NORC at the University of Chicago Employee Reviews

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3.0
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Ti at norc
NIS Telephone Interviewer (Former Employee) –  Albuquerque, NMDecember 30, 2018
Flexible hours, part time only, lack of clear management
Scheduling set weekly, low stress environment. Contradictory directions given, no clear chain of management.
Pros
Free coffee
Cons
Overly controling
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4.0
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NORC at the University of Chicago
Telephone Interviewer (Current Employee) –  Wichita, KSDecember 12, 2018
The NORC is a great part-time job. It has extremely flexible hours that can work around any students schedule. A great starting pay rate of 11$ an hour (11.50$ for spanish speaking interviewers). Also the staff is very friendly and will do anything they can to help solve a problem. The work environment is peaceful and calm. There are times when it gets boring but the NORC has made multiple attempts to keep their interviewers interested such as; allowing music to be played through one earphone, coloring in between phone calls, and also free coffee in the break room! Break time is scheduled based off how many hours works. Great part-time job!
Pros
Free coffee, 6mins off every hour for break, flexible
Cons
Boring, Not enough hours
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4.0
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laid back environment
Telephone Interviewer (Former Employee) –  Wichita, KSNovember 25, 2018
it was a very laid back company the supervisors were very kind and supportive the employees were very joyful and easy to have a conversation with. it was the best job ive had so far
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1.0
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Norc phone interviewer support
Telephone Interviewer & Support (Former Employee) –  Albuquerque, NMNovember 24, 2018
Fixed hours to support telecommunications surveys, hours cut when no available surveys, downtime lots of downtime,between calls, & technical issues frequent, short breaks, breakroom lacking essentials, for food prep, self serve coffee machine is full of ants evryday all the time, breaks must be earned, 6 minutes for each hour worked. Disorganized management & disorganized programs daily, expect the unexpected everday, not enough pay for this unpreparedness, staff is rude and unhelpful in red flag phone situations, they blame csr's and donnot help. Quota on surveys completes!! Be aware before accepting job offers!!
Pros
None
Cons
If hired everything!
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4.0
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Fun and relaxed environment
Team Lead (Current Employee) –  Wichita, KSNovember 17, 2018
I began as a telephone interviewer and was swiftly promoted to Team Lead based on my good attendance and production. The company clearly appreciates its workers, but unfortunately doesnt hire alot of people who like to work. They promote a fun workplace with holiday games and incentives for showing up and doing a good job. Management has recently changed and it is much better and less strict than it used to be.
Pros
Good Co-workers, Great starting pay with no experience
Cons
High turnover, hire undesireable, and disrespectful workers
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4.0
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It is a good place to work if you like to talk with people and support worthwhile projects on a part time basis.
Telephone Interviewer (Former Employee) –  Albuquerque, NMNovember 11, 2018
It was a temporary job doing cold calls to conduct Nationwide Immunization Surveys and Associated Press Exit Poll surveys. Need not to take rejection personally.
Pros
People worked with were engaging and helpful.
Cons
No full time positions/
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5.0
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Best workplace!!!!
Field Interviewer (Current Employee) –  Chicago, ILNovember 1, 2018
Have no negative reviews to give about this wonderful organization. Received training for the position I applied for, staff is completely understating and patient. Great overall staff.
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5.0
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One of, if not, the best place i've ever worked!
Field Interviewer (Current Employee) –  Chicago, ILOctober 29, 2018
NORC is a wonderful place to work for individuals who do not want to be in a routine office setting, all day. All work is from your own home, managers and supervisors are encouraging and supportive. The hardest part of the job is getting people, out in the field who don't want to respond to studies that you are doing to cooperate. However, managers and supervisors always willing to help you, the interviewer, come up with innovative ways to help to encourage people to respond and to help you reach your goals. Most enjoyable part of job: No routine work space, don't have to worry about different clothing to wear to work, work from the comfort of own home, can make own work schedule and hours. Most supervisors are not picky, irrational, interruptive, nor intrusive and respect field interviewers as mature professional adults and the PAY is GOOD!. NORC is one of the most wonderful places to work. The only drawback is sometimes work is not consistent. One year may work for 9 months and then not work for 9 more, next year may work for 6 months then not for 3 more, but that works out too. But other than that, NORC is one of the BEST PLACES I'VE EVER WORKED!
