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Questions and Answers about Nordstrom

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439 questions about working at Nordstrom
Over the phone then face to face
Answered January 4, 2017
The customers and our discount
Answered December 8, 2019
I dread it. That’s why I have put my notice in. They openly encourage bad behavior if it adds to their bottom line
Answered March 15, 2017
Extremely. My management team will basically always accommodate changes in availability, from preferences in shift length, number of days scheduled, and specific days needed off.
Answered March 26, 2020
Process was about 2 weeks... started on the career site, selected the position I wanted to apply for (you may want to apply for more than one as sometimes jobs are still posted even though they have candidates being interviewed and are close to making an offer so it’s not really available). About 3 days later I got a call from the assistant manager of the dept and came in for an interview, that went well sent a thank you note (ask for their card it’s a small nicety that’s going away but makes you stand out), several days later I was called and offered a second interview with the department manager, that too went well, (another thank you note!), about 5 days after that the manager called me for a third interview with the GM of the store, which went well after which I sat with HR and was formally offered the position. About two weeks total, if you’re applying during one of the job fairs or a seasonal position, the process may be different this was for a full time permeant position.
Answered February 25, 2016
It depends on your store location and which department you work in. It will vary depending in those two factors. The bigger your store, the busier you will be. Larger stores carry more merchandise making it easy for in store shopping. Smaller stores get less merchandise so when a shopper comes i looking for a specific item, chances are its out of stock or you never carried it. Anniversary is busy no matter what type of store you are at.
Answered March 25, 2020
It’s retail out of all the major chains has the best hours, closed on thanksgiving which is great and also they don’t keep mall hours... I have a friend who works at Macy’s which is open 24/7 during the holidays who the heck wants that? It’s an hour or two beyond normal closing during the holidays. I find as long as you do your job, managers are fairly accommodating! But remember you are most likely going to be in a commission role so you want to work when most people aren’t cause that’s when they shop and you make money...
Answered July 7, 2016
Discrimination ... harassment, intimidation and let’s not forget retaliation.
Answered March 15, 2017
For me, this was by far the customers. They were very spoiled and used to getting whatever they wanted. When the company partnered with TD bank, they implemented a lot of new policies that the customers were not accustomed to and were not thrilled about. The customers would literally harass you on a daily basis, belittle you, call you names and threaten you. They literally had zero respect for the employees. Imagine taking 100+ calls like this everyday. The company was also very aware of the way their employees were treated but did nothing to stop this from happening and chalked it upto just being part of the customer service job.
Answered January 4, 2017
Stop the order online and pickup in store... as salespeople we now no longer even get to see these customers as they just go to order pick up, so it depletes our inventories and rob us of the chance to make commission... maybe if they are going to do online pick up order at least let the person from the dept ring up the sale to get commission, as this is literally robbing each salesperson of the ability to up sell build relationships with clients and make commission. It’s great for the company by awful for us in the stores who’s entire paycheck is based on what we sell...
Answered April 6, 2017
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