Sales Associate (Current Employee) – Troy, MI – July 17, 2018
The company continues to grow & keep up with the fashion trends. Although providing excellent customer service has always been an important quality that Norfstrom has exceeded in accomplishing, the care and concern the conpany has for its sales associates meeting their daily goals has completely diminished.
Fashion forward company
majority of the inventory goes towards online sales
Store Administrator/Expense and Business Analyst (Former Employee) – Tacoma, WA – July 17, 2018
Nordstrom has a long history of quality customer service. I was surrounded by wonderful people who truly care about their customers. Nordstrom empowers every employee act in the best interest of the customer.
Advancement and the company's success during this difficult retail envionment
Too many blackout months where in vacations are not allowed
Senior Software Engineer/Technical Lead (Former Employee) – Seattle, WA – July 17, 2018
The company had its roots in customer service this included both internal and external customers. There was a management change in 2015 and many upper and mid-level managers were axed. That's when the culture shifted out of customer service and the IT department's total focus was project delivery and deadlines, at any cost and the internal customer no longer mattered.
Sales Associate (Former Employee) – Torrance, CA – July 17, 2018
I feel the commission selling culture encouraged treating customers like money and not people. Often I think managers noticed behavior like this but did not take any action against it. That being said, I did enjoy working there and do feel like the mission of providing excellent customer service is great.
Overall professional environment and fun place to work.
inventory lead (Former Employee) – Fairfax, VA – July 17, 2018
Overall professional environment and fun place to work. Provided health insurance benefits if you work over 30+ hours. Great management staff that is always willing to train and listen to you if you have questions or concerns.
Warehouse Worker (Current Employee) – Elizabethtown, PA – July 16, 2018
Nordstrom is a great place to work. I would tell anyone about Nordstrom. Nordstrom has some pros n cons just like most places that anyone works at. Most of the time it’s a laid back place to work unless we r on OT.
Rover (Former Employee) – Dallas, TX – July 16, 2018
Everyday there were opportunities to become the best employee you could be at Nordstrom, by participating in enrolling customer's and offering cards to members. What I learned is working everyday give me the ability to obtain more knowledge. The culture of the work place was upbeat and ecstatic. Sometimes the hardest part the job was closing at the night shift so that everything was neat and ready to go for the next day. Some employees would quit in the middle of the day and never come back. The most enjoyable part of the job to me was that I was able to meet and interact with so many different customer's and become my best self to and with the company.
Highly motivated for customer service being its main focus. Trained daily to enhance customer relations, being that there are repeat customers that come back to the store for the same associate that helped them with their previous purchase.