Norman Building & Design, LLC
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Norman Building & Design, LLC Careers and Employment

About the company

  • Founded
  • Company size
    11 to 50
  • Industry
  • Headquarters
    1016 SW Emkay Drive Bend...
  • Link
    Norman Building & Design, LLC website

What sets Norman Building & Design apart from the rest? For one thing, unlike most builders who out-source the majority of the work, we have a full team of more than 20 gifted artisans and craftspeople all under one roof. They provide every service to our clients, from house plans and interior designs to cabinetry and furniture making.

This wholistic approach not only enables us to have complete control of the entire building process, it assures that you get our higher standards of quality and an assurance that the job will be done right – every step of the way. That sense of trust has given us the ability on many occasions to build homes for clients who live hundreds of miles away – even as far as England and Indonesia.

A lot of contractors have come and gone since Jim Norman founded Norman Building & Design back in 1977. The family business has thrived where others have failed over the years by:

• Having a keen understanding of design and construction that works well in Central Oregon.

• Listening to what our customers want in their dream home.

• Being eager and able to adapt to new technologies and the latest industry trends.

We’ve also succeeded by steadily assembling a hand-picked team of master craftspeople, artisans and engineers. Every member of this “extended family” brings decades of formal training and, more importantly, hands-on experience in his or her field of expertise. So, rather than being at the mercy of a cadre of subcontractors and their various whims and workloads, our lateral growth over the years has positioned us to have complete control over quality, costs and schedules.

At NBD, we love cookies as much as anyone. Especially oatmeal raisin. But we won’t stand for cookie-cutter homes. Never have. Never will.

Frankly, we don’t believe in building homes using the cheapest pre-manufactured materials, standard floor plans, factory-made style and assembly-line construction. The only people who seem satisfied with the results are the general contractor.

Instead, we build homes that suit the unique needs and desires of the homeowner, as well as the prevailing slopes and surroundings of the property.

Our in-house team of home designers, builders, structural engineers, wood workers and interior designers collaborate closely with you from the initial creative concept meeting through the exquisitely executed reality. No corners are cut. Every budget item is carefully tracked. And the final product – inside and out – is something that will leave a good taste in your mouth for as long as you live there.

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Redmond, OR

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Salary estimated from 77 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 4 reviews and is evolving.



Assistant Construction Manager in Bend, OR
on February 17, 2022

I'll start with the good (there is very little): -100% coverage of your health insurance premium -Field and shop staff are competent and kind Now to the bad: Among the myriad problems Norman has, the most prominent is the complete and total lack of leadership and transparency in the office. They claim to espouse the values of blameless problem solving, transparency, and "hustling" (among others)--the actions and work ethic of the office employees says the direct opposite. The vast majority of senior office staff members at Norman are apparently only interested in increasing their position at the company, not in increasing their own productivity or setting up their subordinates for success. The end result being a work culture ripe with paranoia and finger-pointing, due to the fact that many of the senior office staff obviously have very little experience in construction, and very little experience effectively managing people. This results in a ton of turnover, with those who are hired away or terminated being demonized after they leave and blamed for problems that existed before they got there and will continue to exist after they leave. There is no room for advancement, and asking for a raise is likely to put you on the hot seat. This company wants to suck as much productivity out of you for the smallest amount of compensation possible, then kick you to the curb when you offer any challenge to the status quo. There is little to no room for innovation (it seems to be discouraged, even) and management clearly doesn't know what to do now that the same business model the company has operated on for over 40 years has become obsolete. DO NOT be persuaded by the "family" or "team" culture they preach in the interview process - the reality is much the opposite. While they may appear to be interested in your personal life and supporting you in the workplace, rest assured you will be tossed to the wayside nonetheless when you upset the wrong person. Management is so paranoid, they seemingly fear their subordinates success--either out of fear they'll ask for a raise or that they'll realize they're doing the majority of their manager's work for them. Management is constantly behind on their personal work tasks, often because many of them work no more than 3 days a week in the office. The other 2 days they "work" from home--a benefit they promise you during the interview process that never materializes, usually because they claim that person "can't be trusted to work from home." Meanwhile, it's common to not hear from these people working from home at all during the work day. They're so consumed with trying to appear busy they don't actually accomplish anything. When you need to collaborate, they are unavailable. When you have a question that needs an answer, you'd better ask your direct superior only--collaboration with someone outside your department without the consent of your immediate supervisor is akin to betrayal, in their eyes, and justification for termination. Norman is a small business, but not in a good way. You will be expected to perform duties well outside the initial scope of the job description you were hired for with no additional compensation. In tandem, you will also get very little direction or management from your superiors (they told me, "I'm not good at training people so you're going to have to ask a lot of questions", and were then simultaneously rarely in the office to even be available to answer a question), then be crucified for not living up to their expectations in a closed-door meeting you're not invited to. The pandemic has not been kind to the construction industry, yet Norman seems unwilling or unable to change along with the current economic and business climate. There are numerous competitors in the Central Oregon custom home market, and there's a reason Norman is seeing its market share shrink--management is distrusted by employees and clients alike. In many ways this review is just saying the quiet part out loud--it was apparent to me only a couple of weeks in that there was something very seriously wrong with the company and its culture, and that notion was echoed by multiple employees, many of whom were either terminated or hired away during my tenure. Norman isn't interested in hiring critical thinkers or innovators, they want yes-men and women, and management has somehow fooled themselves into thinking the opposite is true. Anyone hired at Norman who proposes a procedural change or questions the way things are done is summarily isolated, othered, and then disposed of. Norman is a sinking ship, and its captain isn't even willing to acknowledge the gaping hole the water is pouring in through. My advice--stay far, far away, at least from the office. The pay isn't worth the drama and office politics.

Wood Worker in Bend, OR
on February 26, 2021

I worked for Norman for approximately 3.5 years. I was in the cabinet and door shop. The product Norman builds is top notch. The shop environment was easy going and low stress. Time lines are there but don’t feel overly stressed on the crew. Norman was easily the most laid back and easy going place I have worked.

Accounts Payable Clerk / Office Assistant in Bend, OR
on February 23, 2021

Norman Building & Design is overall a great place to work. The close-knit, in-house team of project managers, CAD designers, interior designers, cabinet makers, and more all come together to produce exceptional, custom homes for their clients. The culture at Norman is family-like where everyone makes you feel welcome and challenged without overcrowding you. Norman Building & Design is in a phase of exponential growth which allows employees to grow themselves within the company. If you have a growth mindset, the drive to succeed, and are looking for an opportunity to work for a successful workplace - this is the company for you!

anonymous in Bend, OR
on October 6, 2020

The company culture is much to be desired in this workplace. The work environment is not setup to co-elevate teammates, instead it tears others down. The way the company functions in the day to day is completely reactive rather than proactive. Completely lacks processes and procedures, what is existent is archaic. Lack of professionalism that you would expect for the type of client we are working for. Very uncomfortable work environment, unless you're ok with women being interrupted, talked over, and talked to like you are dumb.

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