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5.0
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Good company to work for.
Field Interviewer (Former Employee) –  Houston, TXOctober 17, 2018
You meet many people, you drive a lot, you go to some questionable places, you have nice supervisors, you get small gifts when you excel. You get 401K benefits if you work enough hours a year. Sometimes you travel.
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4.0
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good place if hired from outside
Statistician (Former Employee) –  Chicago, ILOctober 12, 2018
I enjoyed working there. Senior people hired from the outside or who left and returned seem to fair better than rising from within. I think upper management is very good but some head of departments leave something to be desired.
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5.0
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Easy job
Telephone Interviewer/Refusal Converter (Former Employee) –  Albuquerque, NMOctober 8, 2018
Telephone Interviewer/Refusal Converter

Duties: Inbound and Outbound calls made all across the US. Get information on households, avert refusals. great place
Pros
easy, nice workplace
Cons
repetitive, sitting
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1.0
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worst place
Phone Interviewer (Former Employee) –  Chicago, ILOctober 2, 2018
this place was not good place to work no room for growth or advancement. it was all about making friends in this place not about the work and everyone is all about self
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4.0
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flexible job with good pay
Field Interviewer (Current Employee) –  Chicago, ILSeptember 29, 2018
NORC allows you to set your own work schedule most of the time except for mandatory conference calls and trainings. Pay is pretty good but there are no benefits except TIAA contributions. Work is part time up to 40 hours.
Pros
flexible schedule
Cons
no insurance or benefits
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4.0
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I had forgotten, but this job was through a temp agency, although I was there for over a year.
Coder (Former Employee) –  Chicago, ILSeptember 23, 2018
As a coder, I don't think that there are many positions available, but the Call Center is very busy with employees doing market research. The positions are mostly part-time.
Pros
I learned a few more data entry skills. I learned about some of the research that was being done.
Cons
It was often not a regular schedule.
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3.0
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Low-stress and easy-going workplace.
Professional Telephone Interviewer (Former Employee) –  Albuquerque, NMSeptember 19, 2018
Relaxed atmosphere, calls come in at a constant flow which does not leave much "down time", this is a good thing. Get to speak to many people with different back-grounds while conducting surveys.
Pros
Free coffee/hot chocolate machines & they are lenient on time off requests.
Cons
Breaks are paid, which makes them short.
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5.0
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Great for part/full time !
Telephone Interviewer (Former Employee) –  Chicago, ILSeptember 17, 2018
Very flexible income if you dont mind sitting long periods of time and talking to strangers. The surveys are very informative and help the nation but require you to discuss ( if people are comfortable) their personal information for research purposes.
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5.0
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Fun place to work
Telephone Interviewer (Former Employee) –  Chicago, ILSeptember 10, 2018
I worked here after I got out of high school. I was balancing going to a city college and working here. It’s a nice place to work where I provided wonderful customer service skills
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5.0
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Productive and enjoyable company to work for
Field Interviewer (Former Employee) –  IdahoSeptember 9, 2018
Training provided and supervisor was supportive and available whenever a problem arose. Able to set own time schedule for scheduling in home interviews
Pros
paid mileage, flexible working hours and days
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5.0
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Great Company
Field Interviewer (Current Employee) –  Chicago, ILAugust 27, 2018
excellent company to work, I have worked for them for years and could not be happier. Part Time and temporary positions are available. Will work for them again in the future
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4.0
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Simple but boring
Professional Telephone Interviewer (Current Employee) –  Wichita, KSAugust 20, 2018
Cold calls to people all accross the country to qualify for a government study. Can take a lot of time before getting someone willing to participate. Flexible with hours and 2nd jobs.
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3.5
Based on 397 reviews
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