Department Manager (Former Employee) – Dulles Town Center, VA – April 8, 2018
Whatever amount of money you want to make, It is very possible at Nordstrom depending on the effort you put in. I had the pleasure managing salespeople who made way more than i did on a yearly base salary!!
Service Experience Representative (Current Employee) – Washington, DC – March 19, 2019
I enjoy working at Nordstrom and being apart of their Service Experience team. It’s nice to be able to talk to customers and make sure that they are having a good experience. I love that customer service is #1 at Nordstrom and that’s where I have learned many of my customer service skills. We are always getting compliments from customers on how professional we are and how well we treat them and that makes me feel good about my job.
Lingerie Sales Associate (Former Employee) – San Francisco, CA – March 19, 2019
Hours were very flexible, but I would tend to get slack when I asked for a schedule change (was in school while working here). I liked my manager for the most part, but the sales training could've been a little better, and the team I worked with was very divided. Many would be very sharky and take on way too many customers, but wouldn't help with the cleaning and would constantly ask you to check out their customers for them. Others were definitely there just for their hourly and wouldn't try to sell or help clean. Pay was fairly low for what it was, but not the worst since I didn't have many bills at the time. Paid $100 towards my commute every month. 401k options, healthcare options (very expensive health care options that weren't the best plans; I just used SF Care City Option while working there)
I did not work as an employee of Nordstrom. I was hired as a carpenter to remodel the Nordstrom stores.
Carpenter (Former Employee) – Chicago, IL – March 19, 2019
Nordstrom is a good company, but I only worked as a carpenter building and remodeling the store. I was not a Nordstrom employee. I have no information regarding a typical work day of a Nordstrom employee.
Fashion Ambassador (Current Employee) – Garden City, NY – March 19, 2019
I have learned so much about trends and great customer service. The meetings occur once a month back on Long Island and we meet to talk about future trends and how to work on the sales floor. Nordstrom is surrounded by their beliefs on how a customer should be treated and it is evident through their sales.
Communications (Former Employee) – Skokie, IL – March 19, 2019
Working with Nordstrom provided an unparalleled opportunity to experience the Fashion Business Retail Industries first-hand. As the purveyors in customer service, Nordstrom holds all employees to a standard of excellence which truly enhanced my career in communications.
Sales Associate (Former Employee) – Beverly Hills, CA – March 18, 2019
This was one of my second employers and I would have to say the experience working here was quite amazing. I wouldn't trade what I learned from this company. It prepared me for my future jobs. I would definitely work for Nordstrom again!
Business Manager (Former Employee) – King of Prussia, PA – March 18, 2019
Awful management and a very stressful environment. No work life balance if you have a family. Very little vacation and a lot of months are blacked out for use. High pressure now that online sales are taking more than 50% of the business.
Service Ambassador (Loss Prevention) (Current Employee) – Troy, MI – March 18, 2019
If you want to job with minimal interaction with the customer, then this is the job for you. It pays well enough considering that you're standing at the door for the majority of your shift. There will be instances where you'll need to review video and work on cases, but for the most part you're just a security guard.
Warehouse Worker (Former Employee) – Elizabethtown, PA – March 18, 2019
They were very unorganized and told people false information. When I was hired I was told that my position was permanent and not seasonal. A day before the season was going to end, I was told that I was seasonal. When there wasn't enough work they would sometimes have people go home, although they often kept a lot of employees at work having them stand around.
Communications Operator (Former Employee) – St. Louis, MO – March 18, 2019
Working with Nordstrom was nice, I started when the St. Louis Galleria location opened and I met a ton of great people. I have seen many changes in the company good and bad. Overall it was a nice experience.