Questions and Answers about NextGen Healthcare

Here's what people have asked and answered about working for and interviewing at NextGen Healthcare.

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14 questions

Return to the days of REAL customer service and give the clients their moneys worth. Taking away LIVE contact, LIVE training, and other services will only cause extra work for those working to support the clients. The client buy a product AND the SERVICES that includes training. Creating a SELF SERVE training process for clients is ludicrous. Clients are busy with day to day patient care, when attending LIVE training or remote conferencing training for full days provide a better and more successful learning environment. The dedicated time due to the expectation of time scheduled with a trainer is the best option. Requiring clients to watch videos or recordings to learn the products will fail. Clients will not be happy and the internal staff at your company will suffer the consequences lack of knowledge and understanding of your products.

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Yes they do

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8 hour workdays, 40 hour weeks.

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High pace working envoronment. The company expect much but give little in compensation and benefits.

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They outsource and these people are taking jobs away from us.

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I was interviewed on a Sunday and the partner did not even wear shoes. very unprofessional

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Scared. Day to day you never know if you will be called into a private meeting with HR and let go.

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