Nordstrom
Happiness rating is 69 out of 100
3.9 out of 5 stars.
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Nordstrom Employee Reviews

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3.6Work-Life Balance

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Based on 4,055 survey responses
What people like
  • Clear sense of purpose
  • Feeling of personal appreciation
  • Ability to meet personal goals
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Very Competitive commission based environment

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The company is one of the best ones in terms of opportunity of growth. There might be micro Management sometimes. Some of the policies might confront with your interests like achieving your sales goals. For instance, if you work in the cosmetics department, you have to offer free makeovers for the customers which will take a lot of your time without selling. But in the end of the day you will be asked to make your numbers. retail in general can be very stressful and tiring. If you are willing to do it though, Nordstrom will give you good experience.

Pros

Customer service experience

Cons

Standing on your feet for hours, sales goals pressure.
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Productive and supportive work environment

Good for people who like autonomy and independence in self managing their career goals, who have a strong work ethic. Good work environment, friendly employees, sense of belonging.

Pros

Benefits, good management and friendly employees
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Good place to work but have to like fashion!

Overall, Nordstrom is a good company and great place to work at when it comes to other retail jobs in comparison. You have to love fashion and styling if you are working on the sales floor. The commission is nice, but you’ll get a lot back in returns. Your paycheck is super dependent on how business was and how many returns you had. You have to be willing to work long days and they’ll want you to work a lot during the week unless you talk to your manager about having less hours or being part time, which they are willing to do. Pretty much you’ll be working as much as they need you if you have full availability. It seems like they are willing to help their employees who are interested in fashion advance in their career and there is opportunity to move around or move up in the company. Another good thing is that they have a super good retention rate and have lots of employees that are passionate about the company.

Pros

Commission, benefits, good management

Cons

Long days
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It was okay

It's was okay you make most of your money during holidays they pay bi weekly so they kinda sucked it was a decent job for time being. Everyone is pretty chill
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a typical day at work

fulfill orders on their UPH expectancy which increased over the years. It is only busy during their anniversary sale and after thanksgiving. Management and managers changes frequently for departments.

Pros

20% discount

Cons

Management
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Great place to work for driven and motivated people who can network.

Sales Floor:If you are a driven person who wants to have a career in sales, this is a great place to start. Sales positions are 100% commission. Nordstrom does offer a base pay rate, but you are expected to sell enough to cover that rate every pay period. It is vital to network and not rely on foot traffic. The was true before the pandemic, but it is especially true now. Nordstrom offers digital selling tools that can assist in selling efforts. It is important to use all of the selling tools provided for success. Support:Nordstrom does not afford competitive pay in comparison to other retailers at this time. Be prepared to work long hours.Overall Company:Nordstrom is know for customer service and this has not changed. That means high expectations for every employee. I have heard that Nordstrom has had to make some tough decisions due to the pandemic. This appears to translate into more rigorous requirements for their employees. Nordstrom primarily promotes from within. However, it is also good to understand that the fast track for promotions has been narrowed significantly. Leaders are expected to be in their roles for at least two years and they are expected to be mobile. Plan to work long hours in a leadership role. Nordstrom tends to go through a restructure every year. These restructures tend to focus on different areas of the business. Unfortunately, Nordstrom has lost a lot of leadership and experience due to these restructures. Often, the people who's roles have been eliminated are offered a severance package or told that they are welcome to interview for other - 

Pros

If you want to work in sales, are great at networking, and have great style, this is a great place to work and you will make lots of money as a sales person.

Cons

Base pay is significantly lower than other retailers.
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They don’t care

Unless you’re the best sales person in the store, they do not care. They don’t care about improving work environment and don’t care to promote you or give you raises. Any problem you have will be disregarded, basically be prepared to deal with selfish people/management and on top of that cliques that criticize your every move.

