a chance then surely will look forward to work over here again.
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4.0
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Onsite fitness center sponsored by the Company.
EXECUTIVE SUPPORT ASSISTANT (Former Employee) –  Cleveland, OHFebruary 4, 2018
Good place to work. Compliance to rules and procedures is important. The culture provided for a good place to make friends. Working together as a team was encouraged.
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4.0
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Fun Workplace
Mortgage Underwriter II (Former Employee) –  Sunrise, FLJanuary 26, 2018
Examines overall loan documentation to ensure accuracy and completeness.
Reviews loan-to value ratio, credit reports, applications, etc., to ensure each loan meets company standards for sale into secondary market.
Analyzes applicants’ financial status, credit and property evaluations to determine feasibility of granting loan.
Provides an underwriting decision to either approve or deny loans within agency, investor and bank guidelines.
Ensures loan agreements are complete, accurate and in accordance with bank policy.
Communicates with the wholesale mortgage client to convey loan decisions, answers questions, and finalize incomplete loan packages
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4.0
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Average place to work
Sr. Reporting Analyst (Former Employee) –  Commack, NYJanuary 26, 2018
The people were nice to work with.
Management needs development.
Still primitive.
Learning to develop processes and hold people accountable.

A very conservative company.
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5.0
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Productive.
Loan Serv Rep (Former Employee) –  Cleveland, OHJanuary 25, 2018
Good company to work for. Strong management. Care about employees. Nice and king people. Management always willing to help. Management open to employees.
Pros
Free lunch on Thanksgiving
Cons
Health care
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