Insurance Verification Specialist (Former Employee) – Norman, OK – August 4, 2019
The three bullies who govern Patient Access are hands down the worst “leaders” I have ever had to deal with. Micromanage you to death even when you are constantly exceeding the daily quota. They change their procedures constantly and don’t ask for any input from the ones actually working. You can’t go to the bathroom let alone take your lawful breaks, without being questioned and/or followed around to the bathroom. They have Patient Access Week once a year which is supposed to be a celebration of you, but you get a Payday candy bar. This place is the biggest joke.
There are no pros or even professionals managing this department.