Pros

You can leave your shift early for personal reasons

Cons

Literally everything else
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Okau

It was okay. Didn’t pay enough and hipped me in my automatic raise after 6 months bc they were giving the whole company raises in a few months. CHEAP.
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The best company to work for!

Be real, positive and keep an open mind. Know what it is your looking for & be confident. It’s always impressive to know about the company prior to an interview so do your homework.

Pros

Great people to work for & with.

Cons

Work all holidays.
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high turnover rate

Making almost $20+ an hour most nights was nice but the company does not care about their employees. work/life balance is terrible. we switched from 8 hr shifts 5x a week to 10hr shifts 4 days a week to help with overtime, but since working there for a year we have only had 2 weekends off overtime. this company makes people miserable. they are not flexible with hours at all as i tried to go part time but they told me no. Purple lanyards or building trainers are useless, have the biggest egos and abuse their power often and get away with it

Cons

short breaks, unpaid 30 minute lunch
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Good discounts is all

No work life balance, competitive pay for sure but if you want to feel like your in high school all over again this is definitely the place. Management could use some major work for sure on all levels. The pay is good for the most part but it’s still a bit on the short end of the spectrum for all they want to be done. For example style boards and contacting customers etc. if your not in good with certain managers they will definitely nit pick on things that just are pointless but let others do whatever so there is definitely favoritism. The discount is pretty much the highest and best things about the job. It’s not really worth the job though .

Pros

Good Discounts, Can always come back as seasonal if you left on a good accord

Cons

No work life balance, Childish work environment from management down to employees, stressful
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Not that great of a place

The only reason I work here is for the paycheck which is not that much money to talk about There is no supervision, coworkers constantly trying to steal your customers.

Pros

Paycheck

Cons

Amount on paycheck
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New store manager is only about the LGBTQ

Was a great job until COVID hit and that’s when you got to see exactly what this company is about! Lost so many to COVID but they didn’t care inventory had to happen and then they fired people during COVID it was a mess
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Fun and productive

Love it great people great work environment and kitchen learned alot cried alot laughed alot enjoyed myself alot both chefs were skilled but very patient to help me understand the kitchen better
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Ccr

Many new changes in policy that do not benefit customer. Customer is upset and takes to out on agents. In turn agents are penalized for getting bad reviews due to bad policy. Company also outsources foreign agents that provide incorrect information and often have poor language skills. In all, a very frustrating job. You are measured by every single action you take and are "coached" constantly over trivial things. Not worth the constant pressure for a employee discount and the supposed "prestige" of the company

Pros

Benefits, discount, decent pay

Cons

Agressive customers that are verbally abusive, bad policies, no honesty
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Gooood

One two three four five six seven eight times I said I love you Nordstrom’s. One time I brought my dog to work and everyone said that was pretty neat.
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Love Nordstom

My manager was the best, it was straight commission pay, which it depends a lot from your effort. No much interaction between departments. It was great years
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Never again

Trash, i would never come back. Doesn’t treat you human, expects you to be Nordstrom or nothing in your life. If you have no life and just wanna make money then apply but if you want respect then no.
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Disorganized, Competetive

Hired as a temp worker, it was unclear who we answered to and what we were supposed to do each day. However once we were assigned a section it was fine. As a temp, I didn't personally have to deal with competition on the sales team but we witnessed some cut-throat behavior among the salespeople.
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Peaceful, respectful

I enjoyed every minute working there! It is an awesome place, mainly if you have other things to be stressed for like school this is the best place to work and not add more stress
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Bad place to work

Doesn’t care about you, fair paid no vacation no insurance don’t apply for this company no team work nobody can help you when you need help, and the team very lazy
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Overall rating

3.9

Based on 13,833 reviews
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Ratings by category

3.6Work/Life Balance
3.7Compensation/Benefits
3.5Job Security/Advancement
3.4Management
3.8Culture

Women's ratings

3.4Fairygodboss Score

71%say women are treated fairly and equally to men

61%would recommend to other women

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