High turn over, Poor Management, unclear processes and unstable structure
Desktop Support Engineer (Former Employee) – Augusta, GA – March 23, 2018
NIIT Media Technologies is one of those job places that you would like to forget you've every been employed by. The turnover rate is unprecedented its a wonder how they stay operational. The agents are overworked and underpaid. The agents are the front line employees and the work conditions are horrible. In-operable water fountains.(if you want a cup of drinking water you have to use ice from the ice machine and then use the hot water from the coffee maker) Working hours for the reps are atrocious and prevent any type of career growth due to the odd hours. Agents are on a point systems and can still acquire points even with a doctors notes/excuses, but the supervisors/management do not have to abide by the same rules. I was a member of IT so I did not have to endure what the agents had to deal with on a daily basis and if you voice your opinion to management about management you will not be employed their for long. Overall on a scale from 1 -10 I give NIIT Media Technologies a 1. Stemming from aesthetics, pay, how they treat their employees, management, high turnover rate, and lack of structure.
Stress and Waste of time