Work wellbeing score is 62 out of 100
3.1 out of 5 stars.
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Working at Next Level Urgent Care: 49 Reviews

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Location
United States49 reviews

Ratings by category

3.1Work-Life Balance
3.4Pay & Benefits
2.7Job Security & Advancement
2.6Management
2.9Culture

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I was expecting so much more....

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training is a joke, management is a joke, overworked and under payed, job responsibilities often changing so you don't know who is responsible for what, no accountability when things don't get done,

Pros

uber eats voucher, set schedule

Cons

short/no breaks, short staffed, poor management
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Bad place to work.

There is really nothing good . Management is terrible. They are running company into the ground. Moving up is braised on who you know and who likes you. Management does not listen to concerns about poor employees. Company makes providers do telemarketing and other mundane tasks. Medical assistants have the power to do as they please. Promises when hires about teamwork and a clinic provider management is false.. now all benefits removed . A premade schedule is made and inflexible . There is no enjoyable part of this job. The quality of your work is based upon the tasks given to you not your medical or care provided.

Pros

The clinics are well decorated?

Cons

There is no good reason to work here
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Next Level Urgent Care insights

Based on 58 survey responses
What people like
  • Time and location flexibility
  • Fair pay for job
  • Ability to learn new things
Areas for improvement
  • Trust in colleagues
  • Sense of belonging
  • Support from manager

Run…. Don’t walk away from this company

Management is terrible, HR is terrible. No work life balance. Run… don’t walk away from this company. Policies change everyday and only to upper management’s benefit. God forbid you get sick- kiss your job goodbye! No proper PPE techs are constantly exposed to Covid and punished with ‘points’ if you become sick. Very negative work environment. Medical assistants become regional managers and very condescending. I could go on… go to another company one that will value their employees.

Pros

Uber eats

Cons

Management, poor PPE
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Fast pace environment

Constantly changing and unclear policies with unattainable standards to reach. The training period is only six days. Evaluations are based on what your coworkers think of you opposed to actual work done. Stress in the clinic depends on your coworkers. The environment punishes good employees to compensate for the lazier employees. There is no performance raises, no lunches. There is no manger present at the clinic. The manager does not look in the EMR or perform an internal investigation before criticizing employees. The turnover rate is high in all position from techs to upper management.

Pros

uber credit, free visits as a patient

Cons

no lunch, little support, limited growth
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Disloyal, Management SUCKS!, Discrimination

I would NEVER refer a person to work here! Horrible work moral and horrible management. If you are a young professional do not even give them your time. They will overwork you, the managers will find any way in their power to discredit you, and lastly they will say they're on your side and backstab you.

Pros

Free Lunch

Cons

management, workplace culture is poor
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dynamic work environment

the company changed so much during the 3 years i worked here, from 2014-2017. unfortunately there was some change in management that just made it too difficult for me to be able to stay for the long haul.
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High turnover rate

High turnover rate, underpaid, stressful and toxic work environment. Trainers were far more supportive than management was. Bonuses were great depending on your time with the company.
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NON Productive work place

This Co. use to be Amazing when the CEO was in charge! Now upper management is a Total joke! Everyone is now treated like garbage and no matter what you do or how much you do it will never be enough! Not a place to work if you want to be happy and want your mental health to stay in tact!
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Productive fun place

The job has great benefits, they where really clear on there protocols and expectations . Work long hours and feel over worked and under staffed. Lunch breaks will be taken when you could

Cons

Short breaks
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Horrible workplace

Do not work here. This place has no room for growth. You constantly work from the time you clock in until the time you leave. You will not get a lunch break and you will work consistently run the other way whenever you see NEXT LEVEL URGENT CARE.

Pros

None
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Over worked and under staffed

I love the clinic environment and my co-workers; however, management is very strict about staffing by the volume. Work long hours and feel over worked and under staffed. Often stay late to chart when under staffed. Recently changed EMR to All Scripts and it is a nightmare.

Pros

Compensation, benefits, bonus, free concerts, parties

Cons

little to no lunch, long hours, work under staffed frequently
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Very stressful

Stressful and crazy most of the time. Most locations already have clicks in place so not fair to the new employees. No management around until you do something wrong. No support.

Pros

Free Uber Eats

Cons

If management doesn’t like you, watch out!
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Eh

Company was great when I first was hired on. It was very small, not so many clinics and not so many employees. Everyone basically knew one another. Until greed came to play and everything went downhill.

Pros

Chances to win free event tickets.

Cons

Lunch feels like its non-existent. You eat when you can, Certain locations lack teamwork, Also the amount of changes that they do. Patients can’t keep up.
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The manager is a dirty under handed person

Some of the people were nice but most would stab you in the backManagement were a bunch of angry employees who previously worked in hospitals and should have stayed employees
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Good place to work

Had a good time working for them. No complaints. Alot of the people you work with are amazing which does a lot in the long run. Like I said I have no complaints I was honestly just burnt out. Wonderful Wonderful CEO.

Pros

Alot of perks, wonderful CEO that cares.

Cons

Stressful
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Horrible management,

Management messy, Coworker's do not work. Training is a joke. No is mindful of COVID regulations. Uber eats limited to 1st 15 employees. Very unorganized environment.
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Productive and fun

Wonderful company would recommend to everyone takes care of employees lots to learn wonderful providers great teamwork wonderful shifts wonderful managers
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Horrible Management

Terrible place to work! They do not value employees! You are just a number and replaceable. What a shame, they use to be such a great company with a family environment. I guess that happens when you focus strictly on profit. Senior management doesn’t even acknowledge you anymore. They expect production but then lock themselves in their office all day.

Pros

Benefits

Cons

Poor management; stressful work environment
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Great work place

This job has great benefits, caring employees and a face pace environment that will efficiently take care of patients. You have many opportunities to grow in the company. Also with great work ethics you get bonuses.
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Strong family core values with a lot of room for advancement

NLUC has been a life changing positive experience for me. Coming from a job that paid by physical check (that sometimes was late) to a stable organization with a full HR and management team really was a game changer. The staff and management are both friendly and supportive. They will make work feel like a fun place to be at since they surround you with wonderful people you can trust and lean on. I strongly recommend this company to anyone looking to make a positive change to other people’s lives while making new friends and memories along their way.

Pros

Advancement of skills and knowledge, competitive pay

Cons

Covid explosure
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Stressful work environment

Clinic staff are constantly pushed to see more and more patients with an almost nonexistent lunch or breaks. Management and corporate push more and more responsibilities on clinic staff after cutting down training.Work procedures and processes are constantly changed with little direction to staff.It's become clear that this company sees patients as a number and care more about financial gain than they do the wellbeing of their employees.

Pros

Competitive pay

Cons

Stressful work environment, toxicity, horrible management
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Overall rating

Based on 49 reviews

Ratings by category

3.1 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Compensation/Benefits
2.7 out of 5 stars for Job Security/Advancement
2.6 out of 5 stars for Management
2.9 out of 5 stars for Culture

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