very friendly and professional environment
A typical day at work involved multitasking a great variety of tasks.
Although I spent a lot of the day working on my computer, I still interacted with people since customer service was also part of my job. I took phone calls and signed for and distributed packages mailed to the company. I also visited consultants at their office to assist them with troubleshooting computer software issues.
There were also times when I had to manage the mail room and assist with printing documents that were binded into books.
The hardest part of the job was having to manage the mail room alone and/or train someone else to help me while I myself was not initial very familiar with everything involved with managing the mail room since it wasn't something I did often. So it was a challenge to meet deadlines there while doing everything accurately in addition to not neglecting my original responsibility of desktop publishing.
At the same time, the most enjoyable part of the job was working on a variety of tasks, such as drawing, putting together tables/charts, reports, burning cds and I also felt fulfilled with helping customers.