Next Step Health Care
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What advice would you give the CEO of Next Step Health Care about how to improve it?

7 answers

  • Ask your employees how they are doing. Show you care. Provide bonuses to the non medical staff who had to pick up the slack during COVID when medical staff was a no show

  • If you take care of your employees employees will take care of you

  • Hire adequate staff.

  • They don’t care about their employees only the money coming in the Ed nor the don know their employees. Most of the time they don’t leave their office they take a nurse off the floor for hours at a time. It would be ok if I had more then one nurse. 23 rehab residents to 1 cna and 1 nurse. Not good

  • Look at the facility in Nashua as a whole, the building is old, it needs a lot of repair and cosmetic work. Computers never work, equipment is constantly not in service. Supplies are not available for any off shift to use. CONSTANTLY short staffed and when trying to talk to management the replies are the same, “we are not short staffed” “it’s like this everywhere”. Sorry by 17 rehab patients to one nurse and one sometimes 1/2 a LNA is not safe. The overall pay is very low especially given the working conditions

  • Remember that pinching pennies is not going to fix your buildings. Remember the human element of what you’re doing, with both the patients and the staff. Low ratios are dangerous and you should care about that. Hire people to run your buildings that have heart and compassion and are well received by the residents, not just someone who you think can make a profit for you with cold business.

  • Focus more on quality healthcare and not so much on making a profit. Stop being so selfish.

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