Working at Next Level Business Services: 17 Reviews

Enjoyed working for them, job was fast tracked due to time constraints on contract. No issues working with them or issues with time sheet entries, etc.

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Horrible company.

Technical Support Representative (Current Employee) - Remote - January 24, 2023

Communication on benefits provided through this company were very poor. I started with them back in November, and they had me fill out a mountain of paperwork with no mention at all on their benefits that they have. I sent an email to my rep with the company and they replied in December, less than 24 hours before the deadline, that they have insurance that they can give. Needless to say, they essentially have not allowed me to enroll in health care through them until March. MARCH! Do not ever work for these people. They are horrible.

Pros

None

Cons

Everything

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Next Level Business Services insights

Based on 6 survey responses

What people like

Fair pay for job
Inclusive work environment

Areas for improvement

Overall satisfaction
Clear sense of purpose
Sense of belonging

Not a good company

Tier 1 Technical Support (Former Employee) - Memphis, TN - July 8, 2022

This is not a good company to work for. They didn't even let me know the contract was ending so I could be looking for another job. They just sent me an email. No call no nothing. Pretty sad

Pros

Pay

Cons

Contracts only last 3 months

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The absolute worst set of company and set of people to engage with

Consultant (Former Employee) - New York State - March 15, 2022

This company delayed payment every single pay period. It was always one excuse or the other. When my project ended at a client, they did not want to pay for the last period of work. One of them even lied that I had already been paid. It was always one excuse after the other. I will not encourage anyone to work for this company ever.

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Lied about pay. Lied about hours. Just lied about everything.

Call Center Representative (Current Employee) - Remote - January 20, 2022

Sent laptop for work, didn't inform they would hold first pay for it. Changed pay rate several times without warning. Training was subpar, especially since answers to training were handed out which led to people who were unqualified to continue dragging down the training. Changed the length of probation several times. Refused to send return labels for laptops.

Pros

It's a job.

Cons

Bad training. Bad pay. Get written notice for everything.

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Stay away from this company

Senior Business Systems Analyst (Former Employee) - Remote - July 8, 2021

I would give 0 stars if I could. This company is terrible to work for. I have 9 years of experience and I have never came across a worse company. Communication is non existent with HR and client relations. I have worked for the client for 3 months and the client paid NLB but they held my payroll for no reason. You have to call and email and follow up and no response from them. I would advise anyone to look somewhere else, this is definitely not worth your time

Pros

None

Cons

0 benefits and they get and hold the payroll from client and not release it

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Great place to work for

Care ag (Current Employee) - Atlanta, GA - October 1, 2020

I love this company and the employees. We don’t get pto buy the weekly paid made up for that in my opinion. Training was great. They made the transition smooth.

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N/a

Independent Consultant (Former Employee) - Chicago, IL - July 15, 2019

N/A - I used them as passthru as 1099 contractor. They were helpful and fair in their dealings with and the actual contracting client. So no complaints but no employee data.

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Next Level Business Servies

Claims Analyst II (Former Employee) - Tampa, FL - October 26, 2018

I was contracted to work for the client Cognizant. Typical day, claims processing, med-high workload. Auditing high dollar claims and duplicate claims billed.

Pros

great work place

Cons

no HR department in office

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Tech Support Contractor

Telephone Tech Support Associate (Former Employee) - Nashville, TN - July 28, 2018

I never met my contact at NLBS, only spoke on the phone when absolutely necessary. For the most part I was turned over to the client for any real training, instruction, direction, etc.

Pros

Good pay

Cons

Poor communication

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would not recommend this company

Business Analyst Consultant (Former Employee) - Denver, CO - April 17, 2018

This is a sub-contract company for Cognizant.It is difficult to coordinate all the people and technology that is involved in a contract and sub-contract set up.I did not like this set up at all.They ended my contract with only 2 days notice and did not give a good reason.

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Very unprofessional company to work for

MD (Former Employee) - Florida - March 8, 2018

This company is not a good company to work for. Had some issues with Health insurance and also some issue with getting my pay check. Very bad company to work for

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It is a very manual position - but I do like the people I work with.

Inventory Specialist (Current Employee) - 211 Quality Circle - September 19, 2017

The company overall is a good company, however it takes a very long time to get hired permanently and insurance is out unless you do get hired. I need the insurance and since the position is very manual, it is a big stress on a woman's body.

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Chaotic work environment

Client Manager (Current Employee) - College Station, TX - September 7, 2017

This Company does not train their employees in a professional manner. A typical day at work was basically hearing from Executive Managers of this company that they didn't know what their responsibilities were regarding coding and approving invoices for services which they requested from vendors. Management kept touting their accomplishments in the digital technology field but they could not get their bills paid in a timely manner. The workplace culture was very diverse and it was enjoyable learning a little bit about the Indian culture as many of the employees worked on Green cards as this is an Indian owned world wide company. The hardest part of the job was hearing from managers that they refused to do their jobs regarding coding and approval of invoices and the fact that upper management did not make it clear to them what their responsibilities were regarding same. The most enjoyable part of my job was training those same managers on Skype and WebEx sessions how to use the Catalyst Accounting System and how to find the correct coding for the invoices. I trained people worldwide and they were always very appreciative and relieved that they knew how to do it in the future.

Pros

Having a Job and learning and teaching

Cons

Upper Management did not understand the repercussions of not paying bills in a timely manner

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Needs better business development support

Director - Client Partner (Current Employee) - Johns Creek, GA - June 5, 2017

Needs better business development support and recruiting pport is below par. Poor quality candidates No documentation on ty projects that have been completed No SME support for areas where is supposed to be expertise

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Good Company to work with

Senior Business Analyst Consultant at NTT DATA (Former Employee) - GA - May 3, 2017

Next Level Business Services, Inc. was a good company to work with. They are very helpful and want to ensure the client and consultant are happy with the work envirnoment.

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Fun work place but a start up project

Referral Management Specialist (Former Employee) - Tampa,Fl - May 30, 2015

This was a temp to hire position. The contract wasn't in place for the Data Entry position I had and they continued to hire left and right. The company laid off over fifty staff.