Next Step Health Care Employee Reviews
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Next Step Health Care insights
Areas for improvement
- Overall satisfaction
- Trust in colleagues
- Inclusive work environment
Fun Kitchen Staff
Wait Staff (Former Employee) - Lee, MA - December 10, 2021
Indeed Featured review
The most useful review selected by IndeedThe staff I worked with in the Lee facility was the best group of coworkers I’ve ever had the pleasure of working with. The managers were serious about their work, and cared much about the residents but they also were very laid back with their employees because they knew they could get their job done.
Pros
Free Meals, Fun Kitchen Crew, Mostly laid back management
Cons
Low pay, understaffed
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Flexible and rewarding
Registered Nurse (Current Employee) - Atlanta, GA - May 2, 2022
Next Step came into my life when I needed flexibility and less work load! Since starting I’ve been able to save money and spend time with my little ones. The one to one patient load and the fact that it’s children is better than any hospital I’ve ever worked for. I’m so grateful for the opportunity.
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Lack of staff and very stressful job under pay for experience
Recreation Assistant (Former Employee) - Westborough, MA - February 22, 2022
Amount of staffing wasn't helpful to work for the place made things extra stressful... and the lack of empathy against mental health and rewarding.
Pros
you get to run activities and help people
Cons
not enough staffing, stress / burnout
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Great but bad staffing.
CNA - Certified Nursing Assistant (Former Employee) - Agawam, MA - December 4, 2021
I'm not gonna lie I love working their, the main issue we had was that we were always short on Stuff. Cna don't call that they are going to be out.
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Learning something new every day
Director of Nursing (Current Employee) - Lee, MA - September 21, 2021
I have enjoyed working for Next Step for the past couple of years. The workload is intense, but it is never boring. There are opportunities for advancement and Upper Management has experience and are willing to teach. I have learned more in the two years at this company than in the four years at the previous one. I was given a good opportunity to lead and was supported when needed.
Pros
Variety of work, Competent management
Cons
Could use more staff like everyone.
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Mismanaged/Department Head turnover
Manager (Former Employee) - Massachusetts - September 1, 2021
Department heads are friendly and helpful but the leaders on the corporate ladder are anything but. No structured on-boarding system, lack of morale, and many delegated tasks with little to no training.
Pros
co-workers
Cons
disorganized.
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Happy
Licensed Nursing Home Administrator (Current Employee) - Boston, MA - August 13, 2021
From a new grad to a few years under my belt all I can say is I am happy where I am. NextStep is always there for it's employees and happy to provide training for any new comers like myself. Fresh out of college they helped me gain experience and obtain my license. During the pandemic NextStep never failed to provide the support and resources when in need. Long term care is challenging but at least I'm happy.
Pros
Great support and resources
Cons
Long term care is demanding industry
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Family oriented atmosphere and positive reinforcement.
Revenue Cycle Operations (Current Employee) - Woburn, MA - July 27, 2021
There are many opportunities to grow within the organization, upper management has a strong, positive presence. Home/work balance is strongly encouraged. Employee events and support are always available/ happening. Compensation and benefits are competitive. I truly enjoy coming to work every morning. Everyone works very hard but we have fun at the same time. Knowing our residents are cared for and their families are happy with the level of service is a very rewarding experience.
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Hands on job.
Medical Assistant (Former Employee) - Tallahassee, FL - July 8, 2021
Hands on job, enjoyed the time I spent with staff. The supervisor didn't mind answering questions nor didn't mind helping if you needed. Drawing blood, learning the correct procedures on how to draw labs. As a cna I never know how to manually BP. But now I love doing everything manually.
Pros
Learning
Cons
Na
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Confusion, chaos, disorganization, no support
Nurse (Former Employee) - Attleboro, MA - June 20, 2021
Horrible place to work. No support, severely understaffed, under paid, poor leadership, no appreciation for hard work and dedication. Don't waste your time.
Pros
Fellow nursing staff members
Cons
The worst place I have ever worked.
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Jobs at Next Step Health Care
Great place to work!
Human Resource Assistant (Current Employee) - Woburn, MA - June 15, 2021
I work with people who are amazing at what they do. A lot of flexibility, support provided at all times, a friendly environment and always giving the opportunity to learn more.
Pros
training and education
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Great flexibility and team work.
