It was always fun. I looked forward to work every day. The stress levels were mild in all aspects except that of commission. The knowledge your job depends on a score of commission can get frustrating, especially during the slow seasons. The dramatic competition of sales (stealing sales, etc) was a con too. Besides that it was a very nice place to work.
Excellent place to work, flexible hours, management was poor, but the employee was excellent. There is not much training usually they tell you that there is an opportunity to move forward and have a better position but you can not apply without permission from your direct manager that usually if you are a good steward they tell you no because they do not want to lose you.
Typical day includes a little pep rally before store opens to go over store and individual goals, assisting customers with needs, along with greeting and keeping visuals and merchandise organized.
Management keeps store running efficiently and is very helpful.
Workplace culture is very customer focused, employees get praise at the end of the workday for making big sales.
Hardest part of the job is doing inventory because you have to count all inventory given in your area.
The most enjoyable part of the job is the connections you make with customers.
A typical day is pulling items for clients or customers. You're offering a selection of clothing, shoes and accessories to build looks for your client to live their life in and feel empowered. The hardest part of the job would be finding a specific item the client is looking for and hunting it down. Management is supportive and pushed you to be successful. You build close relationships with co workers and your clients.
It was a good experience being that it was only a seasonal position. I worked in the accessories department and would go up to fill in for cashier whenever I was needed. My main choice was cashier but it wasn’t available during that time.
Stylist/Sales Associate (Current Employee) - Roseville, CA - January 10, 2020
They make a ton of empty promises that they don't keep. The management is okay but the store manager dictates the tone of the experience and our store manager only cared for money and did whatever to increase profit, even if it cost the employee's their happiness.
I have had a great time working at Nordstrom. I am looking for something challenging at this time in my life. The retail market has shifted to online shopping at this time therefore inside sales are down.
I have learn so much about the policies and procedures and also the core value for the company which is reliability, integrity and team building. Also the core purpose has been Creating Unique Experience.
Since it's a commission environment you can only make money if you hustle. So if you don't plan on working hard this place isn't for you. Management can only help you so much, you need to be highly self motivated.
Nordstrom was a pleasant place to work. When asked why I loved working there, I would respond: "It is the only place I have worked thus far in which everyone is smiling and seems to be excited to be at work".
Cosmetic Sales Associate • Este Lauder (Former Employee) - Troy, MI - January 7, 2020
Management was Micromanagement at it's finest. Sold items to customers. No return policy so a lot of items get returned. Which tends to effect your daily numbers. A lot has changed since 2015 I am sure.
Sales associate (Former Employee) - Eugene, OR - January 7, 2020
I moved but I enjoyed working for the company, lots of open-friendly people relaxed atmosphere but also encouraged hard work and prioritizations, If anything I thought the managers were slightly younger and had certain outlooks that maybe some of the older employees that were underneath them didn't agree with and that caused a little bit of issues but I think that varies location to location still had a great time would work for them again
Only job you will work for free. NORDSTROM POLICY is to take back ANYTHING bought in the store. if you make a 300 dollar sale the person you sold to can return the clothing anytime even if it is worn. Nordstrom tracks these returns and takes your commission back from your check. this could happen 6 months after sale. I've had several paychecks where I actually owed Nordstrom money due to returns. If their return policy wasn't so ridiculously easy the sales people would make more. I worked in dresses. It was basically a dress rental dept. People would come in and buy very expensive dresses, wear them and then return them. If you denied a return to a customer then you could be fired. My boss would spray the dresses with Febreze after they were returned and rehang them for sale at full price!! I wouldn't EVER shop there for my clothes after seeing what gets put back out on the shelf. Their return policy is so lax that people go to goodwill and look for any label sold at NORDSTROM and go to Nordstrom for a refund. I once was forced to take a dress back that was 8 years old! Had to give her 30 dollars for it. Obviously it came from goodwill. There are plenty of places to work where you actually get paid for your efforts.