Too Focused On Growing, Not About Development
Clinical Staff (Former Employee) – PA – March 6, 2018
The company prides itself on growth, but not on developing the practices it already has. There are clear disconnects between the corporate office and practices, which is fueled by everyone at all levels having entirely too much on their plate. Nearly everyone in the entire company is delightful and easy to deal with, however there is entirely too much for many individuals to deal with.
Clearly a churn & burn approach with very little actual effort into developing the clinical staff to truly be "Best In Class". They continue to plug and play Doctors, Hygienists, Office Managers and Assistants rather than fixing the underlying things that are causing retention issues & poor reviews.
The corporate office tries to roll out incentive programs, but they are clunky and presented in a very muddled manner, while also being difficult to achieve.
There are little to no raises, despite a growing company that is seeing revenue increase. The health insurance benefits are laughable at best, especially when you consider the size of the company. In many cases it is cheaper to go to the doctor or a specialist and not use insurance, rather that use the high-deductible plan.
There are definitely highlights in the company, including HR, which headed by Caroline and team who are absolutely wonderful to work with.
There are a lot of people at the clinical level that pour their hearts & soul into their crafts and care for the patients that see little to no reward or benefits for their efforts.
I hope that this company is actually one day what it hopes and claims to be.