This place is really not a good place to work at. Even though you meet so many nice people there you should still keep your guard up. When I was working there they made me believe that I could ask as many questions as I want to and if I was not ready to talk on the phone to let them know so they can train me more. That was not the case. While still in training I did not know how to completely work my already broken phone so when I customer called I picked up to fast and it hung up on them. 2 days later I swear I get a call saying that they no longer needed me and when I asked why they said it was because I hung up on a customer. Not going to lie I laughed because I let my sup know what happened. But anyways just keep your guard up working here.