Questions and Answers about NICE inContact

Here's what people have asked and answered about working for and interviewing at NICE inContact.

View all 10 questions about NICE inContact

What is the most stressful part about working at NICE inContact?


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4 answers

Working on Enterprise integration/support without the increase pay to do so. Enterprise customer pay extra and although do get better service, it mostly dependent on who is the loudest today. This has the environment for support that everything is on fire.

Answered - Technical Support Engineer II (Current Employee) - Sandy, UT

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No career advancement

Answered - Technical Support Analyst III (Current Employee) - Sandy, UT

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Maintaining the ebb and flow of pipeline development

Answered - Territory Software Sales (Current Employee) - Salt Lake City, UT

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I am forced to use an inContact product which does not work for the position I am in. While I constantly report errors with the product in this application I receive very little help or support.


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