Human Resources (Current Employee) - Woburn, MA - June 15, 2021
There are many things great at Next Step Healthcare but what works for me is the flexibility with my schedule and always opportunity to learn new things.
Pros
Opportunity for advancement, benefits, time off & pay
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lack of coordination
staff (Former Employee) - Newton, MA - May 11, 2021
there needs to be more teamwork in these facilities, there always seems to be a problem that goes unfixed, its hard to get things resolved on a timely manor
Pros
alot of shifts avaible
Cons
unsafe conditions
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Fun place, but too many chiefs not enough indians
Anonymous (Former Employee) - Attleboro, MA - May 6, 2021
Starts off good, then you notice the turn around is like a revolving door, not enough staff, including nurses and CNA, people leave this place left and right. No room for growth and everyone from corporate treats you like your nothing and they are better. They hire people who do not even fit the job description. Have people that been there since 1979 and still work there same position. Too much gossiping.
Pros
Work schedule
Cons
Corporate nasty attitude.
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Management not helpful nor supportive
Charge Nurse/Staff Nurse (Former Employee) - Wareham, MA - February 17, 2021
Poor management from top administration down leads to sub-par workplace ethic in every department. Always short staffed, mandated extra shifts at least twice a month, not compensated by monetary incentive.
Cons
Workload is impossible to accomplish without working during meal "breaks"
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Nashua
Center Nurse Executive, DNS (Current Employee) - Nashua, NH - January 5, 2021
Organized Layers of regional amd Corperate support Center level staff valued (employee recognition programs ) Invested time and expenses in individual center attributes to set them apart from competitors Elicited inclusion of center leadership allowed for ongoing career growth Active Voice and advocacy on many forums for our Seniors and the continued viability of Quality Care through Federal and State necessary funding
Pros
Location, compensation, center level department heads, Admin Operations / CORP
Cons
Nextstep LLC. Clinical ops turn over, budget cuts to center level clinical staff
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Terrible management
Manager (Former Employee) - Massachusetts - December 9, 2020
Owners should not be in this business. Penny pinchers that will not spend Money and do not hire enough staff. No raises and no incentive to stay. Because there isn’t enough staff you end up doing twice as Much work. They also expect you to do things you are not qualified for. They are quick to call out things you do wrong but no praise given when you go above and beyond. They treat their staff poorly.
Pros
None
Cons
How management treats people
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Staffing
perdiem RN (Former Employee) - Middleboro, MA - November 28, 2020
They never had adequate staffing. Mandated workers ever shift. Even as per diem you were mandated to stay. Worked through lunch and still deducted half hour out of pay.
Pros
Worked with nice people.
Cons
Not enough staff
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Corporate is intuitive.
Interim Nursing Home Administrator (Former Employee) - Agawam, MA - June 24, 2020
Great experience!! Everyone was respectful and genuinely interested in the care of the residents. My experience was definitely worth the distance to get to the assignment.
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Management
Dietary Aide (Current Employee) - Melrose, MA - May 8, 2020
Often would change managers. Co workers come in and go out fast as well. The job just changes to much and now it’s not what it was when I first started. The culture has definitely changed. I don’t feel comfortable there anymore and want to change for myself
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None.
Scheduling Coordinator (Current Employee) - Malden/Melrose - March 31, 2020
I'm thrilled to be part NexStep Healthcare Team. Great team player, and knowledgeable management team. Free stress environment. Opportunity to grow educationally.
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Ask a question about working or interviewing at Next Step Health Care. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
2.9 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Compensation/Benefits
2.8 out of 5 stars for Job Security/Advancement
2.9 out of 5 stars for Management
3.0 out of 5 stars for Culture
Questions about Next Step Health Care
- What advice would you give the CEO of Next Step Health Care about how to improve it?7 people answered
- How would you describe the pace of work at Next Step Health Care?7 people answered
- If you were to leave Next Step Health Care, what would be the reason?6 people answered
- What benefits does Next Step Health Care offer?5 people answered
- How do you feel about going to work each day at Next Step Health Care?4 people answered
- On average, how many hours do you work a day at Next Step Health Care?3 people answered
- What is the work environment and culture like at Next Step Health Care?3 people answered
- Next Step Healthcare has low to medium low ratings in MA. I have seen and heard about nursing home/…3 people answered
- What is the vacation policy like at Next Step Health Care? How many vacation days do you get per yea…3 people answered
- For the 1-star raters: Is the pay or salary for administration feasible?3 people answered
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