Respectfully, we disagree, and there are many employees who feel that we have a family atmosphere. That being said, we will be launching a better employee recognition system in 2019. Naturally, we understand the desire to have more people, however, we believe that we have the right balance in place.
We agree, we offer good jobs with competitive compensation and benefits. We have been improving our training processes in orientation as well as our on-the-job training. Additionally, our management team has been driving a safety focused culture. Sometimes, the heavy manufacturing environment may not be the best fit.
We are sorry you had a bad experience. We agree that we have a great group of individuals working at NLMK Indiana. However, we disagree that our incentive plan is awful – it has been paying out consistently.
Thank you for your comment on our compensation package. We believe we do provide good pay and benefits.
When the market is strong, we work a lot of shifts to take advantage of it. In addition, we have been hiring new employees. Therefore, some of the added hours are expected to come down once all new employees become trained and qualified.
We agree that our compensation is very competitive. Regarding promotions, we can say that we are always looking for internal candidates who are ready to take on new roles as they become available. In this particular case, the length of vacation is related to the fact that the lab became unionized, and seniority restarted.
Thank you very much for your comments. We do believe that we provide a very good benefits package for our employees that include medical, dental and paid vacations to name a few. We also believe that we offer good jobs and good wages. However, there is a progressive wage scale which shows a three-year development. Additionally, when the market is strong, it does require that we work more than 5 days a week, sometimes 6 or even 7 days a week, which depends on a particular unit. We also strive to find a work-life balance and have been actively hiring to help create this balance.
We are sad to hear that you feel we have poor management. In this particular case, when the employee turned in his notice at the end of the year and indicated that he was looking for his next year’s vacation to be paid out, we believe it was taking advantage of the situation. As management, we determined the best outcome for the organization.
Our safety results in Portage, Indiana have improved over the years, and we believe that we have the right elements of the safety program in place. We do ask employees to do things the right way. If an employee does not follow proper procedures, we address it. We do not believe anyone is being harassed or forced out of the melt shop. If employees have safety concerns, we have multiple channels to raise these types of concerns.
We are sorry you feel that way. The steel industry is subject to market fluctuations. This year the market has been fairly strong so far, which means a lot of overtime for NLMK employees. We know that in busy times some people enjoy the extra work hours and some don’t. As a business, we are working to strike a balance but we understand that every potential solution doesn’t fit everyone.
Safety is our top priority. We have been continuously working on developing the culture of safety and have made significant progress over the years. It is also our belief that this cultural change takes time and each employee is part of this change.
Thank you for your input as we always appreciate feedback on how we are progressing. We need to understand that change is hard, and results are rarely immediate. We are striving to consistently improve our systems and methods and sometimes goals, objectives and results are not communicated enough. At NLMK USA we recognize that a process of continuous improvement is itself a process open to continuous improvement. Whatever the specifics of your situation are, we are sorry that a better job wasn’t done.
We can only say that NLMK USA is addressing the issues you raised. We continually ask ourselves how can we do a better job of communicating our objectives and results. Your comments are an important data point and are incorporated into the process.
We completely agree that we have a great workforce and we consider it to be one of our competitive advantages. Having said that, tenure is absolutely important to us as well as dedication, integrity, performance and initiative. Some managers might put more emphasis on one or more of these qualities, depending on the position. We can say that NLMK USA is committed to recruiting, retaining and developing dedicated, proven performers.